NHS Employee Reviews for Healthcare Assistant

What is the best part of working at the company?In my workplace there is a feeling of equality with all staff bands. Newcomers are made welcome and valued.What is the most stressful part about working at the company?During busy periods we may be unable to take breaks on time.What is the work environment and culture like at the company?My department is caring and kind and we all work hard to make our patients comfortable. We are a very supportive team. Elsewhere in the NHS I have found cliques, condescension and apathy.What is a typical day like for you at the company?I start work at 1.15 with a 30 minute handover from nursing staff. Healthcare assistants then agree an initial schedule of clinical observations and rechecking charts for hydration. Every patient is visited by staff to check on their emotional well-being and keep them mobile where applicable. We check for pain and skin issues such as sores and rashes as we go along. Reporting any concerns to nurses. By 4pm, all patients will have had numerous comfort checks and be fairly settled. Busy and rewarding. There are tasks done by the clock and tasks done individually by initiative. We are on our feet attending to patients and supporting them and their families constantly.

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Some good staff but bad management

Health Care Assistant (Former Employee) - Nottingham - 2 December 2023

Working in NHS is draining and stressful. You are overworked and underpaid. Always cutting corners and thereby putting patients at risk for lack of staff. Due to over work staff are always calling in sick and the work place is toxic. It’s such a shame.

Pros

Good training and certain outside benefits

Cons

Toxic environment, low morale

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Great team

Health Care Assistant (Former Employee) - Nw3 - 29 November 2023

Nice and helpful colleagues, left the job due to long travel times. Majority of the seniors were nice , flexible working time.However, poor pay based compared with the workload.

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Great colleagues

Health Care Assistant (Current Employee) - Coventry, West Midlands - 28 November 2023

Good place to work, friendly staff who support one another. Good working benefits such as holiday and pension. Lots of training in place and constant improvement strategies.

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They are not inclusive

Health Care Assistant (Current Employee) - Haywards Heath, West Sussex - 7 November 2023

They give you that idea to be a fantastic place when in fact it's not. You're not allowed to have problems or disabled children. They're nor flexible and they don't help you. People bully you and the manager isn't interested. If you want to advance the manager is not happy about it and try to stop you. It's a shame considering it's a hospital. People leave but who suffer most is the patients...

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Insights into NHS

Based on 3,253 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Areas for improvement

Fair pay for job
Energising work tasks
Sense of belonging

Fair pay and good place to work

Health Care Assistant (HCA) (Current Employee) - Southampton - 1 November 2023

Really good team work, oportunities for further development, overall its a good place to work.Only let down are the hours , long hours and not flexible when you have children.

Pros

Develope with time and decide what you would.like to become

Cons

Long hourse

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Life changing, mostly for the worst

Health Care Assistant (Former Employee) - Nuneaton, Warwickshire - 22 October 2023

What is the best part of working at the company?Friends i madeExperience and confidence gainedWhat is the most stressful part about working at the company?Managment not listeninReliable Staff shortageWhat is the work environment and culture like at the company?Non supportive/ lack of care for employeesWhat is a typical day like for you at the company?Stressful from start to finish

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you will never be bored and always cared for by team

Mental Health Care Assistant (Former Employee) - Liverpool - 14 October 2023

What is the best part of working at the company?your well looked after by all staff members you can progress in your in your skills pay is good What is the most stressful part about working at the company?its can be a very upsetting some times looking after patients when you hear there stories What is the work environment and culture like at the company?you work as a team you always have support from other team members What is a typical day like for you at the company?i in person a,ways looked forwards to going in to work

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Productive and Fun place to work

Health Care Assistant (HCA) (Current Employee) - Grove - 4 October 2023

Such a nice team to work with, management are very supportive, you are learning new things everyday. Meet all sorts of patients. The office is an enjoyable setting, everyone supports each other.

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A great organisation to work for, good purpose

Health Care Assistant (Former Employee) - Barnsley, South Yorkshire - 27 September 2023

You have good purpose working for the NHS, and although individual managers can be subjective, the role is great. The benefits working for an organisation like the NHS are great, like pension, protected hours, and annual leave. I enjoy the working with people aspect.

Pros

Pension, protected hours

Cons

Shifts, politics

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Not bad

Health Care Assistant (Former Employee) - Preston - 16 September 2023

I have worked for the nhs for around 5 years, i have learnt a lot, met some amazing colleagues along the way. The management are usually very helpful. Sometimes it can be long, mentally draining days, but thats part of the job. Meeting lots of new people and helping people in their most vulnerable time was my most enjoyable part. I have made some friends for life while working for the NHS. Plenty of work should you want the extra hours.

