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3.7 out of 5 stars.
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NHS Reviews in Dudley

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Dudley13 reviews

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3.5Work-life balance

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It’s ok I could better but it’s one of them it something to do it is a fast past environment at times and things can get difficult but it’s interesting
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Great place to work

Great job , great staff , pay was good , regular hours , ppe was provided at all times , hours to suit my family , mangers was approachable at all times
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Based on 1,454 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Energising work tasks

Do not work here

If you want to be moaned at for taking a breather for exactly 45 seconds and being told to hurry up and take another call, always put down always told what your doing wrong , people are always leaving that says it in itself, very unprofessional no structure no constructive criticism to better yourself, your timed going to the toilet and every move in the centre watched, the stress and pressure I'd beyond what people tell you. Your over worked and underpaid
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Hard work, but rewarding. Have the opportunity to build relationships with patients and their families. Lots of training opportunities but limited amount of time to complete these.




Hours and salary
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its a job

most staff are unfriendly, the hospital is poorly run, way too much focus on politics and not enough on patient care. it is a stressful environment and there is a lack of support
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Good place to be employed

Worked there for many years until made redundant it was a friendly place to work the work was repetitive but interesting good pay and conditions good holidays and generous sickness policy able to work flexible hours which was a positive and helpful part of working there many ways to progress and to retrain
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a good place to work

typical day at work includes doing the rounds picking up notes tracking them in and out when finished the best part is knowing you have done it well and to the best of your ability.
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No longer operating

NHS Direct was one of the best places to work. Fully supported by management, great team of nurses and call operaters. Wide range of skills developed. Excellent training opputunities


Working hours
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Great Organisation

My main duties and responsibilities would be reporting to the Corporate Finance & Business Manager. I would assist with the monthly reporting of the Corporate and Community functions financial position. This would involve: - Calculating, preparing and inputting accruals and prepayments onto the ledger. - Downloading the monthly position into Excel. - Reconciling the Corporate budget and financial position to the ledger. - Assisting the Corporate Finance & Business Manager with forecasting the monthly position. I was also made a Budget Officer for several Corporate budgets where I would communicate with the Budget Managers through email, telephone and meetings if they wanted to make changes to or had queries about their budget. I also assisted in the Procurement department by authorising invoices with a value up to £2000. I would assess whether the trust can order external goods by using the correct ordering procedures. During my placement I spent time as part of the Financial Services team inputting invoices on to the ledger, changing Suppliers' account details and payment methods and also raising invoices. My placement enabled me to develop good IT skills through using Microsoft packages such as Excel on a daily basis. I became proficient at using V-Lookups and Pivot tables to assist me with my daily duties.
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very impressive

very nice peopleto work with.management takes time to sort stuff out but it get done eventually.the trust pay scale if very impresive and their trainning is good you learn a lot,satissfying job,team work is great ,we share job ,i have learn alot trainning wise about my job iam so thankfull for that.the job was hard but the team made it easy


free uniform washing


heavy job
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a very productive work place, assisting the public

setting up theatre for medical procedures,ie medical equipment for procedures, recovering, patients. Assisting patients to and from wards. maintaining stock. Working with proffessional staff, in a proffessional enviroment.my enjoyment is giving patiet care, reassurring then, putting them at ease.


reguar trainnig, giving good customer service


staff moral concerns, pressure from managers
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fun work place

when i started i had to load car up with doctors medical bags and load up laptop to see how many jobs we had then i had to fetch doctor from his home then take him to patients home then when he had finished i took him back home untill next visit. Also had to deliver blood samples to hospitals
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Good environment to work in .Good team to work with. Good career opportunities.Not much support was given to new staff


Flexible Working hours


No Weekend off, had to work saturday and sunday including xmas and new year.Working out of hours all the time.
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Overall rating

Based on 7,930 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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