Northumbrian Water/Essex & Suffolk Water
3.7 out of 5 stars.
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Northumbrian Water/Essex & Suffolk Water Careers and Employment

About the company

  • CEO
    Heidi Mottram
    approve of Heidi Mottram's performance
  • Company size
    1,001 to 5,000
  • Industry
    Energy & Utilities
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Browse jobs by category

Installation & Maintenance

4 jobs

Rating overview

Rating is calculated based on 58 reviews and is evolving.



Admin Assistant in Durham
on 27 November 2021
Stressful place to work
Very stressful place to wortk with little appreciation for the hardwork. Not what it used to be when first started at company. A lot of unnecessary restructuring throughout the company.
Production Operative in Berwick-Upon-Tweed
on 30 November 2021
Productive & challenging
A very work force driven company, with good work life balance. Provides the opportunity to develop new skills in the water treatment industry via nationally recognized courses ie: NVQ
Inbound/Outbound call handler in Durham
on 29 October 2021
Stressful environment
Management here are not the most “think outside the box” type and tend to favour some staff over others, despite others being better qualified at the daily workload and more professional, the fact that company is constantly advertising for staff (numerous times per year) really should tell you everything you need to know, constant turnover of staff is never a good thing g for any company, I worked there in 2018 and was glad to leave if I’m perfectly honest, not a healthy environment
Pipe Layer / Groundworker in Northumberland
on 30 September 2021
good holidays and overtime / promotion oppurtunitys
Nortumbrian water is a good company to work for if you are flexible and obey their rules .There are ample chances for promotion and personal development
Customer Service Advisor in Lowestoft, Suffolk
on 14 April 2021
Not a particularly friendly place
Fortunately I wasn't there for very long.The training experience was one of the most icy I've ever experienced, with a trainer who we'll refer to as 'K' that seemed to take a rather cold approach, to me at least. I was being trained for the collections department to handle calls from debtors. They don't believe in offering printed handouts or company guides as "the system changes too often". For the amount of work and customer service skill they expect, they really should be offering a higher wage. Would not recommend.

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Questions and answers

People have asked 32 questions about working at Northumbrian Water/Essex & Suffolk Water. See the answers, explore popular topics and discover unique insights from Northumbrian Water/Essex & Suffolk Water employees.

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Interview insights

Insights from 50 Indeed users who have interviewed with Northumbrian Water/Essex & Suffolk Water within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two
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