Awful work hours very stressful hard working conditions management don’t care about you your just a number can’t take holidays as the book is always full

Was this review helpful?

Underpaid and under recognised job

Porter (Current Employee) - Banbury - 14 June 2022

As a porter you do more important and risk things but the culture around NHS is like just nurses and doctors exist. Most of the time your work is not recognised and your work with short staff and the payment is just balanced by the unsociable hours and weekends and nights. But the amount of tasks that you do daily ar far more vast than people would expect

Pros

Stability, helping others

Cons

Incredible wrong balance on rota/life, no progression, working in an environment that has no cultural progression and room for improvement.

Was this review helpful?

Insights into NHS

Based on 1,480 survey responses

What people like

Clear sense of purpose

Areas for improvement

Sense of belonging
Support from manager
Energising work tasks

Some good some bad

Porter (Former Employee) - Trafford, Greater Manchester - 15 April 2022

Really depends where you go most places are good quite flexible with child care/hours if you tell them before you start your pay increases yearly to begin with and it is secure most fellow staff members are great with the odd exception. Managers however are completely useless in the NHS it’s like a requirement to hire someone who doesn’t have any people skills or a clue how to manage to get the job and that’s a running theme throughout the NHS. If you can put up with that then you’re sorted.

Was this review helpful?

Constantly under staffed

Charge Hand porter (Former Employee) - Sheffield, South Yorkshire - 2 February 2022

You have to fight to get the job then spend the rest fighting to keep it.. management constantly tell lies.. say one thing and then forget about it. Constantly getting reported from staff it’s like being in junior school and managed by children

Pros

Having good conversation with patients

Cons

Don’t trust anyone who works with you

Was this review helpful?

Managers only care about themselves.

Porter (Current Employee) - PTHB - 30 January 2022

Don't expect managers to bother about the health and safety of it's staff, don't expect the Union to support you if your rep is part of the management team. Hide mistakes and demand compliance of confidentiality so nobody finds out. Staff on the ground will help you as this makes their job easier if we all know what to do. Rubbish wages mean you need the weekends and nights to live.

Pros

Nursing and staff on the ground

Cons

Self-centred management with one goal. Their own career and how to block those who threaten it.

Was this review helpful?

Rate your recent company

Share your experience to help others

Current working environment very stressful

Porter (Current Employee) - Manchester, Greater Manchester - 18 January 2022

Stressful environment to work in but excellent team bonding. Pay structure doesn't reflect effort and staff skills. It can very rewarding working with in a Hospital environment but equally as rewarding.

Was this review helpful?

Rewarding but underpaid

Porter (Former Employee) - Reading - 11 December 2021

Portering for the NHS, quite an underlooked role but important regardless. Very rewarding when dealing with patients and dealing with busy times, working in A&E specifically there was a feeling of being part of a team. Good role to go for if you're coming to the end of your career and looking for something stress free for the last few years but not something to try when you're young as there is not much progress. Shifts are good 3 days one week and 4 the next, mixing of earlies and nights or mids and twilight shift all 12 hours. Overall a decent place to work with a great bunch of colleagues.

Pros

Good shift pattern, good colleagues, rewarding

Cons

Long hours, poor pay

Was this review helpful?

Rewarding place to work

Porter (Former Employee) - Bolton, Greater Manchester - 3 December 2021

Mix of shifts, day and night. Staff supportive of each other. No two days the same. Always a challenge round the corner. Not a job for life but certainly a good place to build c character.

Pros

Companionship

Cons

You see all sides of life

Was this review helpful?

Went there to work as a porter treated badly

Porter/Driver (Former Employee) - Porter on the bank - 20 November 2021

I was working as a porter on the bank going where I was needed treated as a nobody and a dog's body by a lot of the staff but not all of them with no consideration would never work for them again I worked for NHS professionals but they were anything but professional.

Pros

None

Cons

Zero hour contract long hours when I was needed and nothing when I I wasn't

Was this review helpful?

Bullying culture

Porter (Former Employee) - Weston-super-Mare, Somerset - 11 October 2021

If you not left wing not a nice place to work if you not local to the area your not welcome colleagues constantly stitching you up to get their friends and family your job.

Was this review helpful?

