NHS

NHS Employee Review

Great employer overall

Dental Nurse/Receptionist (Current Employee) - Scotland - 28 June 2022

NHS is generally an ok employer. Depending on what Band you are. Time off is good and great perks such as sick pay, maternity pay etc. can be long hours at times

Ratings by category

3.0 out of 5 stars for Work/Life Balance

3.0 out of 5 stars for Salary/Benefits

4.0 out of 5 stars for Job security/advancement

1.0 out of 5 stars for Management

3.0 out of 5 stars for Culture

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Like a nursery

Dental Outpatient Receptionist (Former Employee) - London - 4 March 2021

Management are always breathing down your neck treating you like a child. They nitpick on a single individual until they drive them out then move on to the next person. The rules ie uniform are not implemented with all colleagues, only with those that have been singled out. The rest of the colleagues are lovely but the management is really bad and only their “friends” get promoted or recommended for a promotion.

Pros

Pay

Cons

No progression opportunities, management are bullies

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A busy and Multi cultural work place with all aspects of patients with special care needs and learning difficulties.

Special care dental Receptionist / Administrator (Former Employee) - St Leonards Hospital / City and Hackney - 13 June 2018

On a daily basis i was on main reception which have 5 surgeries adapted for Hoists and IV sedation,as it is a special care service i ensured a warm welcome for patients and carers on arrival also helping them with queries on paperwork, transport or advocasy.I work well as part of a team and also on my own initiative. Booking patients in at reception, over the phone or via carers or support workers, which may require transport or translators and confirmation of patients exemption status and medical history updates. Filing patients files, archiving, pulling in advance for clinicians surgeries to ensure the days run smoothly. During my time working as a special care dental receptionist i attended many Mandatory and Statutory training courses and attained the relevant certificates to develop my skills and knowledge in my role. ( Available on request and on CV ) I worked in a Multi cultural enviroment. The hardest part of my job was taking payments from patients as many were on a low income or Elderly. I would always remind them before their appointments so as to give them the opportunity to update their benefit status or come prepared with some form of payment. I can honestly say i enjoyed and still enjoy working with the Community and meeting patients daily, face to face or over the phone. I get high job satisfaction in making a positive impact on people that need extra help in different areas of their lives to improve their quality of living.

Pros

We sometimes had Lunch provided for us, but usually only tea and coffee and off coourse, biscuits

Cons

The hours were usually the same 9-5, but if needed i would stay longer if ne

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Same role

Nhs

Dental Nurse/Receptionist (Former Employee) - Blackpool - 9 May 2018

Never had a problem working for the NHS i enjoyed it very much and cannot fault it from a workers point of view during the time that i worked under the NHS nursing bracket