NHS
NHS Employee ReviewOverworked for little money
Ward hostess (Former Employee) - Teesside, North Yorkshire - 17 May 2022
Secure job, good management But overworked, expect the impossible Horrible working conditions, red hot, no circulating air. Can't even get a drink because your too busy.
Ratings by category
2.0 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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Enjoy working here
Stanmore- Ward Hostess (Medirest/ISS) (Former Employee) - Stanmore - 4 November 2019
I enjoyed working here friendly staffs and helpful very organised
Get support whenever needed
Great team
Excellent pay
Approachable management
Safety
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Same role
Too demanding
Ward Hostess (Former Employee) - Northampton - 22 September 2019
On a low hour contract they still expect you to drop everything when they are short staffed. If you call in sick the manager will cancel shifts for the following week as pay back, they do not care what you have going on, you could be throwing up and the manager will always find a way to be passive aggressive and get back at you somehow. Some patients are rude as well as relatives they forget it’s a hospital and not a hotel. The shift booking policy is ridiculous as they expect you to pick up extra shifts if you work in the morning on a weekend, they move you around or cancel your shifts and do not tell you until you turn up at 7am or they book you in and don’t tell you then phone you demanding to know why you didn’t show up.
Pros
None
Cons
Managers.
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Same role
Customer based career
Ward hostess (Former Employee) - Bradford Royal Infirmary, Duckworth Lane, BD9 6RJ - 22 September 2019
Work starts by changing the water jugs of the patients, taking away and cleaning any cups and plates on their table and cleaning the kitchen (i.e. cupboards, fridge, ice machine, etc.). Hot beverages are served before any meal. Hot meals are probed to ensure thorough doneness to prevent food poisoning; hot drinks are served after.
I've learnt the true value of customer care during my time working as a ward hostess. To provide comfort and smile to those that are unfortunate and sick.
The management was excellent and the workplace was very professional. The hardest part of the job would probably be discovering the death of a patient. The most enjoyable part would be building a rapport with both colleagues and service users and knowing that you made them smile with your service.
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture
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