Norfolk & Suffolk Foundation Trust Careers and Employment

I did enjoy working for CAMHS at NSFT, however I found myself overworked and underappreciated - working at the age of 16 surrounded by co-workers in their mid-twenties I was seen as the baby of the group and my significance overlooked. My workload was overbearing and my own mental health ignored to a breaking point. I left after presenting at a conference and disappearing from work and no heed taken by my colleagues, supervisor or area manager.

Clinical Support Worker in Suffolk

on 6 September 2022

Avoid.

Would give 0 stars if I could. Most toxic work environment I’ve ever experienced. Management are unsupportive/incompetent and will make it clear if you are not in with the ‘clique’. Most staff are inexperienced and get dragged into the toxic culture. Team work is unheard of, everyone is out for themselves. Patients basic needs are disregarded and ignored. So if you think this job will be rewarding and somewhere you can make a difference… think again. It will be made clear that you are easily replaceable and the work you do won’t be appreciated. I would sincerely advise anyone thinking of working for this trust to avoid at all costs.There is a reason they are branded the worst mental health trust in the country and rated INADEQUATE by the CQC. An absolute embarrassment to NHS/Mental health services.

Psychological Wellbeing Practitioner in Suffolk

on 29 March 2022

Low Morale, Chaotic Management Approach, Lack of Support

The PWP role generally is one that experiences high staff turnover - I knew this before I joined the Wellbeing Service but the reality was so much worse. Management was a shambles - offers of additional training were promised but then never materialised, meetings were had to discuss 'areas of improvement' where suggestions were made but never spoken of again and there was very little support or guidance when dealing with suicidal/risky clients. As a new starter I had a particularly risky client and insufficient experience to deal with the situation without support - despite multiple attempts I was unable to find anyone to help. This situation, unfortunately, was not a 'one-off'. It is stressful for the practitioner and is putting patients at risk. The workforce is increasingly inexperienced, with the most experienced PWP's leaving quicker than they can recruit/train new starters. Morale was low across the board. Whereas, I have nothing but praise for the NHS more widely, the chaos of Norfolk & Suffolk Foundation Trust (which has been failing for a very long time, with no obvious improvement) is only going to get worse. Wildly inexperienced people are recruited into management roles out of desperation - if this was a private company they would have been shut down years ago!The only saving graces were the other PWPs who are wonderful people (who deeply care about their patients but are working in a VERY broken system) and the patients/clients (who wait too long for much-needed support).

Temporary contract in Norfolk

on 10 March 2020

If your face fits

The experience I have had was extremely disappointing I had a very poor induction and was told if the fire alarm goes off head for the nearest exit wasn't told where to meet. The atmosphere you could cut with a knife and not very welcoming either so if your face fits you'll be fine also no training was given. explanation of what to do you not allowed to use your own initiative

Telehonist/receptionist/Out of Hours Administrator in Norwich

on 12 November 2019

Job Satisfaction

1. Excellent Team Spirit. 2. Job Satisfaction. 3. Variety 4. Management varies. Some good, some not so good! 5. Helping people. 6. Shift work. 7. Location

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