Managers can't be bothered to sort things out. Pass responsibility down to control. Favourite staff prioritised. Poor communication. Little support for staff. Will call at inconvenient times to go in to work.

Pros

Above average wage

Cons

Managers

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Plenty of opportunity for development if you want to put the work in...

Manager (Current Employee) - Norwich, Norfolk - 9 June 2022

Worked here for a while now and found the people and culture to be a breath of fresh air compared to the companies I have worked in previously. A clear focus now there has been a change in senior management with a clear moral business code.

Pros

People, location, culture. ethics

Cons

Salary, who doesn't want more?

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Insights into NORSE GROUP

Based on 64 survey responses

Areas for improvement

Support from manager
Sense of belonging
Trust in colleagues

Don't work here

Refuse driver/collector (Former Employee) - Derbyshire - 22 May 2022

Bad company don't care about you and always won't more out off you and push you to the limit mangers font care about you never can get holiday always say to much drivers are off stay away

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Oversized, Outdated, Not great to work for

Systems Support Technician (Former Employee) - Norwich, Norfolk - 15 May 2022

Not a great place to work overall. Limited onsite parking, outdated technology that hinders homeworking, poor training and a tiny office that's too small to handle the existing workforce. Really don't recommend this company if you have a learning disability.

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Management have no idea what is happening on the ground.

General Assistant (Part-time) (Current Employee) - Norwich - 8 May 2022

This company doesn’t care about its staff at all, management is outdated and old fashioned . Norse used to be a great company to work for but it’s gradually outgrown itself and management have lost touch with what’s really happening. Pay difference between cooks and catering staff is minimal ,overtime is never paid but always expected, cooks get paid a lot less than chefs but do the same job. The teams work well when the staff turn up but most are under appreciated and stressed out. The attitude is as long as the jobs getting done everything is fine.

Pros

None

Cons

Bad management

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Team work

Transport Manager. (Former Employee) - Devon - 4 May 2022

Good environment.team working relaxed and flexible. Deadline s reasonableOpportunity to develop experience and knowledge joint working Community basis to give back

Pros

Flexibility

Cons

Pay

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Terrible company

Cleaner (Former Employee) - Devon - 29 April 2022

Please DO NOT work for them they keep all your hard earned money for themselves and you will get pittance, they rip all their employees off, they don't care about their employees, management is poor, total shambles

Pros

Nothing

Cons

Everything

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Scam you out of money

Cleaner (Former Employee) - Devon - 29 April 2022

DO NOT WORK FOR THIS COMPANY!!!Unless you want to work for nothing or next to nothing, you never get paid what you earn, you get treated really badly, management is really poorDO NOT RECOMMEND AT ALL

Pros

None

Cons

Everything

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Was ok

Cleaner (part-time) (Former Employee) - Norfolk - 13 April 2022

Was ok if had enough staff if short was really hard doing 5 people’s work with only 2 of you management was useless was just expected to still have 100% standard regardless of only having 2 staff

Pros

None

Cons

Short staffed rubbish management

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Very happy with my time at Norse

Manager (Current Employee) - Norwich, Norfolk - 12 April 2022

Been here a few years, great company, great colleagues. Company is fast paced and challenging, but that’s how I like it. Continuous business growth, new challenges everyday, it’s a pleasure to be involved in a busy working environment with job security in such uncertain times.

Pros

Flexible

Cons

None

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Jobs at NORSE GROUP

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Easy work

School Cleaner (Former Employee) - Exmouth, Devon - 8 April 2022

I worked 2 hours a day after college cleaning classrooms. The work was easy to complete within the 2 hour timeframe although depending on what rooms you get the difficulty may change due to needing different equipment and how long it takes to use it. Overall was a good first job I’ve had no negative experiences with it.

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People are considered as disposable and easily resources

HR (Former Employee) - Norwich, Norfolk - 26 March 2022

The general approach is that people are easily replaceable and therefore there is a lack of training and development available to support individuals.

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ok work place

five years school mini bus (Former Employee) - Medway - 23 March 2022

poor management !! all ways changing if you are a driver as your job you have to have a dbs enhance check, but if you come in as a ground worker and you are asked to cover a sen mini bus driver there are no checks

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Supportive Senior Management

Group Health and Safety Manager (Former Employee) - Norwich, Norfolk - 22 March 2022

A change in Senior Management is driving this company forward. A great organisation to work for with fresh new ambitions. Many roles to choose from across the UK. Apprenticeships also encouraged

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Exciting and fast paced

Manager (Current Employee) - Norfolk - 21 March 2022

I enjoy this role. Exciting and every day is different. Working as part of a Team and getting the support I need. Lots of training provided. A good chance of promotion within the company.

Pros

Team work

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It was fine

Team Leader (Former Employee) - Norfolk - 20 March 2022

Could of been worse management can be quiet and unresponsive Pay was alrightPlans need to be more thought outMileage for some jobsJob descriptions can be deceptive

Pros

Pay

Cons

Management at times

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This is a company thats focused totally on gain with no consideration for its employees

Catering Assistant (Current Employee) - Norfolk - 7 March 2022

They give you a job role but are constantly piling extra things onto you . You’re made to feel like you have to take on extra responsibility,if you work hard they give you even more work,they push and push until you break. No thankyous,no breaks ,the pay is ridiculously low considering what you’re expected to do,they are so short staffed it’s ridiculous,all the general workers are doing 3 peoples work while the managers do very little and most of them can’t do their jobs efficiently ,the organisational skills of management in this company are nil. The managers actually act like they’re doing you a favour letting you work there ,the attitude is deplorable.If your face fits or you’re someone’s mate you’re alright if not you’ll be taken full advantage of .

Pros

None

Cons

Low pay, no staff

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Not a great company to be employed by.Management is shocking. Avoid….

Security Officer (Former Employee) - Medway, Kent - 28 February 2022

I worked as a security officer at Medway Norse i wouldn’t recommend this company at all.They tried to force me to work other sites as well as night shifts,mobile response security. I applied and had a interview to work as a security officer across three household waste recycle centres and that’s the job I was given so why would i be forced to do other sites/shifts that wasn’t in my job description?Majority of the time you wouldn’t get a break because there wasn’t a mobile response officer available to cover you while you had a break.The company is badly run and for that reason staff don’t tend to last long.The security huts would be dirty so I found myself constantly cleaning up after other staff.I was working at Medway Norse for well over a year and never received a formal contract and when staff asked for their contract we were told HR are dealing with them.Booking holidays you’d find yourself constantly chasing management to find out if it’s been approved!The salary across Medway Norse is terrible.Pros you got a uniform and boots.Cons you will work a lot of weekends,You probably won’t get a break.No backup from management.Best thing I did leaving this horrendous company.

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Fun to work for, very busy

Catering Assistant (Current Employee) - Norwich, Norfolk - 28 February 2022

I’ve worked for Norse for 5 years, I’d say they’re a pretty good company to work for. The bits I like- only working in term time (it’s in a school) and the fact that we’re always busy

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Alienating and Soul Breaking

Cleaner (part-time) (Former Employee) - Kentisbury, Devon - 26 February 2022

- no communication with company- was not told multiple times my manager had changed - no company support - terrible pay - broken equipment - lost money due to running out of sick days and having seizures from my epilepsy - no regard for employee welfare - constant changing of employees

Cons

Bad pay

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Poor management no Incentives we are in the top 5 of most dangerous jobs and don’t get paid enough for what we do

HGV Driver/Loader (Current Employee) - Woodbridge - 24 February 2022

If you work hard they put more on you and don’t thinking any better of you. if you don’t work hard they won’t do anything about it the management needs to grow some balls

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