NIC Services Group Employee Reviews for Area Manager

I have decades of management experience. The managers I worked with at NIC were exceptionally competent with a great attitude.However, even they cannot overcome the overall culture within this very large company, which has lost its way. Many things worked well but they are a very inconsistent company and tend to shoot themselves in the foot with foolish, easily rectifiable errors in their processes. I enjoyed myself but they are also a very frustrating company to deal with.My overall verdict - infinitely better than the other large cleaning companies I’ve worked for, (but the bar is set very low).

Pros

Fantastic attitude from my bosses

Cons

Some stupid, unnecessary mistakes were made. Regularly.

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Not a fun company to work for

Area Manager (Former Employee) - Cheshire - 21 July 2023

They will have you out for 4 in the morning to be at a site In Flintshire for 6 then your not getting home till 6 plus when you do get home there's more work to be done on your laptop it's mayhem and to top it off your cleaners can walk away earning more money than you and your the manager if you love working really hard for very little pay then NIC is for you but I would advise to stay away it's not what it seems and for 25k kiss my a##

Pros

None

Cons

The hole job it's self

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Insights into NIC Services Group

Based on 364 survey responses

Areas for improvement

Sense of belonging
Trust in colleagues
Support from manager

Productive

Area Manager (Current Employee) - Wrexham - 9 April 2023

NIC has been a great company to work for, they do care very much regarding staffing, and I have been fortunate to have excellent management team. Sorry leave, maybe go back in the future.

Pros

Always have a place of contact, if needed. This is a huge bonus

Cons

Hours for budgets are difficult, however I know it’s the need of the business

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No Job is guaranteed.

Area Manager (Former Employee) - Liverpool, Merseyside - 13 February 2023

Needs a dedicated recruitment team.Client is too needy. Their staff don't follow their own rules.They expect a champagne service but are only willing to pay a lemonade price.

Pros

Consumables never on time

Cons

Stressed long hours

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Long hours,no time to self

Area Manager (Former Employee) - Leeds, West Yorkshire - 26 January 2023

Worked for nic,not a very helpful company to work for,Not worried about your wellbeing, Only the client Pay rasied one month, then took away the next,

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Bad Management need to learn some manners

Area Manager (Former Employee) - Cornwall - 23 October 2022

Just be careful before you join the company they will lie and promise you the world. I’m very surprised that the Management can talk to their staff in that manner. There is no communication what so ever. You been told that you will manage your team and cover as an area manager. But all you do is cleaning because they have no staff due to the way they get treated. Think twice….

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Unprofessional Workplace; useless upper management

Area Manager (Former Employee) - Gloucester, Gloucestershire - 7 February 2022

- interview in a coffee shop; offered job on spot- no support from regional manager- expected to cover multiple stores 7 days a week with no room in budget to have cover cleaners- effectively working 7 days a week on call all day.- would stay very far away from company. Any positionIt is only a ‘tough industry’ due to poor upper management if managed correctly would be a lot easier for employees and would improve quality of service for the clients.

Pros

No pros only cons

Cons

no training, no support, list goes on

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Official response from NIC Services Group

13 July 2022

Hello, Hope you are well. We do apologize you’ve had this experience. We would really like more information so we can try to make these experiences better in the future and investigate this further.Please can you send us an email with all the details at kleckenby@nicgroup.co.uk and we will do our best to get to the bottom of this matter. Alternatively, you can call 0113 231 0210 and request to speak to Kieran. All the best, NIC Services Group LTD

On paper this is an ideal job with no two days the same travelling between sites In reality it can be very long hrs with little or no support

Area Manager (Former Employee) - Wales - 29 January 2022

7 day working No or little support No or very little training Work life balance is poor Plus side company vehicleAttractive bonus if all kpi’s are met

Pros

Company vehicle Annual bonus

Cons

7 day working On call 7 days a week

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Area manager

Area Manager (Former Employee) - North West - 8 December 2021

When I worked for NIC they were great I can't say anything bad about them at all. I went through a personal crisis and they were very supportive towards me during a difficult time in my life

Pros

Supportive

Cons

None

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Loved it

Area Manager (Former Employee) - Manchester - 14 May 2021

Loved working at NIC, started as a cleaner and worked my way upto area manager in and around Manchester. Done so many roles within NIC. I would also say I would go back in a heartbeat.

