NHS Professionals Employee Reviews

Able to pick my own shifts to work alongside my university studies, works well for me and allows me to develop my skills and knowledge going into my career

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Official response from NHS Professionals

27 October 2023

Hello there, thank you for sharing your feedback with us. We really appreciate it. It's great to know we're able to provide you with the flexibility that suits your lifestyle and works great with your university studies. We want our bank members to feel positive and good about developing their skills and knowledge with us. We are here to help you to enhance your career and it sounds like we're on the right track. We really appreciate you sharing your positive experience. Thanks again - Your NHSP Team!

Productive and amazing work

Domestic Cleaner (Current Employee) - Liverpool - 29 November 2023

What is the best part of working at the company?Everything ! Team , time management everything is perfect! What is the most stressful part about working at the company?Is nothing stressful everyday I enjoy my job

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Official response from NHS Professionals

30 November 2023

Hello and thank you for taking the time to leave us such a great review. We are so pleased to hear that you are enjoying your job so much, this is just what we want to hear! Its great to know you have some great colleagues within your team supporting you through your days. Thanks so much for sharing - Your NHSP Team!

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Training Support Officer

Healthcare Scientist - Colindale

Colindale

30+ days ago

struggling to find shifts working NHSp so have no idea why they are recruiting. There has been no support for their full time or part time staff.

Health Care Assistant (Current Employee) - Plymouth - 24 November 2023

It’s a very hard job, most times being moved from the ward you have booked. There are no shifts available so we can not plan more than 1 week ahead. The morale is low and lots are leaving the company .

Pros

Flexibility

Cons

No work

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Official response from NHS Professionals

29 November 2023

Hello there and thank you for your review. We are really sorry to hear that your experience has not been a positive one. This concerns us and we would really like to hear more about what has not gone well. I have linked our feedback form below and would really appreciate any more detailed feedback you would like to give. We really appreciate our bank members and want you to feel supported so we hope to hear from you. Thanks again - Your NHSP Team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

Flexible

Staff Nurse (Current Employee) - Norfolk - 21 November 2023

Choose shift when you want, best flexibility of any role I’ve ever had. Only concern is if there aren’t many shifts, but that is no different to any other agency

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Official response from NHS Professionals

27 November 2023

Hello there and thank you for your great review. We are really pleased to receive such great feedback. Its great to hear you are enjoying our flexible way of working, we really appreciate our bank members, thank you for sharing! Your NHSP Team!

Enjoyed the job but spoiled by management

Radiology porter (Former Employee) - Sheffield - 20 November 2023

What is the best part of working at the company?Weekly pay, providing authorised, for clinical duties ability to to select shifts and department, non clinical fixed to department dependent on health trust requirements What is the most stressful part about working at the company?Being fixed to a department, unable to help in other sectors, having to wait for notification of requirements, shifts worked omitted from calendar, due to managers working practices What is the work environment and culture like at the company?No different to being employed by NHS wearing same dress code What is a typical day like for you at the company?Portering for department can be tough on feet, walking up to 10 mile per day non stop walking, only a break at lunchtime

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Official response from NHS Professionals

22 November 2023

Hello and thank you very much for taking the time to leave us a review and let us know about your experience. Its great to hear that you are enjoying the role.We would really like to learn more about your frustrations relating to management and have therefore provided a link below to our feedback form,. Thanks again - Your NHSP Team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

Insights into NHS Professionals

Based on 268 survey responses

What people like

Inclusive work environment
Clear sense of purpose
Time and location flexibility

Funny enjoyable experience helping out thise in need..x

Mental Health Support Worker (Former Employee) - Coventry - 19 November 2023

What is the best part of working at the company?Getting lucrative pension benefits and.good working conditions!What is the most stressful part about working at the company?Injury @ work caused by service users & non payments. Not getting enough support in difficult situations!What is the work environment and culture like at the company?Work environment not really safe owing to inadequate staffing levels when the ward has really bad patients eg ex prisoners!What is a typical day like for you at the company?Very busy, stressful & hectic days @ times!

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Official response from NHS Professionals

22 November 2023

Hi There and thank you for taking the time to leave us a review, We are really pleased to hear that you are enjoying our working conditions and benefits! We really appreciate your feedback! We are really sorry to hear you have sustained an injury and hope you are recovering well. Its really great to hear your feedback, i have linked our feedback form at the end of this reply also if you wish to tell us more information about what hasnt gone so well, we would love to hear from you. Thanks for being one of our great team! Your NHSP team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

terrible place to work

Customer/Agency Support Advisor. (Current Employee) - Leeds City Centre, West Yorkshire - 15 November 2023

No flexibility at all, manager was awful, very aggressive controlling behaviour. Antiquated systems, very hard to use. Spend more time ticking boxes than actually training staff

Pros

nice office

Cons

No flexibility

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professional

suport worker (Former Employee) - brighton - 3 November 2023

very professional plenty of work avaianle to do as many shifts as you would like to do on top of your regular shifts that you have, a great way to do extra if you have a holiday coming up

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Official response from NHS Professionals

6 November 2023

Hi There and thank you for taking the time to leave us a review, We are really pleased to hear that you are enjoying our flexible way of working. This is exactly why we have a bank member team, it works well for us and you! We really appreciate your feedback! Thanks for being one of our great team! Your NHSP team!

