NIC Services Group Employee Reviews
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Insights into NIC Services Group
Areas for improvement
- Sense of belonging
- Trust in colleagues
- Support from manager
Stressful and fast paced. Still owe me half my wages since I left the position. Horrible management.
Cleaning Operative (part time) (Former Employee) - Catcliffe - 10 January 2022
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The most useful review selected by IndeedNever get paid properly. Have to rush around because you have a certain amount of time to do your job even if it takes longer than you're given. If you don't finish in time you have to complete it in your own time. Other people do the same job with more people and more hours, but your expected to clean a whole store in 3 hours.
Pros
None
Cons
Not enough hours or pay. Constantly being owed money. Refusing to pay what they owe. Awful company.
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Productive work with fun.
Cleaner (Former Employee) - Norwich & Wymondham - 8 January 2022
Best Management to work with and a Great opportunity & enthusiasm.Everyday was rising with great day time to do the work more & more simply along with the helping hands of managers and our team partners.
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Difficult to deal with
Cleaning Operative (Current Employee) - Kent - 6 January 2022
The main problem i have encountered with nic is with basic pay and holiday pay/holiday entitlement quite often i have been underpaid my basic wage over the years or haven't been paid enough holiday pay or recieved my full holiday entitlement if you speak to your area manager your told to email colleague support who i have found to be rather rude as the majority of the time they just close your request with out any explanation whatsoever if you are lucky enough to get a response from them your told to contact your area manager who in turn tells you to contact colleague support and thats how it goes on and nothing ever gets resolved and you never get what your owed i honestly believe they do this so in the end you just give up tesco to be fair is not a bad place to work its just nic themselves that are the issue i would definitely recommend to avoid working for this company.
Pros
Pleasent working environment
Cons
Very hard to deal with
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Shocking
Cleaner (part-time) (Former Employee) - Kessingland, Suffolk - 5 January 2022
Absolutely shocking company. Refuses to pay overtime and don't pay holiday hrs. They don't provide with correct equipment and expect you to pay out of wages. Ovoid at all costs.
Pros
None
Cons
Absolutely everything
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Terrible company. Minimum wage and made to work 6 days a week.
Cleaner within Tesco (Former Employee) - Burnage - 31 December 2021
Do. Not. Work. For. This. Company. There's better paying cleaning positions out there, unless of course you enjoy working for uncaring, masochistic and incapable management.
Pros
None
Cons
Not able to have a life outside of work.
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Terrible company to work for no joke, the worst I’ve ever worked for !!
Manager (Former Employee) - Scotland - 24 December 2021
No training given just flung in, they don’t care about there workers just as long as the work gets done, they cancel holidays last minute if there’s staffing problems. There is always problems with your wages I wouldn’t advise anyone to work for them at all
Pros
None
Cons
Missing pay, terrible management
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Avoid at all costs
Cleaner (Former Employee) - Scarborough - 22 November 2021
Can’t keep staff, management useless in fact they go through staff like it’s going out of fashion, wage often gets messed up then told to wait till following pay day to get your wage your owed, expected to clean up after Morrisons staff as they work like pigs ( in fact pigs are cleaner ) often left on own to clean the full store in 4 hours as staff don’t show up, tell manager no staff to be told to get it all done or lose your job, it’s written in your contract that they can change your hours and days you work but they do it with 5 mins notice and expect you to drop everything
Pros
None
Cons
Managers useless, cut hours with no notice, don’t pay properly
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Poor decision making by upper management
Cleaning Supervisor (Former Employee) - North East - 13 November 2021
There are some great people to work with, but some altogether terrible ones too. Poor wage in comparison to other companies. Lack of support at ground level. Far too much pressure put on lower management and supervisors.
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Work Place= good! Management= garbage
Cleaning Operative (part time) (Current Employee) - Fife - 10 November 2021
Working environment is good, everything required to do the job is available, but the management (onsite hygiene manager) is incompetent, rude and generally unable to do job!
