NIC Services Group Employee Reviews

Unfortunately wasn't the best company to work for always understaffed expected to do work of several people.. complained we had no cleaning products and rude management and the said I was slandering them. Stressful as terrible communication. Then suddenly I'm took our spoken with an attitude.

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Professional

Cleaner (Current Employee) - Blackburn, Lancashire - 30 November 2023

Good environment friendly people and overall nice place to work would definitely recommend if you are looking for work. Uniform provided and boots provided

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Jobs at NIC Services Group

No think other people have covered that one on indeed reviews tbf

In Store Cleaning Manager (Former Employee) - Driffield / market weighton - 28 November 2023

What is the best part of working at the company?No comment think other comments have about covered it tbf What is the most stressful part about working at the company?Being micro managed and expected to join work calls even when not at work no cut off point between work and home life always on the clock for not much pay as manger ask to much from managers and cleaning staff job ok if you need a stop gap between jibs What is the work environment and culture like at the company?No comment as different places are different tbf What is a typical day like for you at the company?You never off the clock even when you are

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Hard work

Cleaner (Current Employee) - Rugeley, Staffordshire - 27 November 2023

The hardest part of the job is putting liners in cage's and those liners don't fit so you stretch them and they split.need bigger liners.also learning the small machine was daunting. The most enjoyable is finishing the job.you go get on with the job then go home.hours to long on the weekends,due to cleaning the bakery.

Pros

Free tea or coffee and breakfast

Cons

Long hours

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I would not recommend working for this company management don’t listen very stressful environment not family friendly

Cleaner (Former Employee) - Wisbech, Cambridgeshire - 20 November 2023

The most enjoyable part of the job is going home very stressful management not professional management also doesn’t listen or take on board what your trying to say

Pros

Going home

Cons

Very stressful

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Insights into NIC Services Group

Based on 420 survey responses

Areas for improvement

Sense of belonging
Support from manager
Ability to learn new things

Nic are joke avoid at all cost

Cleaner (Former Employee) - Berwick-upon-Tweed, Northumberland - 18 November 2023

Absolute joke of company No support what’s so ever management is are not good don’t care about you there never ever any cleaning products for you to use , you Waite about 3 years before you get any uniform thrown in at deep end with out any training what’s so ever avoid at your own risk

Pros

Cons

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Poor management short staffed and over worked never appreciated.

Cleaner (part-time) (Former Employee) - Melton Mowbray - 9 November 2023

Each work day was slow and stressfulLearned that other workers were rude and thought they were better than everyone else Poor management, hard to stay sane best part of the job was going home.

Pros

None

Cons

When there's a problem no one is willing to help like bullying

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Unfair workplace, underpaid

In Store Cleaning Manager (Former Employee) - March, Cambridgeshire - 8 November 2023

Spoken down to by management, if something not gone their way you will be the escape goat. Over worked and under paid comes into this work. They will hire anyone with a serious criminal record and people who are very under skilled but would expect the top quality after day 1

Pros

Non

Cons

Everything

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Not very good at all

Industrial Cleaner (Current Employee) - Wrexham - 3 November 2023

What is the best part of working at the company?Rubbish manger wages All ways wrong don't work for this company What is the most stressful part about working at the company?Not getting paid on time and getting the right payment What is the work environment and culture like at the company?Ok depends where you're working What is a typical day like for you at the company?Rubbish like any other day managers don't care

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Environmentally friendly and good for skill improvement

Cleaner (part-time) (Current Employee) - Solihull - 27 October 2023

What is the best part of working at the company?Nice colleague. Great and lovely people. Flexible working environment. Allowance for growth and learning. What is the most stressful part about working at the company?When u have to go to work early in winter What is the work environment and culture like at the company?Very satisfying. Great working culture What is a typical day like for you at the company?Nice and friendly environment to work

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It's a job that pays minimum wage

Cleaner at Supermarket (Current Employee) - Wales - 20 October 2023

Pros: Regional manager is very friendly, supportive and easy to communicate with. Nice to be able to work independently and to just get on with the job. 4.5 hour shifts early shifts starting 6am so have the rest of the day to do another job/personal things. Could start immediately. Flexibility to work additional shifts.Cons: Training was very minimal, only induction videos and 1 shift with another member of staff. Cleaning equipment is old and dirty. There is not enough cleaning materials provided, such as chemicals, spray bottles, cloths, mops etc so hard to get the job done well. Pay is minimum wage. Pay is every 4-6 weeks. Mops are disposable which is very wasteful. There is no facility for washing and drying cleaning cloths, so even though they are reusable they end up being thrown away too. Colour coding is not followed so cross contamination occurs, e.g. staff using same cloths for toilets as used in kitchen etc. Supermarket doesn't recycle plastic, cans, glass or dispose of waste correctly e.g. dumping waste water and cleaning chemicals into the street. PPE is not provided (e.g. gloves, shoes, uniform) so I have to supply my own. Store manager is grumpy and rude. Only enough time to get the essentials done on shift (bins, floors, toilets, staff room), no time to do additional tasks that are required. For such a big company with many contracts I was surprised how unorganised and incoherent everything is.Advice to management: Reduce costs by providing facilities for washing/drying supplies and equipment like mops and cloths so they can be reused and sanitised. Provide -

Pros

Pays money.