Jobs at NHS

Porter positions

See more jobs

General Porter/Security

113717 General Porter

Edinburgh

11 days ago

Non Patient Movement Porter

Just NO lol

Health care/ Porter/ Decontamination Technician (Former Employee) - Lincoln - 30 August 2021

The management couldn’t organise a night out in a pub even if they tried, the pay is on time but not worth the stress and drama and again with management a thing to remember poo always rolls down hill, the top only care for money and they don’t care for your mental health

Pros

None really

Cons

Really bad management

Was this review helpful?

Jobs for the boys

Porter/Driver (Current Employee) - Birmingham - 18 June 2021

It’s not whether you can do the job or not it’s all about the click. If you drink or went to school with the boss then you’re in! Beware of ‘bank’ contracts you are not entitled to any paid leave or sick pay and have zero job security. They will lie and say that contracts come up all the time, yet in my experience it’s once in 17 months. And as previously explained back to the ‘click’ again.

Pros

Some nice colleagues

Cons

Poor pay for physical job

Was this review helpful?

Nhs

Porter (Former Employee) - Norwich, Norfolk - 9 February 2021

NHS good team work and cooperative work people , positive working culture for extremely hard working people , all porters we’re continually busy all day delivering nhs supplies all nhs staff friendly and helpful everyone helping eaxh other

Pros

Excellent team work

Cons

Long hours busy

Was this review helpful?

Very hard and testing place to work within but rewarding when giving extra staff to help with the forever demanding roles that we all work under

Higher level porter (Current Employee) - Basingstoke - 1 February 2021

Staff that I work with go above and beyond to do our jobs the best that we can even when management at times make our working day to day hard and not that very supportive.

Pros

Free parking

Cons

More support needed

Was this review helpful?

Management very weak when ISS had got the contract. It was clear they wanted to get rid of the NHS porters and employee through ISS to save money.

General Porter (Former Employee) - Coventry University Hospital - 11 June 2020

Management very weak when ISS had got the contract. It was clear they wanted to get rid of the NHS porters and employ through ISS to save money. I needed to change things for myself as ISS wouldn't

Pros

None

Cons

None

Was this review helpful?

nice place to work

Porter (Former Employee) - Charing Cross, Greater London - 25 May 2020

I really enjoyed working for the nhs as it was a great job and felt like it contributed towards the health of others and felt as if i worked part of a great team that was always a positive role.

Was this review helpful?

If you face fits

porter/ driver (Former Employee) - Lothian Region - 9 May 2020

this is only my point of view. i know this is not every ones, experience . If your face fits great. if not move, on. Managers , talk about values, and standards in public. but in private. its a different story. keep quiet ,keep your head down.dint be to outspoken, to the managers. I was bullied thats what they

Was this review helpful?

My Experience as Porter

Porter (Former Employee) - Chester, Cheshire - 15 April 2020

As ex Porter in this hospital I would like describe my experience in positive and negative way.The staff are very friendly, they help you a lot, and you get to know new people with different cultures,it's good place to integrate. I can't say same with the management where i worked,is disorganised,they have very poor communication with the staff,someone is quiet rude even with bad attitude,and sometimes you're forced to do a job you've never done before,even without ever taking any training.They will never help you to provide any keys to use the proper equipment to make your job easy and smooth,even after they've trained you to use them.You use a teletracking system that should favor the service for patients, but in reality it helps them to constantly monitor the jobs you do, they constantly spy on the computer the time it takes to do a job, how much time you use to take a break,seeming to be at the big brother house. The Salary is not well paid for what you do, unless you work many weekends or few night shifts.The funniest part of the job are some people you meet, staff or visitors or patients, many of them are always happy, and this leads you to give more positivity and affection towards them, and the job you are doing in that moment. Most of the time you even forget that you are in the workplace, because it makes the environment more pleasant to be in.

Was this review helpful?

busy

Porter/Driver (Current Employee) - Bridgend, Bridgend - 13 April 2020

every day is different you never know what you are going to be dealing with. varied and interesting work. uniform and ppe provided where required. shift pattern varies from week to week.

Was this review helpful?

Good Working Environment

Porter (Current Employee) - Wales - 7 March 2020

Big emphasis on standards, colleagues generally have been there for years so plenty of advice. Wages average for entry level but low for more responsible grades. Huge employer with sites all over the UK and loads of opportunities for relocation or promotion

Was this review helpful?

Average

Theatre Porter (Current Employee) - Melrose - 17 February 2020

Lack of communication between departments causes issues, lot of lazy workers who aim to do the minimal amount of work required. This leads to resentment and a lack of action taken by management

Was this review helpful?