Difficult place to work- no flexibility- under appreciated

Customer Assistant (Current Employee) - Home Based - 30 October 2023

Work from home positions I have never experienced one like this. Micro management is at all level high. You get monitored for breaks within the day (even toilet ones) and you Will have feedback on any breaks and where to improve!! Gets to the point you actually don’t even want to use a toilet as it may be used against you in any meetings with a manager!! I don’t find at all a home/work balance. you can never switch off. Huge lack of support once you’re on a call and you are the punching bag for most people and expected to take it with no support after. Raised that it is a supporting place to work, but it really didn’t feel that way. You can thrive in all areas - be the best customer service worker and still feel knocked down.. even after brilliant feedback from customers and other co workers. No praise whatsoever from management and difficult to get hold of anyone! I have never experienced a job where I felt so judged or pushed into being at a certain stage so early into a career. Some nice people that are helpful when you need that bit of support , but lucky if you can grab someone nobody is anywhere esecially any “management!!”

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Excellent, supporting the wider NHS

Nurse lead (Current Employee) - Hybrid working - 17 October 2023

What is the best part of working at the company?Flexible work Weekly PaySupport What is the most stressful part about working at the company?If there is an issue with it interface What is the work environment and culture like at the company?Excellent feels like I am part of a teamWhat is a typical day like for you at the company?Busy , everyday is busy which is how it should be. I’m supported if I have any issues.

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Official response from NHS Professionals

19 October 2023

Hi There and thank you for taking the time to leave us a review about your experience. We are so pleased to hear that you are enjoying the working environment and feel like part of the team, This is just how we want our bank members to feel! Its also great to hear that you feel you have support, its really important to us that you know our team is here when needed, We really appreciate you sharing your positive experience. Thanks again - Your NHSP Team!

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Good pay and flexible shifts

Care Support Worker (Former Employee) - Southampton, Hampshire - 13 October 2023

Worked here while I was studying for nursing at uni. Good range of shifts in a range of different areas and paid enhancements for working weekends and nights.

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Official response from NHS Professionals

17 October 2023

Thank you very much for your kind review. Its so great to hear that you have had such a positive experience and enjoyed the flexible way of working which being one of our wonderful team of bank members can offer. Thanks again for your feedback - Your NHSP Team!

Poorly run bad rates of pay

Staff Nurse (Former Employee) - Nuneaton - 11 October 2023

What is the best part of working at the company?There isn’t a best part. The pay is awful . They do not support employees What is the most stressful part about working at the company?Their attitude towards staff. Penalise you if you cancel a shiftWhat is the work environment and culture like at the company?Unsupportive uncaring send you to shift that don’t exist

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Official response from NHS Professionals

13 October 2023

Hello there and thank you for leaving us a review about your experience. We are really sorry to hear that it has not been as positive as we would have hoped. Its really important to us that our bank members feel supported. We really do care about you and would really love to hear more about what isn't going well in the hope we can take a look at this and turn around your experience. We would be really grateful if you would complete our feedback form with a little more detail - I have linked this below for you. Thanks again Your NHSP Team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

Poor decisions

Failing patients (Current Employee) - Coventry and Warwickshire - 11 October 2023

Patients stay in for long periods of time which seems to be excessive except for the schedule 1 offenders who appear to have lack remorse. Concerning disclosures made about re-offending yet moved from medium secure to low secure.

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Official response from NHS Professionals

13 October 2023

Hi there and thank you for your review. We are slightly concerned about some of your comments with regards to your experience. We would be really grateful if you could complete our feedback from with a little more detail so we can look into this further. We really care about our bank members so we would really like to turn this around for you. Thanks again - Your NSHP Team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

very average

HCA/Support Worker (Current Employee) - Southampton, Hampshire - 3 October 2023

no career progression, but very easy to book shifts on the app, they have a team that call you randomly to book shifts but is not very helpful as the app does everything. most departments are very good to work with. trying to get hold or contact nhsp is very difficult.

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Official response from NHS Professionals

5 October 2023

HI there and thank you for taking the time to tell us about your feedback, Its great to hear that our flexible way of working and shift booking app is working well for you! Our team like to get in touch to ensure everything is going well, We are working on a call times and hope this improves shortly- thanks again for your feedback - Your NHSP Team!

