NIC Services Group
1.9 out of 5 stars.
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NIC Services Group Employee Reviews

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But wages are stingy. Not appreciated for hard work and supervisors/management dont care about their staff. Always asking for cleaning products and cloths. Doing others people catch up work.
Pros
Left alone when working.
Cons
Poor wages and management.
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Before I applied for the vacancy I read the reviews and if I am honest I was a little concerned but applied anyway. I have had nothing but constant back up and help from higher management within the company. Now in my fourth week as iscm a role that I had at a previous company and I must admit I am enjoying every moment the work is hard and at times fast paced but I now have a near perfect team.
Pros
On job training and chance of advancement
Cons
None as of yet
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Yea this industry is fast paced and can be tough. I felt that while I was supported personally the job is just to difficult to complete anywhere near to you contracted hours so while you think the salary is good it’s actually no reflection on the true amount of hours put in. You cannot complete your work in 49 hours per week maybe 60 Don’t get me wrong I worked with some amazing people and they works so hard to achieve but only seem to get negative feedback.
Pros
Colleagues
Cons
Long long hours expected, targets last minute needs to be done in 24 hours when you have no staff to do this
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Honestly avoid if you can, like other reviewers I didn't get paid for all the hours I did. I tried escalating it and still nothing. No PPE given yet expected to handle extremely strong bleach and clean toilets without a toilet brush. Far to much work set to be able to do a good job within the timescales, cleaning routine kept changing and managers were inconsistent with their expectations and unfair audits. There was always a shortage of bin bags, toilet rolls, clean cloths and hand towels. Equipment was a bit flimsy too, handles falling off mops and brushes etc. The team whatsapp was awful, just horrible messages and staff shaming each others work. There was a couple of staff members that were really nice and if it wasn't for them I wouldn't have stayed as long as I did.
Pros
Only just better than working in a call centre
Cons
Don't pay you fully
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A great job , very fast paced, but very enjoyable, I work with a high level of motivation and enthusiasm, I strive for perfection, which can be achieved if you put your mind to it.
Pros
Great management, I get left alone which is great, no complaints if you get your job done correctly
Cons
There aren't any from me, early start I enjoy
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Lovely staff but 2 much work for only a few people. Hourly pay is rubbish . Wages always wrong Big bosses don't even acknowledge you . If it wasnt for the staff there I wouldn't of stayed as long as I did
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I have worked here for a few months now and nearly every pay day my pay was wrong. My sick notes were never handed into the correct people which affected this issue. Guilt tripped into overtime, no one is ever happy NIC managers or client managers. Too many cheifs not enough Indians as the saying goes. Come in for my shifts and am going over previous workers areas as they haven't been done. You try to do your jobs to keep the place up to standard but then are called pillar to post to do jobs that are the store workers jobs not us at NIC. All the managers treat you like dirt on their shoe. No encouragement and morale is so low. The building is falling to pieces and those areas come up on the audit when it's nothing to do with us. We are an easy target as cleaners for the failings of their own staff (client wise), and when supervisors do not pull their weight (NIC). We went without new equipment, toilet rolls, hand sanitizer and lots of stuff for almost a month, working with broken mop buckets have hurt my shoulder and back from it. My contract is wrong and doesn't state my disability, I am still doing more days and hours compared to what is outlined in my contract and hasn't been updated. They keep changing my hours and days of work with no prior warning 6pm and even later the night before. I come home with so much stress for a part time job, it's not worth the stress, your health and certainly with the rubbish you deal with and the jobs you are asked to do £8.72 an hour is a utter disgrace.
Pros
None
Cons
Management, pay, stress
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Horrible place to work treated like a child and asked to do far to much in the hours given worst job ever traet you like a child and really dont care about welfare off employees
Pros
None
Cons
Not enough hours to do work and management couldn't organise anything shocking
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I enjoy the actual job as there is always something to do as i hate being bored. It's also in a sector that is very secure at the moment so little chance of being made redundant. However,don't expect full time hours and higher management are not great.....they make simple things more stressful than they should.
Pros
Free parking, free uniform, secure industry
Cons
Poor communication from higher management
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Read all reviews before working for this company they don.t give full PPE when needed as cleaning toilets. send texts telling you not to fiddle TimeSheet and short pay you when you have worked the hours management haven.t a clue
Pros
non
Cons
To much work for the hours contracted for
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Team members stab u in the back to get there own way no help when takin over as a manager at all also over worked stress and expected to do 2 shops unnpaid
Pros
None
Cons
None
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Very good ,wages not the best but always overtime to make money up,management was ok if you did your job properly if not you would no about it,never saw area manager would no who there were
Pros
Early start
Cons
Wages minimum wage
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The equipment used was horrific. There were dust pan and brushes that looked more like dust pan and wigs they were so over used. I had to use a mop bucket that where the lever was so stiff I had to brace the bucket against my legs and ended up with lots of bruises and a pinched finger. I mentioned how stiff it was to my boss and she did nothing about it. Communication was quick but not always helpful, for e.g my bakers hat with a hair net I had to wear went missing. I messaged my boss and a different one appeared in the cupboard for me with no hair net (I have long hair). When I had to leave because of a change of circumstances my boss was very rude and unprofessional, and had a moan at another employee about me when I had done nothing wrong. The pay wasnt always correct. I was £40 short on my first wage and had to wait for the next month to receive what I was owed. It seems its not just newcomers who's wages are messed up, and also have to wait a month. Would never work for this company again.
Pros
Part time night shift, so good life balance
Cons
Bad equipment, messed up pay, bad management
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Avoid at all costs I worked for them for two or three months in total on the Morrison's account hey want everything done yesterday management are a joke expectations are unreal I was on a part time contract then all of a sudden I was doing10 hour shifts an only getting paid for three of them no formal training but yet they still expect you to crack on with the work the wee fat one needs taking down a peg or two management are kids with no formal training themselves but bark out orders like nobody's business better off on the brew
Pros
None
Cons
Long hours and underpaid
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I worked here as an area manager for Chester area but unfortunately had to resign due to the region manager and my own supervisor who I hired were specifically talking about sacking me while I was away on leave and letting supervisor take my position but it back fired on the regionall manager
Pros
Cleaning team I had until supervisor who took over my job destroyed it
Cons
They don't care about your health at all
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It is the worst company I’ve ever worked for! There is a new manager every couple of months. You don’t get treated fairly. There is no room for progression towards management etc. You get discriminated against. Don’t get your contracted hours.
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Very bad company for a massive company they couldnt be bothered to get cover with off sick or holiday and the company hired nic suffers in the end very bad managment!!
Pros
Salary
Cons
If you need time off they will not cover you
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Never payed on time and you have to literally fight for you wages with nic still owed money from neally 2 years ago the manger they implied at my place of work was the most vulgar peace of .... I have ever seen stay well away from this company they do not care about there employees you are nothing more then a number to them and if you complain you are gone and replaced stay away do you your self a favour
Pros
Wish i seen one
Cons
Everything
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Embarrassed to of even worked for this “company”. Joined on a temporary basis and was bugged in to doing more days. Was only me on the cleaning left because no body lasts more than two weeks with the poor management and working conditions.
Pros
None
Cons
None
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Not interested in the staff supervisors spend most of the time sitting down/doing shopping in working hours/standing around talking ripping the company off in general
Pros
Hours
Cons
No time for the staff who actually work
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They were a very good company that took very good care of your earnings and made sure you got them on time. As long as you get the job done, your employment there is secure under normal circumstances.
Pros
Relaxing fresh morning air
Cons
Tiredness
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