NORTH YORKSHIRE COUNCIL Employee Reviews

Have worked there for nearly a year. The staff there don't talk to you unless they are complianing about something or asking you to do work that is not part of your contract. Don't tell you what's going on or inform you of event's or meetings. Ask you to repair thing's without anything but basic tools or item's. Overall a toxic place to work.

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Sense of achievement on a daily basis

Head of Operations (Former Employee) - Northallerton, North Yorkshire - 17 September 2023

What is the best part of working at the company?Everybody respects each other and the workplace is exceptional What is the most stressful part about working at the company?Payable sickness benefits, some colleagues use the system What is the work environment and culture like at the company?Brilliant, and the support network is very credible and in touch with the society of today What is a typical day like for you at the company?Mostly firefighting due to the role, but extremely enjoyable

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Insights into NORTH YORKSHIRE COUNCIL

Based on 83 survey responses

What people like

Clear sense of purpose
Inclusive work environment
Time and location flexibility

Good

Cleaner (part-time) (Former Employee) - Middlesbrough - 13 September 2023

What is the best part of working at the company?Having a contact, fair pay, nice staff/managerWhat is the most stressful part about working at the company?Not been able to have annual leave during term time.What is the work environment and culture like at the company?Not bad this environment was ok compared to others friendly enough staff.What is a typical day like for you at the company?Generally had set areas to clean and left to get on with it always finished within the time so didn’t feel over worked.

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Good place to work for

Administrator (Current Employee) - North Yorkshire - 27 July 2023

Good place to work swages aren’t too bad, staff are friendly, can be flexible and line managers are approachable. Company gives benefits which are a bonus. Typical day is taking phone calls and dealing with customers. Down side is processes that are In place are out dates

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Official response from NORTH YORKSHIRE COUNCIL

2 August 2023

Thank you for taking the time to leave your review. We're really pleased you are experiencing the great benefits we offer for working for us. We are always looking to improve our service so if you have any ideas on how to do this email our Bright Ideas email address. Once again thank you for your great review.

Stressful job

Business Support Officer (Former Employee) - County Hall, Northallerton - 15 July 2023

Good pay and working hours but under pressure to learn all aspects of the job very quickly. Some members of staff impatient giving me a lack of confidence.

Pros

Pay good and comfortable office.

Cons

Pressurised and souless environment.

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Official response from NORTH YORKSHIRE COUNCIL

2 August 2023

Thank you for taking the time to write your review, we would like to explore your comments in more depth if you could email us at resourcingsolutions@northyorks.gov.uk where your email will be dealt in the strictest of confidence.

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Ok overall but not the best

Plumber (Former Employee) - Selby, North Yorkshire - 28 June 2023

Ok there is a degree of racial target that was experienced But ok as employerNo much career progression and no initiative to introduce that either Nothing in place to motivate you to improve

Pros

Nothing

Cons

Nothing

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Official response from NORTH YORKSHIRE COUNCIL

2 August 2023

Thank you for leaving your review. We would like to explore your comments in more detail if you could email us at resourcingsolutions@northyorks.gov.uk your email will be dealt in the strictest of confidence.

Rewarding and rewarded

Commissioning and Contacting Officer (Current Employee) - Northallerton, North Yorkshire - 27 June 2023

I genuinely love working for North Yorkshire Council. Every day is different but I feel like I am making a genuine impact on the lives of children and young people without North Yorkshire. I feel valued, listed to, respected, treated with professionalism and equality. I have a manger and team who are supportive and kind, we are one team in one Council all working towards the same goal shaping a brighter future for our Council and its residents. Everyone I have worked with has been professional and respectful. Sometimes all you need to keep motivated is a thank you and everyone is so grateful if the work you put in.

Pros

Really supportive team and structure

Cons

Always having to deliver more for less or with less resource

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Official response from NORTH YORKSHIRE COUNCIL

2 August 2023

Thank you for leaving such a great review. We are really pleased that you are experiencing the values the council promote, have a great working relationship with your Manager and colleagues. Resources are a challenge nationally and we have to try to work within these, however, you are fully aware the work you do is making a genuine impact in the lives of children and young people. We're very grateful and cannot thank employees like yourself for your work and commitment to your service.

