NHS Employee Reviews in Leeds

If you don’t like your role here, give it 18 months as there’s a good chance your team will be reshuffled and/or reorganised. The flip side of all this deckchair-rearranging, or the expectation that you’ll want to move on every 2 years, is that team cultures can vary widely. This can result in senior managers occasionally being very remote; in the worst cases it’s possible for them to get away with unprofessional / borderline-bullying behaviour.

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The organisation was formed due to re-structuring by NHS England

Associate Programmes and Projects (Former Employee) - Leeds And Bradford - 13 July 2016

Liaising with a wide range of stakeholders, building relationships, meeting deadlines and working on a variety of projects to deliver improved services for patients and their carers. Supporting co-workers to meet deadlines.

Pros

Working closely with clinicians and healthcare professionals to deliver good patient care.

Cons

Organisation closed down in March 2016

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Insights into NHS

Based on 3,090 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Areas for improvement

Fair pay for job
Support from manager
Overall satisfaction

Good place work

Data Process Officer (Former Employee) - Leeds - 6 June 2016

Clever management as 60% of people who work here are temporary people and they are working in that position since many years. Manager was great understands team problem and help me a lot in my growth.

Pros

Nothing much

Cons

Too far out from city

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great team of receptions administration and secretaries

Receptionist and Administrator (Current Employee) - Leeds City Centre - 1 June 2016

I love working for the NHS it is a stressful job at times I think the management team are there to support and help you also the professionals ie nurses consultants work extremely hard to give the patients the best possible care I just feel I need a new challenge

Pros

able to help people to get the services they need

Cons

not been able to work flexible hours

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Review

Staff nurse (Current Employee) - Leeds - 17 May 2016

Its important to work as a team to ensure good patient experiences and patient care. I work with a good supportive team. The hardest part of my job is the hours and the shift paterns which leave me tired on a regular basis. The most enjoyable part of my job is the satisfation of knowing I have helped and made a difference to someones life and family on a daily basis.

Pros

Pension

Cons

Unpaid lunch

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Boring

Clerical and Administrative Assistant (Former Employee) - Leeds - 12 October 2015

I was a clerical administrator for the NHS. This job was demeaning, low paid, no progression and management were demanding. Tonnes of work not enough staff! wanting the same output with not enough staff. Very demanding with no praise! they do not value their staff! Would never work for the NHS again.

Pros

Hot water on tap for a cup of tea

Cons

no praise from management, too demanding, no work satisfaction

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Change Required

Project Support Officer/ System Administrator (Current Employee) - Leeds, ENG - 22 September 2015

NHS Culture is still not as forward thinking as it needs to be to excel at good quality patient-centred care. Job progression is difficult.

Pros

Quantity of Holiday Days

Cons

1980s Work Culture

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Colleagues

Wardhouse Keeper/ Domestic assistant (Current Employee) - Leeds - 16 August 2015

I am able to meet friendly and helpful colleagues and enjoyable members of the public. Housekeepers such as me help senior nurses run hospital wards for the benefit of patients and their visitors. I am integral part of the ward team and support the delivery of clinical care by ensuring the ward is a clean, safe and attractive place, conducive to patient care. Housekeepers coordinate a range of ward services including: catering cleaning maintaining the environment and equipment.

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Stressful, pressured.

Medical Secretary (Former Employee) - Leeds Geneeral Infirmary - 10 August 2015

Managing a Consultant's theatre list. Booking theatre anaesthetists Typing clinic notes. Dealing with patient queries over the telephone. Managing Consultants post The role of a medical secretary is a responsible position which I took very seriously and thoroughly enjoyed. The most difficult part of the job was to ensure the Consultant's theatre list was managed to full capacity, which often led to dealing with last minute cancellations.

Pros

Job satisfaction

Cons

Stressful at times.

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Good opportunity to interact with people from different walks of life

Assistant Accountant - HSCIC (Former Employee) - Leeds, UK - 2 July 2015

NHS (National Health Service) is the largest body in the United Kingdom in terms of numbers of employees. Being a government organisation, it ensures to adhere to rules and regulations and provide lot of opportunities to its employees to progress within the organisation. People from different walks of life are part of NHS which provides opportunity to learn and share about skills, experiences and cultures.

