Ok at first but after a few months starting not getting cleaning supplies. Couldn’t wear uniform as I ordered small and was given large. Management changes as well and both wasn’t good. Wouldn’t go back to this company

Pros

Not much, flexi

Cons

Only NMW

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Long hours,no time to self

Area Manager (Former Employee) - Leeds, West Yorkshire - 26 January 2023

Worked for nic,not a very helpful company to work for,Not worried about your wellbeing, Only the client Pay rasied one month, then took away the next,

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Insights into NIC Services Group

Based on 259 survey responses

Areas for improvement

Sense of belonging
Trust in colleagues
Support from manager

Depressing

Cleaner (Current Employee) - Grantham - 16 January 2023

To be honest the whole experience was depressing if it wasn’t for one college that was nice. Wasn’t trained properly but expect to keep the highest of standards. Never got my back pay. Aren’t interested in the needs of workers. Over all disappointing. Good perks I could listen to music. Get my jobs done and go but without the proper training I struggled and my manager had an aggressive attitude like I should know already

Pros

No real pros

Cons

Not looked after

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awful

Cleaner (part-time) (Former Employee) - Bedford - 15 January 2023

was treated very unfairly and was always left on my own - i was young at the time and never felt supported, i was never provided enough equipment which lead to me not being able to do my job properly- ended up being my fault

Pros

none

Cons

management, no equipment

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Company do not give you support.

Cleaner (Former Employee) - Kidderminster - 15 January 2023

If you have any questions to ask the area manager is difficult to get hold of. The company is not very helpful and they treat they don’t treat the staff well.Expect you to do a lot of work in your hours which mean jobs are not getting done properly.

Pros

When you have finished your early morning cleaning you then have the rest of the day to yourself

Cons

Got to be at work for 3.30am

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Tesco

In Store Cleaning Manager (Former Employee) - Crawley - 6 January 2023

Working inside tesco. Very hard work. Always shot down on a tesco audit when hard work was put in. Great team working with, perfect support from area manager and above

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Easy going and relaxed

Cleaning Operative (Former Employee) - Norwich - 1 January 2023

It was ok plenty of over time always paid on time and no issue with my manager. Staff are great and friendly

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Good work life balance

Cleaner (Current Employee) - Whaley Bridge, Derbyshire - 20 December 2022

This is a good job for work life balance, my longest days are 6 hours and I get 3 days off a week, also good amount of holidays, some days you can be absolutely rushed off your feet though

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A good job

Cleaner (part-time) (Former Employee) - Kempston - 14 December 2022

When I WAS working for NIC. I really loved my job. Loved the variety of it, most of the time, meaning cleaning toilets is never a favourite with anyone. I liked the staff I worked with & those I interacted with. I mss working for my then manager. She was very kind, helpful & a lovely lady to work with & for .

Pros

Great company of those I worked with

Cons

None that I've noticed

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Don't do it

Domestic Cleaner (Former Employee) - Haydock - 12 December 2022

Never work for this company they have poor work etheric,it's all a click and never pay you what they should or on time...can't talk to supervisor or manager with any issues,and nobody to report back too

Pros

None

Cons

Poor company

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Jobs at NIC Services Group

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Cleaner and Housekeeper

Fun workplace, great people

Cleaner (Current Employee) - Leeds - 1 December 2022

There's a lot of bad reviews but I've never had an issue here. I suppose people only take to reviewing anywhere when frustrated. But the staff are great, management really understand you unlike other places. I would definitely recommend to anybody.

Pros

Great culture

Cons

None

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Great place to work

Cleaner (part-time) (Current Employee) - Leeds, West Yorkshire - 22 November 2022

This is a very good company to work for. Plenty of progression for all roles are available if you put the time in. The people are great fun colleagues to work with. Haven't got a bad thing to say

Pros

Good to work for

Cons

None

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Stressful and poorly management

Cleaning Operative (Former Employee) - Leeds - 21 November 2022

Work is stressful and requires a lot from the employee. Poor contact with management, you work with lazy people, no funds for equipment, I waited for my fleece for over a year, no equal treatment. I can exchange a lot

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Good company

Cleaner (part-time) (Current Employee) - Durham - 21 November 2022

I don’t have a problem with the company it’s where I was working, basically saying I was not doing my job properly which is a lie myself and my work colleague were not happy about this

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Productive and fun workplce

Bid Writer (Current Employee) - Leeds, West Yorkshire - 18 November 2022

I am currently completing a bid management course, from graduate level all-inclusive by NIC. The management are great, very approachable and there's always someone in the office to speak to.

Pros

Training and Education program

Cons

None

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Not a nice place to work

Cleaning Operative (Former Employee) - Oldham - 16 November 2022

The mangemt is poor ther isn’t any cleaning stuff . the machine s break down all the time the staff are over worked iv had 5 mangers come and go if something breaks down you have to try h th o fix it your self and if you can’t you fall behind in your job

Pros

It’s a job

Cons

You get over worked equipment unsatisfactory

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good place to work

Site Supervisor (Current Employee) - Ossett, West Yorkshire - 11 November 2022

i ave work for nic for nearly five years.i was made site supervisor a year ago i love the site i am on i get on well with everybody and ave a laugh with the factory lads.

Pros

i like the site i work on

Cons

none

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Good Employer

Operations Manager (Current Employee) - Field - 10 November 2022

NIC work with a number of different clients providing cleaning services to their sites and other services. There is plenty of opportunity for colleagues to progress if this wish to or to just just their job well. There is likely to be overtime available if you have a flexible approach to this.

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Wouldn’t recommend

Cleaner (Former Employee) - Stanstead Abbotts, Hertfordshire - 8 November 2022

Was paid less than the job was advertised and quit after fighting to be paid for the work I’d completed - the work environment was awful and when I reported this to my boss nothing was done about it - was ill informed about what I was required to do , wasn’t told how to sign in until 2 months in , equipment was rarely available and if it was it was unreliable - Worked with them for nearly 5 months and they never bothered giving me a uniform

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Excellent career progression

Operations manager (Current Employee) - UK - 8 November 2022

NIC is a fantastic place to work, with a family atmosphere throughout the business. People are central to everything NIC do and they offer excellent career development.

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Family owned business & enjoying it a great deal

National Operations Director (Current Employee) - Nationwide - 8 November 2022

Now celebrating five years at NIC & have seen my career with the business progress very well. I like the way that the business is run & enjoy the culture & colleagues. It's an ambitious company that rewards talented people who work hard.

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