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2.5 out of 5 stars.
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NSL Ltd Employee Reviews

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United Kingdom358 reviews

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2.6Work-life balance

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Extremely poor pay for the abuse you receive

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Left alone to do your work. Very supportive supervisor and staff in Control, don’t expect anything from the Senior, no people skills and a liability out on the streets.
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low morale. treated like children. escorted to the toilet

wouldn't work here if u are a grown adult. supervisors have a lack of basic manners and respect toward staff. not allowed a drink at your desk. had to practically beg to be allowed water.
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been here for a while, managers are alright, job helped me communicate with other people civilly. hardest part of the job? working in the rain I guess
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Very poor and u feel put of place as all the employees do is talk in Indian and ignore u

What is the best part of working at the company?They don't except people for who they are and they have no idea how to except people working for them that ha e medicals very judgmental un professionalWhat is the most stressful part about working at the company?All of it plus only couple people that talk English other then that all the employee do is talk Indian when on street make i feel out of place What is the work environment and culture like at the company?Not ideal if u are wanting to have relaxing career as very unprofessionaly organizeWhat is a typical day like for you at the company?Bad and negative not ideal to work for
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Manage your own day

Great place to work, you're left to manage your own day until when something pressing crops up. Is imagine this would be the same for any place of work. No two days are the same. Great people to work with. Supportive managementThe most enjoyable part of the day is that I make my own day. I have the freedom to carry out the day's objectives in the order I feel fit.
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Insights into NSL Ltd

Based on 161 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • General feeling of work happiness

nothing for length of service.

a good team and decent place to work, everyone gets on well and people are generally happy. The abuse from the public can be a bit much at times but its apart of the job. The lack of company benefits is a shame, nothing for long serving members of staff and the rewards we used to get all taken away. its a shame the company directors don't care about there staff.
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Good work environment

Great bunch. Everyone helpful when needed. Training and management are superb. Interview was straight forward and honest which made me feel at ease. Would recommend
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Not the best place but have seen worst, manager only care about themselves, public can be abusive at times , you get used to the weather conditions...
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Great place to work and management would definitely recommend. The staff are well taken cared of and you will have time for yourself if you like being a boss this is the place for you
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Absolute garbage

Save yourself the hassle and do not bother working for them! Get abuse all day every day mostly from the public but management aren’t much better you don’t get the support needed and you really don’t need the stress! Working out in all weathers when managers do as they please even when they should be out on street too but because it’s raining they won’t go out 😂😂 Pay is disgusting




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The worst environment I ever worked in. I would not recommend this career to anyone.

What is the best part of working at the company?Active job which requires a lot of walking and physical fitness.What is the most stressful part about working at the company?The CONSTANT abuse from public. Always a threat of escalation to physical assault. This is very common and NSL offer no support if you are injured. There is no sick pay and required to contact management everyday prior to shift to inform them you are absent- reason why and when you will return. Video badges are provided but these often do not work and although a requirement for safety you will still be sent out without it recording to ensure NSL can be paid from council.What is the work environment and culture like at the company?The worse you can imagine. Colleagues are supportive of each other. Management are extremely poor. They do not have any care for the employees and talk only of the requirements of the contract. You do not matter in the slightest to them. The equipment you are given which is supposedly for safety is used only to gather evidence against you. Everything is measured by the minute because that’s how the contract with authorities works. You never receive any praise for the good work you put in and this soon changes to why should I bother. What is a typical day like for you at the company?Abuse from public and big brother watching every movement from management.
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Good work life balance

Good people, Good management, good pay and tbf not an overall bad experience. People don't actually hate you, they just don't like getting caught, talk with them and help them and normally they are alright
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Long hours, No overtime pay, no benefits

Working for this company, is a shamble, the equipment doesn’t work in any weather conditions, except you to come to work everyday. No benefits or overtime for the abuse. Don’t waste your time
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Was a good place to work.

What is the best part of working at the company?Good hours , great team , reasonable pay. Negatives must like walking in all weather's and dealing with angry people (but not regularly).What is the most stressful part about working at the company?Weather long distance walking and the odd angry driver.What is the work environment and culture like at the company?Welcoming accomadate your needs , friendly team.What is a typical day like for you at the company?Fine providing your OK with dealing with general public.
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Lovw to be out and about, not a lot of money for the abuse you get from public, also managers have favourite employees and treat them diferently, but a lot of overtime if you are interested.
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great job

fantastic opportunities and listening managers who are very supportive. Working in all weathers but good kit provided.rate of pay competitive and opportunity of overtime
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Dont even bother

Only benefit to working here was the walking . The staff turnover is absolutely shocking . If you want to be spoken to in a condescending manner , berated for every mistake , made to feel like youre dispensable, work with broken equipment, and left completely stranded this is the place to work . Colleagues were lovely (well some) management really clique and will bully whomever they dont like that week , also will as little work as possible and wont do weekends .




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Literally okay - not much to say or addi would say pretty boring at times but thats the way business is didnt like it much and i left - it is what it is
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Nsl traffic attendant Belfast is a boot camp

When I started this job I thought it would be hard on the street as traffic attendants are not liked much by the public. Well I was very wrong about that because you got badly abused by the management. They like to discipline you there is no room for error. It’s not acceptable you cannot go to management and ask for help because you’re not your help everything you do is scrutinised by management. You are given faulty equipment and sent onto the street you will be abused every day by the management they will use foul language when the address you are so badly run




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I'd probably go to a different area

The tameside branch is restricted in what you can actually do, other councils have clearer rules and listen to your feedback more. It's an ok job but you're constantly being monitored making it difficult to be as effective as you'd want to be.
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Terrible workplace

Poor deceitful management, promise everything, deliver nothing. Bad wages, doing manager job for junior pay, no support, lack of trust. Nobody cares, your only a number, to be exploited at every opportunity.




Poor support, management lie to you, pay, social life balance, company think they own you.
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Overall rating

Based on 369 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.2 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.3 out of 5 stars for Culture

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