Ok job

Care and Support Worker extra care (Former Employee) - Northallerton, North Yorkshire - 16 May 2023

This job was ok I liked the clients. I left because some of the staff members were horrible, managers were ok and tried but night staff were bullies some morning handovers were awful with Night workers screaming at the day staff. I had panic attacks at the thought of the handovers with certain staff members. Apparently this has gone on for years. I found another job and left.

Pros

Extra shifts

Cons

Night staff workers

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Official response from NORTH YORKSHIRE COUNCIL

7 August 2023

Thank you for your review, We are pleased you enjoyed working with the clients you supported however we’re sorry to hear about your negative experience. Please do contact the Make Care Matter team at makecarematter@northyorks.gov.uk where we can look into this further.

Supportive

Recruitment Coordinator (Current Employee) - Northallerton, North Yorkshire - 14 May 2023

Really supportive management from the line manager and the council has some really great perks too, Lots to learn when you first start but overall good job.

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Official response from NORTH YORKSHIRE COUNCIL

14 June 2023

Thank you for your review and pleased you are enjoying the benefits the council offer and experience the support from your Line Manager

Team worker and making every matter count

Care Support Worker (Current Employee) - Northallerton/Leyburn - 10 May 2023

I find my job rewarding as no two days are the same, give people a little help and encouragement goes a long way to see them achieve there goals to staying independent for long with just a little help and that to me is so rewarding

Pros

Courses and extra qualifications

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Official response from NORTH YORKSHIRE COUNCIL

14 June 2023

Thanks so much for leaving such a great review, I'm glad to hear you are enjoying the role and the reward on helping people.

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Lovely environment

Restorative practice Youth apprentice (Former Employee) - Harrogate - 3 May 2023

This was by far one of the best jobs I ever did, met some really lovely people and had such a great time helping the young people of North Yorkshire, if you ever want a experience this is definitely the job for you

Pros

Good hours, lovely working environment, decent pay, lovely managers

Cons

Can be really hard mentally, can be really draining

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Official response from NORTH YORKSHIRE COUNCIL

14 June 2023

Thanks very much for a really positive review! Great to hear that you have such a good experience of your role and the people you met during your time. If you would like to share your experience in more detail so we can support our employees with the aspects of the role you found mentally hard we would really appreciate this. Please email Resourcingsolutions@northyorks.gov.uk and we'll get back to you.

Hard stressful work

Team Leader (Former Employee) - North Yorkshire - 27 April 2023

You’re just a number, far too many managers doing nothing apart from sit in meetings creating paperwork for the workers and team leaders. Managers who never reward you for your good work but jump on you if you or a team member make a mistake. Expected to do additional hours if workers don’t turn up. The work life balance is terrible if you complain your told is part of the job. Shut up and put up attitude!

Pros

Not a lot

Cons

Heavy workload awful higher management

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Official response from NORTH YORKSHIRE COUNCIL

3 May 2023

Thank you for leaving your review. We would like to discuss your comments further if you could email resourcingsolutions@northyorks.gov.uk where your email will be dealt with in the strictest of comments.

Changes ahead

Marketing and Customer Communications Officer (Current Employee) - Northallerton - 28 March 2023

It's been incredibly busy over the last 12 months as we had towards a unitary council. However, this means more opportunity, more support, more resource and the chance to work in new areas.

Pros

Flexi time, flexible working hours

Cons

Lots to do, little resource.

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Official response from NORTH YORKSHIRE COUNCIL

29 March 2023

Thank you for leaving a great review. We are extremely grateful to everyone who has been working behind the scenes as we move towards the Unitary Council, it is a very busy time and we cannot thank you enough for all the work that you are and continue to do. Support is available if you need it as we take staff welfare seriously. We are looking forward to making the most of all the opportunities the new Council brings us.

Painful

IT Technician (Current Employee) - Northallerton, North Yorkshire - 24 March 2023

Painful and management sit on things for too long. Planning is poor and customer service is lacking specially when you want to be able to give good services because of bureaucracy. Other than that management are nice and will listen to you but implementing it is another matter

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Official response from NORTH YORKSHIRE COUNCIL

29 March 2023

Thank you for your review, I'm glad to hear it sounds like you were enjoying your role generally, even with the challenges you have listed. We are always looking for ideas on how we can improve our service and the way we work, and would welcome a conversation around this, if you would like to email us at resourcingsolutions@northyorks.gov.uk where your email will be dealt with in the strictest of confidence. Thank you once again.