Pros

Plenty of overtime

Cons

Long hours.

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Not a happy place

Health Care Assistant/nursing assistant band 3 (Former Employee) - London - 12 September 2023

What is the best part of working at the company?Long hours , very little gratitude What is the most stressful part about working at the company?Long hours and putting up with bullying from nursesWhat is the work environment and culture like at the company?Bullying , blame game , making you feel like your nothing because you are not a nurseWhat is a typical day like for you at the company?Busy from the minute you start Poor pay Break times are too short

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Humbled to be in such a trusted position and to be able to help peoples healthcare and make a positive difference in their lives

Health Care Assistant (Current Employee) - Brighton and Hove - 1 September 2023

What is the best part of working at the company?Lots of things the training and support is unprecedented everyone that works at the trust is totally amazing with the pressure that they are all underWhat is the most stressful part about working at the company?Nothing as yet it builds your character skills and knowledge all jobs are stressful you have to handle things calmly there is alot of support from your line managers if any issues ariseWhat is the work environment and culture like at the company?Supportive and inclusive lots of training and personal development is available What is a typical day like for you at the company?Caring for patients learning from doctors and nurses

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NHS retiree

Community Health Care Assistant (Current Employee) - Bournemouth - 30 August 2023

Sorting out my patient list for that day . Reading up information about why I am visiting and any concerns Ineed to be aware of. You are learning all the time and also passing knowledge on to others. Management out of touch sometimes and that causes difficulties . Work place amazing fantastic rapport between staff we look after each other. Hardest part when things go wrong and you can't always fix the issue . Greatest part is knowing you have made a difference for your patient and seeing them smile.

Pros

Good sick pay

Cons

Lack of money in the system

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Chaotic, unsecured and stressful.

Mental Health Healthcare Assistant - Band 3 (Former Employee) - Blackpool - 7 August 2023

No training, left to sink and expected to do and know everything. Minimal *serious* support system. Always withholding the whole truth, with prospects dangled infront of you like a carot on a string, to keep you close, while better and more rewarding opportunities pass you by.

Pros

Not much

Cons

Alot

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Productive

Health Care Assistant (Current Employee) - Chelsea and Westminster NHS trust - 5 August 2023

What is the best part of working at the company?Supportive environment, team and great platform for learning What is the most stressful part about working at the company?The long 12 hours shift and standing on your feet most part of the shiftWhat is the work environment and culture like at the company?Exciting new things every day and no two days are the same What is a typical day like for you at the company?Meet patient and giving them the best qual of care to improve their physical, mental and emotional state

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No support from management

Health Care Assistant (Current Employee) - Chelmsford - 31 July 2023

I have worked here for 2 years currently do and my mental health is at its worst I have never had such bad management within a job. Management do not support you nor do they help you with any worries at all. Staff can be rude and very unhelpful

Pros

Paid breaks

Cons

Long hours

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Soul destroying

Health Care Assistant (HCA) (Current Employee) - Birmingham - 23 July 2023

Went into this job with so much enthusiasm and now I’m just a shell of myself, anxiety and depression is at an all time high, the work environment is so so so toxic, so much back stabbing and two faced colleagues and bullying from higher up staff. The salary compared to what they expect you to do all while being so short staffed and having to do the work of extra is a joke, for a company all about health they do not care about the staff health ! Cannot wait until I leave

Pros

None

Cons

Everything you could imagine

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Mixed experience

Health Care Assistant (Former Employee) - Dundee - 18 July 2023

Ultimately left due to no support with health condition, but think the lack of support was due to intense pressure of nursing staff and managers. Overall, not a bad organisation to work for.

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Very good place to work

Senior Health Care Assistant (Former Employee) - Northampton - 8 July 2023

The workplaces okay stressful at times, but it wasn’t too bad depending on what ward you was on some wards were full on very stressful. You always had to be on your guard as you never knew when you would get assaulted. Some wards are very dangerous to work on, would not recommend For young people, it can be very traumatic

Pros

Benefits are really good

Cons

Violence and aggression from patients

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Plenty of experience across different wards/ specialties available.

Health care assistant (Former Employee) - Bath - 3 July 2023

Very comprehensive induction and mandatory training, super numerary shifts, and guidance in completing the Care Certificate. Friendly hospital to work in.

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