Psychological Wellbeing Practitioner in Suffolk
Low Morale, Chaotic Management Approach, Lack of SupportThe PWP role generally is one that experiences high staff turnover - I knew this before I joined the Wellbeing Service but the reality was so much worse. Management was a shambles - offers of additional training were promised but then never materialised, meetings were had to discuss 'areas of improvement' where suggestions were made but never spoken of again and there was very little support or guidance when dealing with suicidal/risky clients. As a new starter I had a particularly risky client and insufficient experience to deal with the situation without support - despite multiple attempts I was unable to find anyone to help. This situation, unfortunately, was not a 'one-off'. It is stressful for the practitioner and is putting patients at risk. The workforce is increasingly inexperienced, with the most experienced PWP's leaving quicker than they can recruit/train new starters. Morale was low across the board. Whereas, I have nothing but praise for the NHS more widely, the chaos of Norfolk & Suffolk Foundation Trust (which has been failing for a very long time, with no obvious improvement) is only going to get worse. Wildly inexperienced people are recruited into management roles out of desperation - if this was a private company they would have been shut down years ago!The only saving graces were the other PWPs who are wonderful people (who deeply care about their patients but are working in a VERY broken system) and the patients/clients (who wait too long for much-needed support).