Just a very average job

Refuse collector (Former Employee) - Harrogate, North Yorkshire - 24 March 2023

This is a very demanding job and a high level of fitness is required, you are not looked after here you are at the lowest end of the pay scale as well, you will work through heavy rain and snow and extreme heat and it's tough but you generally can go home as soon as you have finished, although that could be set to change, thank fully i left last year for a better job

Pros

Currently task and finish

Cons

very very tough job

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Official response from NORTH YORKSHIRE COUNCIL

3 May 2023

Thank you for taking the time to leave your review. If you could email resourcingsolutions@northyorks.gov.uk to discuss your comments further, one of the team will contact you and your email will be treated in the strictest of confidence.

Very rewarding

Care Worker (Former Employee) - Boroughbridge, North Yorkshire - 19 March 2023

Every day is different. You help clients to stay in there own homes and live an independent life. You may do personal care, cook meals and help them with medication.

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Official response from NORTH YORKSHIRE COUNCIL

29 March 2023

Thank you for leaving such a great review. We are really pleased you enjoyed your working environment. We are very grateful and thank you for the care and support you have provided for the residents of North Yorkshire, please get in touch if you would like to work for us again. Many thanks

Demoralising and not what I hoped for!

Care Support Worker (Former Employee) - Northallerton - 14 March 2023

At first I enjoyed the work, the other members of staff were mainly wonderful and supportive, managers less so and demoralised me. I expected more support and encouragement with training and got none. Sadly the usual favouritism and elements of bullying...not what I expected at all.

Pros

The residents

Cons

Unpleasant atmosphere

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Official response from NORTH YORKSHIRE COUNCIL

29 March 2023

Thank you for leaving your review. We would like to discuss your comments in more detail to understand where we can make changes moving forward. If you would like to email resourcingsolutions@northyorks.gov.uk and we will get back to you.

good place to work

Print Machine Operator (Former Employee) - Northallerton, North Yorkshire - 27 February 2023

worked there many many years ago but probably one of the best jobs i have had, the work was relatively straight forwards and the people were good to work with

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Official response from NORTH YORKSHIRE COUNCIL

14 March 2023

Thank you for your review and pleased you enjoyed your time working with us.

Rubbish

Supervisor/caretaker/cleaner (Former Employee) - Whitby - 25 February 2023

There's nothing good about working for NYCC ,the management are all backstabbers, There's no work life balance , you've got no workers rights for 2 years so they treat you like rubbish, they give you warnings for the most littlest thing , as for job security There's none at all

Pros

None

Cons

Long hours

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Official response from NORTH YORKSHIRE COUNCIL

14 March 2023

Thank you for taking the time to leave your review. We would like to discuss your comments in more detail, your email will be treat in the strictest of confidence. Could you please email resourcingsolutions@northyorks.gov.uk fao of the recruitment team and we will contact you. Thanks again

Social Worker

Social Worker (Current Employee) - North East - 23 February 2023

Great rock atmosphere supportive staff and management. Everyone os friendly and welcoming .You get regular supervision with your managers and there is alot of chance to progress and when working you have opportunity to grow

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Official response from NORTH YORKSHIRE COUNCIL

14 March 2023

Thank you for your positive review, we know your line of work is challenging and we're pleased to hear you are experiencing the support from both staff and your management. Thank you once again.

Flexible and rewarding

Benefits Assessment Officer (Former Employee) - Harrogate, North Yorkshire - 11 January 2023

Lower salaries than private sector but you'd expect that. Excellent training, flexitime available, generally friendly and like-minded colleagues. Opportunities for secondment to other departments.

Pros

Flexitime

Cons

Pay

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Official response from NORTH YORKSHIRE COUNCIL

18 January 2023

Thank you for leaving such a positive review of working here and to hear you are experiencing the great culture of the council & you are benfiting from the benefits we offer our employees who work for us. Thanks for your review once again!