Norfolk County Council Employee Reviews
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Worked for NCC for 2 years now and haven’t been able to advance to a different role. Pay has increased slightly but not by much. General working environment was good, however since COVID-19, the communication has been very sub-standard and a lot of blame is passed onto others. Work/life balance is very good having public holidays and a normal working week of 37 hours + Flex time which has been very nice when needing a day off here and there. A good place to work, but be aware of lack of progression unless someone moves on!
Good hours, flex time, job-safe work environment
Lack of progression
Norfolk is a beautiful county to work in. The lovely countryside helps with alleviating the pressures that come with the profession. Their Programme for Newly Qualified Social Workers is excellent; easing the anxiety one experiences as newly qualified. The teams I worked in, were both friendly and supportive. I would definitely recommend Norfolk County Council as ‘the place to be’ for Social workers considering working there.
Effective team work between community workers, managers and office staff. All are thoroughly knowledgeable regarding issues that arise in the community. Communication between all parties is at the highest level and all staff feel supported.
I enjoyed the experience of working with respectable people. The training on the job was good and I learnt new skills in the financial sector. The management was fair and the workplace culture was collaborative. The difficult part of the job was the uncertainty surrounding job security. The fun part of the job was its flexibility in terms of working hours and of course the social club provided
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Awful team culture, treated like a machine, unmanageable workload and lack of emotional support in an emotionally demanding role.
I learnt about dysfunctional teams, unhappy workforce and indifferent management style. Tick box approach to induction, lack of community resources meant that meaningful work with clients was unobtainable.
I have really enjoyed my time at NCC however I am wanting to go back on the tools and the only way is through the private sector, the rates of pay in the private sector are much better and with a new arrival I am looking to progress my career outside of the council I'm very flexible with my working hours and can be relied on to help deliver the work.
Good workplace and a huge building to work on. Good for health using the stairs. It's an achievement for me by accomplishing the required task that I was ask to do. To be able to finish the project to become paperless and also being able to help in creating a space for more desking. The workplace is such goood and friendly place to work and so much to learn if you really want to go further.
NCC is a hardworking environment, dealing with difficult situations on a daily basis. The management are supportative and approachable.
Work starts at 8.45 and finishes at 5.30. There is no typical day, each day brings different challenges. From staff sickness, managing the duty desk, attending meetings, supporting staff and advising on difficult situations. Supporting physically disabled and older people living in the community is challenging, but also very rewarding. I have learned how to be flexible and to listen to what is being said to me, by clients, staff and support services. As a PCOT I work primarily with the OT's in the team, but also support the social workers and assistant practitioners. NCC is dynamic and change takes place at increasingly fast speeds, adaptability is essential and communication within the team is a must to ensure that the citizens of Norfolk are supported. All the staff are hard working and due to the lack of human resources are expected to be generic in their approach. The hardest part of the work I currently do is sourcing packages of care to support people to remain in their own homes safely. I enjoy supervising staff and acting as a source of information and advice. I also enjoy working with people in their own homes (normally around their moving and handling needs and equipment provision).