Pros

Good hourly rate, Easily accessible being in the downtown

Cons

Monotonous work, temporary

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in Leeds

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flexible

Process Officer (Former Employee) - Leeds - 5 June 2015

Working on IBM’s customer site (ASDA House), as a High Volume Call Manager, I was fundamentally responsible for proactively updating the customer on the status of their call, monitoring the service delivered on each call to the customer within an agreed SLA target. • Single point of contact for all HV customer • Meeting hourly SLA’s • Resolve issues and escalated service relates issues in a timely manner • Providing feedback on all stats changes to ASDA ISD supervisors/managers

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PDR Programme Coordinator (Former Employee) - Leeds, ENG - 24 April 2015

I wish to work at NHS England again in the future. I enjoyed the feeling of team work and the CEO instilled a lot of good worth ethics in the org.

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Life saving job

Donor Carer 2/Donor Centre Administrator (Current Employee) - Leeds, ENG - 3 March 2015

Throughout my employment i have increase my skills and understanding of the blood service. I have also been lucky enough to undertake numerous training courses including 2 NVQ's and numerous in house training courses.

Pros

job worth doing

Cons

work/life balance

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Calm, supportive environment

Financial Analyst (Former Employee) - Leeds, ENG - 10 November 2014

A typical day at work would start with me producing the ledgers of all the different groups within the NHS. I would then identify any groups with large discrepancies on their ledgers, and liaise with their accountancy staff. I learnt a great deal in this role. I think I gained a solid grounding in finance and got a lot of experience liaising with senior figures in the NHS from all around the country. The management structure was a little bit complex as I worked for more than one team and there was no clear distinction between what each team's role was. My co-workers were all very supportive and despite many of them being pushed for time on a constant basis they found time to help me with any queries. The hardest part of my job was learning about how NHS expenditure is coded and I found this to be a very steep learning curve. The most enjoyable part of my job was working with people around the country and building up a good working relationship with them in order to rectify any mistakes they may have made.

Pros

Good location

Cons

No parking

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Part of a team, someone always there for support.

General Porter (Former Employee) - Leeds, ENG - 5 October 2014

A typical day/night at work included meeting and chatting to patients when transferring them. I learned to work as part of a team with my co-workers. The hardest part of the job was dealing with difficult patients or having to transfer a young patient/baby to the mortuary. One of the most enjoyable parts of the job was dealing with various members of the public (either patients or relatives) from all walks of life.

Pros

Variety of meeting people

Cons

Long hours

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The NHS Leeds was very interesting and rewarding to work for

Apprentice clinical support worker (Former Employee) - Leeds, ENG - 23 September 2014

I enjoyed my time with the NHS but due to ill health I was unable to complete my apprenticeship

Pros

Teamwork

Cons

Long hours on you feet

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its full of hardworking under paid people x.

cleaner,keyholder (Current Employee) - Leeds, ENG - 25 August 2014

Every day diffrent,most of the time its a good atmosphere im always happy to go to work,i see the surgery light on and it makes me feel welcome,i like all the staff there all very good at what they do aswell.I only work 3 hours on an evening so im not as involved as the rest of the staff.I dont like to see members of staff been verbally abused ect,its not nice to be sworn at and occasionally threatend i have been on the recieving end myself by unhappy patiants thats the hardest part of the job,i tell myself its not my fault i didnt make them ill.The most enjoyable part of this job is locking up setting the alarm knowing that its as clean as i can get it.And when anybody walks into the surgery they will say it smells nice and it looks clean and they will feel comfortable or relaxed.

Pros

buns and biscuits, and a turkey voucher at christmas, 29 paid holidays.And lots of free good advice.

Cons

Low pay and not enough hours.

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Good environment and nice bunch of people

VAT TEAM MEMBER (Current Employee) - Leeds, ENG - 12 August 2014

Nice good environment learnt many new skills such as excel, management accounts, VAT COS Rules nice good workers get on really well,

Pros

Now and again free team meals

Cons

No safety in work

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Productive and fun Workplace

Clerical officer (Former Employee) - leeds - 17 April 2014

Main duties: To input all referrals received into the trust and add to the outpatient waiting list, updating waiting lists, sending letters to patients, discharging, prepairingclinics, filing, photocopying, faxing, and helping other colleagues prepare for their clinics. Dealing with patient queries.

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