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Best job Iv had absolutely lived it
Area supervisor Area Cleaning Manager (Former Employee) - Reading and Swindon - 5 November 2021
I was a area supervisor over seeing 31 Tesco express and metro stores loved itLoads of support from my area managerI was on good pay Paid on time dealing with the office very goodWould still be there had the Tesco contract hadn’t come to an end
Pros
Good support
Cons
Could be long hours
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Jobs at NIC Services Group
Poor company. God knows if I will be paid.
Cleaner (Former Employee) - Hapton, Lancashire - 28 October 2021
Need to let people know when they are going to be paidgive them access to the portal straightaway. I gave the job up after being ill. Will I get paid
Pros
None
Cons
They say they are a franchise and lie too much to you.
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Bad
Cleaning Manager (Current Employee) - Oldbury - 23 October 2021
Don't work with nic really bad company and HR department don't know who is leaving or who is currently working for them you are nothing but a payroll number
Pros
No pros
Cons
HR department
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Disgusting
Cleaner (Former Employee) - Manchester, Greater Manchester - 13 October 2021
24/7 no pay rise no bonus no care of duty to employees and lie about everything they work you to the bone and no holidays can be taken unless you cover your own job. Promise to carry over your holidays during lock down and then take holidays off you for the next year
Pros
Nothing
Cons
Operation Director a Bully
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Its good. Very nice and good staff.
Cleaner (part-time) (Former Employee) - United Kingdom - 10 October 2021
It has good security and very easy to work around. The job is very good and I recommend it to others. The staff is kind and helpful and the manger is good.
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Not a nice firm
Cleaning Manager (Former Employee) - Various - 3 October 2021
Area management don't support managers on site, believe rumours of manipulative staff, and constructively dismiss without full facts...Clients good to work with and support you more than nic. No ppe, poorly maintained equipment on most sites due to near non existant training other than stupid videos on a small not fit for purpose smart phoneAudit obsessed I had 98% green audits and still I was treated like rubbish
Pros
Non
Cons
Too many to list
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Im sited at a great store
Cleaning Operative (Current Employee) - Blackburn - 30 September 2021
I'm lucky to be in a great store with friendly staff. The job is constantly working so no hanging around for things to do. It's just unfortunate that cleaners are on minimum wages.
Pros
Always busy
Cons
Wage is basic pay for the job
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Poor management
Cleaner (Former Employee) - Crewe, Cheshire - 20 September 2021
Poor management. You can wait 6 months or more for cleaning equipment. How they expect you to clean with no equipment is beyond me. Holiday requests are continually rejected.
Pros
None
Cons
Lack of cleaning equipment, poor management
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Service and commercial
In Store Cleaning Manager (Current Employee) - Coventry - 15 September 2021
It is such a well structured company and the only problem I saw is operation management is very poor but I don't blame them because it must be a direct engement option from top management and this emerging with beuracrasy as well.
Pros
Nothing seemed free you get everything as you work for it.
Cons
More long hours uncompansiated fir
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Not bad
Mobile cleaner (Former Employee) - Cardiff, Cardiff - 11 September 2021
I worked for 3 years with this company not the best but not the worse, had problem with pay but it was sorted my manager and supervisor were all good, only major problem I found that there was no communication and took forever to get any informn especially around covid
Pros
None
Cons
No communication
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Terrible to work for
Stress all the time no manager to come down to help work critisize at Morrinsons you are look down at by managers and staff steer clear no job satisfaction at all glad to have left
Pros
Bone
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Great if you live close to the store
Cleaning Manager (Former Employee) - Cambridge - 17 August 2021
Great company to work for , but you need to live close to the store to make the work pay … you will need to take a second job to have a decent standard of living ….
Pros
Early finishes
Cons
Cost of travel, working 6 days a week, average pay for the job, need to take a second job to have a decent standard of living
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Questions about NIC Services Group
- What is it like to work here and can you progress with this company11 people answered
- How are the working hours at NIC Services Group?10 people answered
- What questions did they ask during your interview at NIC Services Group?10 people answered
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- Does NIC Services Group allow for flexible working hours? Or are the hours set?6 people answered
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