Nurseplus Employee Reviews for Caregiver

Every day is different with it's own set of challenges depending on your placement. Most important thing I've leaned is ensure that you enjoy your day - laugh, engage, find your place in the team. I have found NursePlus to be very supportive in sticky situations, and put a lot of effort into ensuring that their agents are well trained.. Their response rate is spot on, and support staff work very hard into ensuring you have regular bookings.I am very happy working with NursePlus!

Pros

Positive support

Cons

None as yet

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They don’t care

Carer (Current Employee) - North East - 23 May 2023

They keep employing staffs without providing shifts for the staffs they already have. Ever since they changed management they really don’t care about their staffs. No shifts available for over a month but they keep recruiting

Cons

No available shifts

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Insights into Nurseplus

Based on 213 survey responses

What people like

Ability to learn new things
Time and location flexibility
Clear sense of purpose

Awful

Home Carer (Former Employee) - Eastbourne - 17 May 2023

Terrible management, work life balance was non existent. Expect the world out of you and give nothing back. Zero hour contract. If you annoy management they will not hesitate to cut your hours. Overall terrible

Pros

None

Cons

Long weeks

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Excellent company

Carer (Current Employee) - Exeter, Devon - 15 June 2022

Have had a good working relationship with all office, management team at the Exeter branch. Home care has given me the flexibility I need. Would highly recommend Nurseplus.

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Good place to work

Home Carer (Current Employee) - Dover, Kent - 23 May 2022

Worked for nurseplus in Dover for nearly 4 years and i have enjoyed every moment, lovely bunch of work colleagues to work with and a lot of opportunities to better myself I have gained my NVQ 2 and 3 all through Nurseplus thankyou all at Nurseplus

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Very good for an agency

Carer Assistant (Former Employee) - All over - 25 March 2022

Work was plentiful and they to place you where you are comfortable but obviously not always possible depending on what is available.but on the whole a good mix of jobs and very pleasant most of them.

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Spiteful

Home Carer (Former Employee) - Eastbourne, East Sussex - 29 November 2021

If you value yourself do not work for this company They say they share the work out fairly … no they do not the favourites get the work and if your not one of them you get pitiful hours … you get penalised for giving work back even though you have no contract and are zero hours… . office staff are two faced spiteful and nasty and take work back if you hand work back or go sick ….. if your a good carer you get overlooked it’s only the carers that kill themselves working all the hours god sends that get recognition … they ask for availability you give it the they put you down for work on the days you can’t do and when you tell them they say that you can hand it back which would leave you with no work … constant texts and voicemails …..

Pros

Clients

Cons

Everything else about this company

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Not a nice place to work

Carer Assistant (Former Employee) - Andover branch - 23 September 2021

I worked there for 11yrs. I was treated like a taxi to chauffeur the under 18s and the carers who could not drive around.Always out in the villages, drove for miles and all I got off management was stop moaning. Not a nice place to work for under that management who is in charge at the moment.

Pros

No time for lunch.

Cons

Long hours, no traveling time

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Office staff not nice

Carer (Former Employee) - Newton Abbot, Devon - 13 September 2021

Most of the girls in the office are not nice, they get staff to do extra shifts, they are nice to people on the phone but then put them down when they put the phone down

Pros

Reasonable pay

Cons

Not nice office staff, pestered to do shifts

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Absolutely awful

Home Carer (Former Employee) - Eastbourne, East Sussex - 19 July 2021

I've never worked in such an unprofessional workplace. Management is awful and they don't care about any of their employees or the people they supposedly care for. DO NOT work at nurseplus absolute joke. They do not handle issues well at all and tend to push them aside or ignore them no matter how important.

Pros

None

Cons

Long hours, bad pay, spiteful, unprofessional bosses

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Jobs at Nurseplus

Caregiver positions

Respectful

Carer (Former Employee) - Chester, Cheshire - 27 March 2021

Management was respectful and making me feel valuable. Provided lot of shifts.I keep good memories about working there. Also interactions and working together within nurse Plus team of support workers was a very good experience.

Pros

Flexibility

Cons

No.

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fun workplace

Carer Assistant (Current Employee) - West Bromwich - 17 March 2021

this company is just perfect they are really good, pay is good and all is good. morever the hours that we work are fexible. we can choose and say when we are free and select the day and time.

Pros

free traveling if going far

Cons

long hours

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Wouldn't waste much time to work for them

Home carer (Former Employee) - Folkestone - 10 December 2020

Home carer tasks include: food shopping, personal care, using equipements such as hoist, nursing tasks and administering medication.My experience as a home carer was the following: they have asked on the interview about my availability which I gave but after that they never stuck to it, and kept calling me to cover more and more calls. I was told I am not allowed to exlude weekend days from my availability. Since I didn't drive my hours spent with walking from one call to another was not paid, even though most of my calls started at 7am and ended at 10pm. I felt exhausted every day and they always tried to make me cover calls which were far away from where I live and they haven't payed fro taxi either.

Pros

On site trainings for medication and manual handling, Good team

Cons

Long hours which are not paid, lack of communication from management, management don't stick to your available hours

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Enjoy working with nurseplus

Carer (Current Employee) - Gosport, Hampshire - 2 July 2020

It's my first time experience working as a carer, and thanks to good , relaxed, interesting and easy going people in this company makes it easier for me to learn lots of new aspects . I do enjoy working with nurseplus and did reccomend to my friends.

Pros

Flexibility, good pay rates, lovely management

Cons

No problem at the moment, so no cons...

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So far so good

Carer (Current Employee) - Gosport, Hampshire - 8 June 2020

I have been working at nurseplus for 10 weeks now. Never working in care before I was pretty nervous, I went round on a few shifts shadowing at first and was offered more time and shifts shadowing if I didnt feel ready. The other carer I worked with filled me with confidence and has shown me the ropes. If I'm not sure of anything I call the staff in the office who are always happy to help. The hours are pretty flexible and generally get what I want. The staff and other carers are kind and helpful. Although its only been 10 weeks I really love my job.

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so relaxed

Carer Assistant (Current Employee) - North Weald Bassett - 11 March 2020

Harlow nurse plus are just so friendly hand relaxed yet you can see they are professional, they welcome you with open arms, well not literally lol, they will do anything to help you and make everything so easy,relaxed and make you smile to, i am so pleased to be working for nurse plus, i have been a support worker,carer for nearly 22 yrs and i can not emphasis enough how kind and helpful the staff are, im so excited i know they will look after me.

Pros

arrange lifts from an isolated place

Cons

no cons

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Excellent

Carer (Current Employee) - Telford - 31 January 2020

Very flexible hours to suit needs..good fair company... hourly pay fair..very helpful at problem solving...excellent updated training... excellent support

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great company

Carer (Current Employee) - Dover, Kent - 13 January 2020

I have worked for nurse plus for nearly 2 years now. Always treated fairly, paid well and respected and appreciated for the job i do! training is briliant!

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Good company

Carer (Current Employee) - Gosport, Hampshire - 3 January 2020

Overall a great company to work for. Always plenty of hours to be picked up and Great rates of pay. Office staff go above and beyond to help when needed.

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Very good

Carer (Current Employee) - Cambridge, Cambridgeshire - 15 December 2019

Nice team. Always there to help any concerns they find a solution. The training was very good. I feel quite well about making part of this team. It was a good choice.

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The office staff very supported you did not feel pressured if you could not do a shift

Carer (Former Employee) - Dorchester, Dorset - 13 December 2019

I enjoyed working for nurse plus had lots of work the office staff are very helpful and Friendly .I enjoyed going to different nursing homes meeting lots of different people

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