NHS Healthcare Support Workers
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What qualifications and care experience do I need to be a Mental Health Support Worker?

2 answers

  • 15 November 2020

    It doesn’t matter if you’ve got no experience of working in healthcare, the Mental Health Support Worker role doesn’t require it. You’ll be offered all the training you need to be able to do the job once you start in the role.

    Employers will probably ask that you have a good standard of literacy (English) and numeracy (maths). During the recruitment process employers may ask you to do a short test to demonstrate this.


    To help keep our patients and service users safe, you’ll be required to undertake some basic nursing training in the Mental Health Support Worker role. You will also work towards completing the Care Certificate, which is currently being offered on a ‘fast track’ basis, with the opportunity to complete it in your first few weeks.


    As you develop, you’ll be given more responsibility and you’ll have the opportunity to gain qualifications and progress. This, plus the experience you gain, will help you if you’re planning to take your career to the next level.


    Employers are always looking for people with transferable skills who can bring life experience and insights from working in other sectors. So don’t rule yourself out because you have a non-traditional background, or because you don’t have clinical or degree-level qualifications. And it doesn’t matter what stage you’re at in your life…whether you’re just starting in the world of work, or whether you’re later on in life and looking for a new challenge or a career change. Being a Mental Health Support Worker is about attitude and teamwork.


    There are more tips and advice on improving your chances of finding a job in healthcare here on the NHS Health Careers Website healthcareers.nhs.uk/career-planning/improving-your-chances

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