Great hospital with dedicated staff

Radiology Assistant (Former Employee) - Preston, Lancashire - 3 October 2023

A few issues with bullying and unkind behaviour with select members of staff however on the whole, a supportive environment with opportunities for development.

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Official response from NHS Professionals

5 October 2023

Hello and thank you for your kind review, We are really pleased to hear about your positive experience with the support and opportunities. It is however concerning to hear that you have experienced unkind behaviour, we would really like to know more about this should you wish to share our feedback link is below. Thanks again - Your NHSP Team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

Best place to work

Junior Sister (Current Employee) - West Sussex - 3 October 2023

Happy to work for the NHS. Good benefits, understanding management and lovely colleagues. Ample leaves, sick leave, Carer leave, bereavement leave and etc. I was also funded by the NHS to further development courses. I was granted study leaves to focus and finish my course successfully. Many opportunities within the trust to grow professionally. They hold a good induction/ supernumerary period for the staff to learn the new department. The only drawback is being redeployed to other wards to cover their staff shortages.

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Official response from NHS Professionals

5 October 2023

Hi there and thank you so much for taking the time to leave us a review. We are so glad to hear that you are enjoying working with us and having such a a positive experience. Its really great to know you are taking the opportunity to develop and progress. We do understand the frustrations of ward changes, and this is why we really appreciate our bank members flexibility to jump on board where needed. Thanks again - Your NHSP Team!

Quick money

HCA (Current Employee) - Rotherham - 3 October 2023

Weekly pay....Plenty of shifts up until recently. Can be stressful getting shifts authorised. OK if you go get on with your job and go home. Don't get dragged into ward drama

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Official response from NHS Professionals

5 October 2023

Helloo, and thank you for your kind review, We are really pleased to hear that you are having a positive experience with our flexible way of working. We do understand the frustrations at times when it comes to authorisation, we are working with our trusts to make this better! We would live to hear any further feedback you might have if you wish to share - https://www.nhsprofessionals.nhs.uk/forms/feedback.htmlThanks again - Your NHSP Team!

Good place to work

Stores Person (Current Employee) - Nuneaton, Warwickshire - 2 October 2023

Friendly environment, you can work at your own pace and choose what roles you want to do.However no room for career progression and difficult to get a permanent contract.

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Official response from NHS Professionals

5 October 2023

Hello and thank you for sharing with us your experience of working with us. Its great to know you are enjoying our flexible way of working. As a bank member we offer you the opportunity to work a variety of roles and when and where you choose, so do speak to us about opportunities! Thanks again - Your NHSP Team!

NHS is great but management is not

Hospital Porter (Current Employee) - Sheffield - 2 October 2023

Hospital porter is ok getting into lifts chucking rubbish in the bins easy job but then you sit down for 2 hours having to listen to comments that belong in the 1980s the money is great and you can see some people want to change from the 80s environment old boys club but until it does its not a place for me its a shame though as i wanted to help the NHS but most people are great and really care im only going on about my experience within the porters at The Royal hallamshire hospital

Pros

great people who save lives

Cons

porter management old guys with 80s attitude

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Official response from NHS Professionals

5 October 2023

Hi There and thank you for your review. Its great to know you have found the role to be enjoyable. However we are concerned about your experience of management. We would love to hear more about this should you wish to share and have therefore supplied a link below to our feedback form, Thanks again - Your NHSP Team!https://www.nhsprofessionals.nhs.uk/forms/feedback.html

Challenging environment, rewarding role. A lot of admin and shift rotation.

Registered Nurse (Current Employee) - Essex - 30 September 2023

Working for the NHS is fine, as a band 5 you have a lot of responsibilities and pressure.But the support is typically there if needed, sickness policy was good for me as long as it’s used appropriately. Alot of shift rotation which physically can take its toll on you, as long as you can evidence this shouldn’t be an issue.Always overtime available typically which is nice

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Official response from NHS Professionals

3 October 2023

Hi There, and thank you for taking the time to leave us such a great review. We are really pleased to hear that you're experience has been a positive one. Its great to hear that you have received some good support with any issues that may have arisen. We really appreciate your feedback, so thanks again -= Your NHSP Team!

Good to work for

Service Assistant (Current Employee) - Nottinghamshire - 28 September 2023

Great bank shifts , can pick and choose to fit into my life to work round child care for my children. Lots of shifts available, and good communication

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Official response from NHS Professionals

29 September 2023

Hi There and thank you so much for your kind review. We are so pleased to hear that you are enjoying our flexible way of working! Its really great to hear that you are finding lots of shifts and support from our team! Thanks again - Your NHSP Team!