Pros

Great atmosphere

Cons

Long hours

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Productive and fun

Area Manager (Current Employee) - Swansea - 24 April 2021

The Coop team is an amazing team to work with. Got the best management team and supportive. I have been in the retail industry for 12 years and did work on several contracts with different contractors I can happily say this is my first time enjoying it with fewer worries and more time to spend with my family.

Pros

Supporting system

Cons

Wages

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Not for the faint hearted

Area Manager (Former Employee) - Nationwide - 1 February 2021

Yea this industry is fast paced and can be tough. I felt that while I was supported personally the job is just to difficult to complete anywhere near to you contracted hours so while you think the salary is good it’s actually no reflection on the true amount of hours put in. You cannot complete your work in 49 hours per week maybe 60 Don’t get me wrong I worked with some amazing people and they works so hard to achieve but only seem to get negative feedback.

Pros

Colleagues

Cons

Long long hours expected, targets last minute needs to be done in 24 hours when you have no staff to do this

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Stay clear

Area Manager (Former Employee) - Chester - 23 September 2020

I worked here as an area manager for Chester area but unfortunately had to resign due to the region manager and my own supervisor who I hired were specifically talking about sacking me while I was away on leave and letting supervisor take my position but it back fired on the regionall manager

Pros

Cleaning team I had until supervisor who took over my job destroyed it

Cons

They don't care about your health at all

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Avoid

Area Manager (Former Employee) - Wales - 17 March 2020

shocking how people are being treated ! regional management are unprofessional I've seen first hand the lengths they will go if they take a dislike to you, how they ever win contracts I will never know !

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Official response from NIC Services Group

6 April 2020

We are disappointed to hear your views, we would be delighted to discuss them with you, please feel free to call us.

Regret working for NIC

Area manager (Former Employee) - Devoran, Cornwall - 31 December 2019

Long hours, under paid, stressful effected my mental health due to being tired long hours and and traveling long distances management was uncaring and not supportive what so ever.

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Stay Well Clear

Area Manager (Former Employee) - Slough - 7 May 2019

Stay well clear as the title states. Management have no background in the industry. Man management is an alien concept. no structure, no support, no training, no equipment, no help, no face to face with regional 'support' This company employs people who turn up to interview, jobs yours. People with no training or background in cooking left running units alone. Wages are a joke, never right, or on time, management care little to none. exspense's never paid/ always late/ never right. Whilst employed by this company i actually defaulted on my privately rented flat due to wages/exspenses not being paid-management still did not care. Left after 8 months as no choice- 3 months later im still awaiting final payments. Even after 8 months, i was still waiting for a work email to be set up, a work phone, and a work laptop- i received none. Expected to do my job with 0 resources. STAY WELL CLEAR

Pros

Absolutely None

Cons

Every Aspect Of The Entire Company

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Very Productive and A Great Team

Area Manager (Former Employee) - Leeds, West Yorkshire - 23 October 2018

I was only with NIC a short 4 Months as a area manager, But by far the only reason I left was for a personal reason and nothing to do with the business they where brilliant, Very supportive manager, Clear Goals, Supportive Admin Team, Expenses Paid, morals are in the right place and they care about there people want them to achieve unlike other companies out there, Can’t recommend the. Enough

Pros

Positive Staff, Salery, Expenses, Work life Balance, Support

Cons

None

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One of The Best Organisations I have ever Worked for. A Place I would not hesitate to go back to.

Area Manager (Former Employee) - London, Greater London - 17 August 2017

Just about One of The Best Organisations to Work for. NIC Services Group is a Place every ambitious Person Cherishes to be Part of. I would give my All to be part of this Group. One in a Million. I would definetely Reccomend NIC Services Group anytime of the day...