Happiness score is 58 out of 100
3.7 out of 5 stars.
Write a review
View all NHS reviews
Review this company


NHS Employee Review


Over worked, unappreciated. Money rubbish for the amount of work expected from you. Worked on staff residence was vile. So dirty, Worked out backsides off to get clean & tidy to a very high standard to be met with same dirt & grime days later. Cut off from hospital staff, They do not care about the staff up there. I enjoyed cleaning but not worth the tiring hard work as it doesn't get recognised.

Ratings by category

1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
Was this review helpful?

Similar reviews

Same role

Covering other duties during Covid as short staffed , too many managers not interested in staff point of view

As a short term contract will be looking for another role elsewhere ,a lot of good staff being used & not appreciated. While nothing done about long term absentees. A lot of pressure on just getting job done .


Money good on night shift .if full time contract you get a good pension


No travel time, management structure complicated sometimes not interested in personal needs
Was this review helpful?
Same role

management very poor

poor management rude staff feeling uncomfortable and not appreciated for hard work out in felt uncomfortable and unappreciated for hard work done
Was this review helpful?
Same location

Flexible, stressful, and isolating

The best part of the job is the hours, you can be flexible and sometimes change your shift very late notice for emergencies, the hours are 24/7, so you may be working graveyard shifts.Due to the staff turnover, job security is good, and there are plenty of opportunities for overtime. The job can be very stressful, the training is advertised as a 10 week course, when in reality it is 2 weeks in a classroom and the rest is partially supervised call taking. You are taught how to navigate through a pathway system, and taught what to do in life threatening situations such as cardiac arrests (rare but do happen). Even though the job requires no medical training, you are expected to have some form of medical knowledge.Because of this, the pressure of the job is very high, you are usually working outside of your limits.Management seem to be oblivious as to what is happening on the floor, e.g asking why average call handling time has gone up, but not taking into account the lack of staff, so for example calling a team leader for advice, it can take 3 mins to get through, which doesn’t seem much, but adds up.Clinicians can sometimes be very rude when consulting for advice, you are expected to have medical knowledge.There is a lack of support for difficult calls, you are given laminated cards to hold up in an emergency, which results in a senior member of staff helping you, there have been many times when staff hold up the cards and senior members of staff stare, as if they are from another planet. After a call you are told to take 5 minutes and get a cuppa - not always appropriate. - 
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at NHS. Our community is ready to answer.Ask a Question

Overall rating

Based on 7,841 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

Compare NHS with

  • Companies
  • NHS
  • Employee reviews
  • Awful