NHS Healthcare Support Workers Employee Reviews

Great place with good facilities and caring staffI would recommend to anyone thinking of working here. The staff are friendly and supportive. Don’t think twice

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Negative undervalued place to work

Mca (Current Employee) - Norwich, Norfolk - 3 June 2023

We have a really bad culture going on in this workplace. There is no freedom to speak up. If you do you will most certainly feel repercussions. Bullying is definitely still going on, if you have spoken out or up or you are in any way assertive in your role you are subjected to unfounded allegations against you , another way of stopping you speaking up. The management are not managers, they have quickly made their way up the ladder from working on the floor and do not have the first idea other than a course. They do not support you if issues arise The work load is unmanageable on most shifts and unsafe.Many experienced band 2 s are over looked for band 3 positions and inexperienced staff are given these positions instead.Working conditions are awful not just in the summer, working in 25 degree plus heat.Promises of making a better working environment never materialise. This is not a new problem as the hospital was built over 20 years ago, but yet issues have never improved.

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Insights into NHS Healthcare Support Workers

Based on 149 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Areas for improvement

Fair pay for job

toxic environment

Health Care Support Worker (Current Employee) - Swansea - 2 June 2023

toxic workplace - avoid and work in private sector. I see no advantage in working within the NHS anymore. Jobs for the boys really the more incompetent you are the higher you get

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Overall the experience is one of great learning opportunities and achievements

Booking Clerk (Former Employee) - Swansea - 1 June 2023

What is the best part of working at the company?Sense of pride Learn great skills at a manageable paceOnly downside is it’s hard to get a permanent job thereWhat is the most stressful part about working at the company?The lack of job availability, the lack of funding being put in the NHS What is the work environment and culture like at the company?Depends on where you are, can be laidback or manic depending on which department you work in What is a typical day like for you at the company?Typical day in admin would be making telephone calls to patients, checking patient records, booking appointments and checking other important details

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Busy but working with a team very friendly atmosphere

Support Worker (Current Employee) - Leicester - 31 May 2023

What is the best part of working at the company?Great workers saving and helping lifesWhat is the most stressful part about working at the company?I don't get stress out to busyWhat is the work environment and culture like at the company?Very good I had no problems work as a teamWhat is a typical day like for you at the company?Doing the same thing day in day out

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Good company

Support Worker (Current Employee) - Manchester, Greater Manchester - 24 May 2023

Good company work life balance enjoyed my time there. Happy balance. Nice collegues management ok toook time to speak to you which is always really nice

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Demanding, unorganised, lacks efficient training

Pharmacy Support Worker (Current Employee) - Stoke Mandeville, Buckinghamshire - 16 May 2023

I have found that I have had to learn a lot of procedures myself as I did not receive training and was left to find out on my own or gain training from colleagues who didn’t have the qualification to train yet, were left to do so. I find that it is a very demanding, unorganised, manual labour job and you could get paid more elsewhere. Progression is hard due to there being a few roles available and long courses to adhere to for long periods of time (1-2 years)Some members of the department are very supportive, fun and caring while some others lack this and make the workplace hard to deal with.

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Fast pass job

Health Care Assistant (Current Employee) - North Wales - 15 May 2023

Good company get in and get out. Bank shift are very flexible for work life balance. Can work in multiple areas. A good team of staff and very rewarding.

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Horrible

Health Care Assistant (Former Employee) - Canterbury, Kent - 12 May 2023

Hated it from day one. Went into the job with no experience, and learnt of a lot about the human body. I would not recommend this job to anyone that has no experience

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Work elsewhere NHS is lost

Nursery Assistant (Former Employee) - Cardiff, Cardiff - 10 May 2023

What is the best part of working at the company?NHS staff are treated like rubbish and that is why everyone is leaving What is the most stressful part about working at the company?Understaffed and over worked What is the work environment and culture like at the company?Hot, warm as Welsh NHS like to keep heating on constantly What is a typical day like for you at the company?Exhausting over worked hot uncomfortable

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Jobs at NHS Healthcare Support Workers

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Trainee Health Care Assistant

Hard work

Health Care Assistant (Former Employee) - Dorset - 8 May 2023

Rewarding place to work, long hours but loved what I did. Observations, personal care, admissions. Workplace culture was great everyone I worked with was lovely

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Lovely job

HCSW (Current Employee) - Blaenau Gwent - 5 May 2023

I work bank shifts where I want what days and shifts , loads of work in different hospitals best job iv ever had with kids . All wards are different some maybe just bed making and restock others taking obs and full on patient care.

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Stressful yet rewarding

Health Care Assistant (Former Employee) - Glasgow, Glasgow - 2 May 2023

very stressful role having to deal with passive aggressive managers however working with patients is very rewarding. I found that there is a lot of meanness with staff and difficult to progress if you are not friends with the managers.

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Disorganised and unfriendly

Health Care Assistant (Former Employee) - Basildon, Essex - 23 April 2023

The training program informative and educational , however when you actually got to the first shadow shift I found it very unwelcoming and unhelpful, staff were rude and unwelcoming. Many staff were reluctant to support me, and as I had zero healthcare experience I was made to feel like a nuisance.

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Challenging but rewarding

Palliative Care Assistant (Current Employee) - Newcastle-under-Lyme, Staffordshire - 20 April 2023

Very challenging job but also very rewarding. Working within the community has its perks but we cover a large areas so can be very difficult not to feel overworked and under pressure.

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Good days and bad days

Health Care Assistant (Current Employee) - Warrington, Cheshire - 19 April 2023

The pay sucks, days can be very stressful, and some patients can be very difficult, but if you've got a good team behind you, it's not so bad. I will say that apart from the above, the worst part of the job is how some nursing staff treat you. In other words, I'm talked down to and belittled by some of them (which is ironic considering I'm twice the size of most of them).

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Job satisfaction.

Recovery Support Worker (Current Employee) - west sussex - 17 April 2023

Job satisfaction is amazing but you are not appreciated in the NHS and there is little progression availble unless you find it yourself. IE university.

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Very good

Support Worker/Carer (Current Employee) - East London, Greater London - 9 April 2023

Very nice place to work in. Good pay, beautiful staff to work with. Very good managers and matron. Nothing to complain about. All good and sunshine. I would highly recommend

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Can be great deppeneding what department you work

HCA (Former Employee) - Nottingham, Nottinghamshire - 5 April 2023

i personally love the job role, love the work, the hours didnt bother me felt they was flexible whenever they can be. some departments are a bit clicky with staff but its overall enjoyable place to work, make lots of friends lots of benefits.

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Supportive

Hca (Former Employee) - Burnley - 4 April 2023

Good opportunities to progress if you want to. Good training, thorough and learnt alot. friendly staff and environment. Nice dealing with the patients.

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Hard work

Health Care Support Worker (Former Employee) - Northampton, Northamptonshire - 2 April 2023

Definitely get their money's worth out of you. The pay is not good despite expecting flexibility and there is no morale for the workforce. Sadly these jobs are lacking appreciation

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