Cons

It's rubbish and you deserve better.

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It paid the bills

In Store Cleaning Manager (Former Employee) - Scarborough - 9 October 2023

What is the best part of working at the company?Fairly reliable wage and easy to use signing in system What is the most stressful part about working at the company?Lack of help from senior team and high turnover of colleagues leading to extra pressure on existing staff, cancelling on pre booked holidays or unable to book holidays due to holidays being refused if staff are on sick.No on the job training, being expected to learn how to use machines by watching a video.No overtime rate.What is the work environment and culture like at the company?Pressured and undervalued staff What is a typical day like for you at the company?No two days are the same but normally trying to do to much in too little time with too little tools

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decent

Cleaner (Former Employee) - Stafford, Staffordshire - 3 October 2023

Cant say a bad word about this company very decent apart from my manager who lacked respect and didnt not respect person space whatsoever so thats a negative

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It was a job during the pandemic

Cleaning Assistant (Former Employee) - Bishopbriggs - 30 September 2023

There wasn't proper training of how to use the chemicals or equipment. The NIC manager showed us where to sign in then he buggered off for the whole shift. We didn't know what was the main priorities were. So things weren't getting done like log sheets for toilets etc it was down to not being trained correctly. The job it's self wasn't exactly hard. Pay was terrible minimum wage. You occasionally got some extra hours. It was double pay or that. You didn't always have the equipment or chemicals to clean with.

Pros

None wouldn't recommend

Cons

It was a job to do me during the pandemic

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Amazing company to work for

Cleaner (Current Employee) - Burton-On-Trent, Staffordshire - 28 September 2023

I really enjoy working for this company. The support is amazing, if I need anything to help do my job in the best way they always listen and send the tools needed. I get feedback online or via phone call and there is always a member of management if needed. The staff where I have been assigned to are all amazing. I get complete job satisfaction working for NIC which helps me want to do the best job possible so in turn I’m always learning and expanding on my cleaning knowledge for them

Pros

Feedback. Support. 10-15 min drive to get to work, work flexibility AM or PM hrs

Cons

Only 6hrs a week would love more hours

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It’s was great and happily working with Nic

Cleaner (Current Employee) - Stoke-on-Trent - 26 September 2023

What is the best part of working at the company?I’m happy working with NIC, they treat us much better and care with love What is the most stressful part about working at the company?Not really stress because I pick the shift I want by myself What is the work environment and culture like at the company?The evenviroment atmosphere is friendly and lovely What is a typical day like for you at the company?I don’t have any typical day at the company

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Productive and fun loving place

Cleaner (part-time) early morning Monday to friday (Current Employee) - Pontypool - 20 September 2023

What is the best part of working at the company?Support, guidance and training. What is the most stressful part about working at the company?None really. As long as you satisfy the customer. I like to do extra things. Anyway. What is the work environment and culture like at the company?Just do the best you can and try new solutions and you get no criticism like some companies. You also get a bit of empowerment and feel secured.What is a typical day like for you at the company?Busy but having nice conversations with early starters which I like. One of the most rewarding jobs and I feel valued. Which is what makes the wheels go round.

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Really good management friendly people enjoyed my time with these great company met a really good friend there aswell

Area Supervisor (Current Employee) - Manchester - 14 September 2023

I just really enjoyed my time with NIC met a really good friend in Thai company aswell as a boss called Sunny had some good cracks and dealt with issues straight away

Pros

Laid back asking as the goals was achieved in the day

Cons

None really

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Ok if you need a job.

Cleaning Operative (Former Employee) - Staffordshire - 13 September 2023

Job was ok but basic with no perks. Lots of probs within the company and with the staff. Good boss though who was very fair and supportive and decent work environment.

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Lessons learned I guess

Cleaning Operative (Former Employee) - London, Greater London - 6 September 2023

What is the best part of working at the company?It's a job at least but it does pay pittance for what you have to do What is the most stressful part about working at the company?Too many things to think of but I'd mostly say the work/home life balance you can't even have a social life not that I have oneWhat is the work environment and culture like at the company?It's ok I've had worse same as most work placesWhat is a typical day like for you at the company?Just like any other day really what more can I say

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fun workplace

Cleaning operative (Current Employee) - Swansea, Swansea - 3 September 2023

What is the best part of working at the company?supportive area manager and supportive colleagues What is the most stressful part about working at the company?detailing and windows cleaning What is the work environment and culture like at the company?very clean and tidy cleaning cupboard What is a typical day like for you at the company?very good and supportive staff

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