stressful and underpaid, some benefits such as flexibility of working pattern. management can sometimes be difficult, colleagues are generally helpful

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Love working for NHS

Call Handler (Current Employee) - Glasgow - 17 May 2022

I love my job at the NHS but I would like some degree of flexibility to be given for parents of toddlers who don’t have any childcare or are struggling to get childcare.

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Insights into NHS

Based on 1,122 survey responses

What people like

Clear sense of purpose

Areas for improvement

Support from manager
Sense of belonging
Trust in colleagues

It was my first serious job

Hospital Porter (Former Employee) - Bedford, Bedfordshire - 16 May 2022

I worked as a hospital porter and it was a great experience, the work is hard alot of walking and pushing heavy gear but the staff are generally nice and as a porter there is a sense of family within the work place and all that goes along with that type of environment

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Fair place to work

Manager (Current Employee) - South West - 16 May 2022

It could be worse, the NHS has suffered over the past 2 years with the Covid pandemic. Lots of changes brought in at even faster pace not always enabling staff and teams to keep up

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Awful

Staff Nurse (Current Employee) - Yorkshire - 16 May 2022

Poor pay, poor conditions, worked to the bone.More and more responsibility given to staff with no regards for quality of care.Staff are moved around continuously, PIN numbers at risk by working un unfamiliar areas.Patient care is abysmall, you can't do what you need to do as staff ratios have fallen to an unsafe level.

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clicky but ok

Domestic Cleaner/Housekeeper (Former Employee) - Bangor, Gwynedd - 16 May 2022

the pay is ok but the people working there are not nice some are ok. management is very poor and biased. the job is very repetitive and boring.The supervisors do not know what they are doing very underappreciated, no team work very individualistic and a lot of preferred treatments to older staff

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Outdated systems, lack of opportunity for progression, hiring less qualified individuals and paying them more than others

Information Analyst (Former Employee) - Kent - 15 May 2022

The NHS is extremely outdated and disorganised and everyone that works there is aware of it but nothing is ever done. Most of the management were lovely but a few let themselves down, extremely power hungry and can’t stand if people ‘less superior’ to them have an opinion different to theirs. One of my colleagues was told at their exit interview that they don’t have the skillset required to get the job they want and then ended up getting a job in their desired field that paid 10k more and is now thriving. Also a lot of discrepancy between how they pay their staff. Hiring people with degrees plus experience and paying them considerably less than someone with no degree and a lack of experience. Then saying they can’t progress into that higher band until they’ve worked in the department for 2 years, very bizarre. Wouldn’t except any job offered again.

Cons

Pay discrepancy, power hungry managers, disorganised, lack of opportunity for progression

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Good colleagues

NHS (Current Employee) - St. Helier, Greater London - 15 May 2022

Good job security long hours can be stressful under paid no one on your shoulder every days different always busy meet people from all walks of life

Pros

None

Cons

Long hours

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ok

Carer (Former Employee) - Sussex - 15 May 2022

ok wasnt too bad. alright pay , was fine to work with NHS although bit rude manager , management was poor , working conditions were good, not a stressful environment

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Duty of care always provided

Nursing Assistant (Former Employee) - Leicestershire - 15 May 2022

Very good service friendly environment nice place to work always team players and very happy working within the nhs alway happy to help with any problems and the care is at a very high level

Pros

Pensions

Cons

Shifts to suit

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Freedom to Speak Up Guardian

Freedom to Speak Up Guardian

Covering other duties during Covid as short staffed , too many managers not interested in staff point of view

Domestic Covid Assistant (Current Employee) - Peterhead - 14 May 2022

As a short term contract will be looking for another role elsewhere ,a lot of good staff being used & not appreciated. While nothing done about long term absentees. A lot of pressure on just getting job done .

Pros

Money good on night shift .if full time contract you get a good pension

Cons

No travel time, management structure complicated sometimes not interested in personal needs

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Awful

Domestic Assistant (Former Employee) - Rotherham - 13 May 2022

Over worked, unappreciated. Money rubbish for the amount of work expected from you. Worked on staff residence was vile. So dirty, Worked out backsides off to get clean & tidy to a very high standard to be met with same dirt & grime days later. Cut off from hospital staff, They do not care about the staff up there. I enjoyed cleaning but not worth the tiring hard work as it doesn't get recognised.

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Fast pace and some times there's politics with the management and Marton. Marton isn't that friendly at all.

Dental Nurse (Former Employee) - University college london hospital - 13 May 2022

It's very relaxed and good working hours too. Everywhere you go there's always some politics regardless that's how a work environment is. Team members are nice and some are lazy. It's a fast pace work and you do alot for little pay.

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Overworked and under paid...

Coordinator (Former Employee) - Leicestershire - 13 May 2022

The pay isn't enough for the amount of stress working here causes - and I don't mean working as a nurse/doctor. - on the administration side. Bear this in mind!

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Very stressful at the moment

Administrator (Current Employee) - Brighton, East Sussex - 13 May 2022

There are many opportunities to grow here and the experience that you will gain will be very desirable. The days are very stressful and I do not feel we are paid for how much we work. Especially during the pandemic we have had very little support and funding to adjust to the increased workload.

Pros

Room to grow, excellent CV credentials

Cons

Stressful job and feeling undervalued

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Poor pay and management

Medical Secretary (Current Employee) - North West - 13 May 2022

Staff need better salaries and managers need better training. I love almost everything else about my job. The NHS as a whole needs a procurement and recruitment overhaul because both aspects are expensive and poor quality.

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Relaxed

Referral admin (Current Employee) - Cambridgeshire - 13 May 2022

Thoroughly enjoyed my job. Very interesting. Underpaid however. Bonus is being able to work from home. Team are lovely and very supportive. Hours are good.

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Fun workplace

domestic (Current Employee) - Edinburgh - 12 May 2022

Everyday you may meet interesting people and your work will make difference to them. But understaffed and underpaid which will have massive impact on your life. Thankfully most of the staff will make you feel confident and supportive.

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Great working environment

Bank adminstrator (Current Employee) - Kent - 12 May 2022

NHS KCHFT Bank administrator covid 19 vaccination programmeGreat work at the beginning, loads of shift but now that most ppl have had their vaccine no shifts since it’s bank anyways.Very repetitive so gets boring.

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Stressful, unappreciated, ignored

NHS 111 Call Handler (Former Employee) - Crawley - 10 May 2022

No training given that Is actually helpful towards the job it’s self. Manager ignores emails and request and general help. Your constantly had a go at by someone from a different department who could be actually spending there time helping instead of just insulting you. But even after that your never offered any help on how to correct your mistakes or times. You can’t care and take time to actually try and help someone as there is a time requirement for each caller and if you go over it you get in trouble for it!. Every move you make is monitored and you are penalised even when you do something right!

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The most rewarding but stressful job ever

HCA/Support Worker (Former Employee) - Bath - 9 May 2022

Lets start on a good note, this job is so rewarding and the gratitude you get from the patients you look after make the time at work a bit better.Management within the ward is awful and never get any recognition or thanks for working your fingers to the bone. What is expected from employees is far too much for the amount of patients you have to look after, the hours you are expected to work and the lack of support from other staff.