Happiness score is 58 out of 100
3.7 out of 5 stars.
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NHS Reviews in Belfast

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Belfast5 reviews

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3.6Work-life balance

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Exciting place to work

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Great opertunities with helpful and supportive colleagues who make work life easier. Fast paced environment with constant chances to learn something new
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Worked with a great team

Managed to join a very supportive team. Learned a lot from my time spent there. Work will vary depending on your role and position so I am only speaking from my personal experience.
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Insights into NHS

Based on 1,221 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Trust in colleagues

Fun workplace

Good team work I worked 20-30 hours a week morning , noon and night I was there for summer relief. The most enjoyable part of the job was meeting new people.


Long hours
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Informative and educational experience

Brief description of duties: • To provide support to qualified staff in the management and execution of clinical practice. • Liaise and answer queries from the patients and all members of the staff. • Respond to all queries and requests for assistance from patients and visitors at reception. • Arrange and update appointments and requests for home visits including emergencies. • Check- in patients when they arrive for appointments. • Maintain and update doctors regarding lab links blood results. • Respond to all incoming phone calls promptly and courteously and transfer or take messages as appropriate. • Prepare repeat prescriptions for GP’s signature. • File all patient correspondence in the respective patient’s file. • Update and maintain patient information i.e. contact details. • Sort and distribute mail and hospital referrals. • Advise patients of relevant charges for private services, accept payment, issue receipts and record all transactions. • Printing and word processing for the practice as required. My co-workers were very friendly, helpful people who were compassionate and passionate about helping patients.


Speaking to patients and counselling them, listening to their personal stories, ensuring that they leave feeling a bit better than when they came in.


The hardest aspect of the job was when the patients were very demanding, this required me to learn how to be more assertive.
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Easy going

Good atmosphere at work, good staff. Learning lots of new things on daily basis. Lots of training offered, good induction.


Free breakfast


Long working hours
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Overall rating

Based on 7,843 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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