Work wellbeing score is 73 out of 100
4.0 out of 5 stars.
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Nurseplus Employee Reviews

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United Kingdom756 reviews

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3.9Work-life balance

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Productive and fun work place with great staff

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Productive and nice staff grateful for your flexibility and compassion as I try to find a healthy work-life balance. It feels good to work. Nice shift
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Would recommend

I have worked for nurse plus for 2 years and would recommend registering to anyone. Regular shifts available and office team are nice and friendly and helpful. Hourly pay rates are good and holiday pay available as you need it.


Holiday pay, friendly team


Agency so can’t always work in same home every week even if your preference
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Insights into Nurseplus

Based on 213 survey responses
What people like
  • Ability to learn new things
  • Time and location flexibility
  • Clear sense of purpose

Positive and friendly staff

I love working with nurse plus. The people in office are so friendly and supportive never had such a loving team before joining. Everyone in the team is positive and understanding, quick to respond to any inquiries.


Chose your own shifts


Can’t always get a shift you want
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Lovely clients, management and some staff not so much

Management can be hard to approach. Long hours with little appreciation or route to progression. Online system isn't great, communication from office staff below par.


Lovely clients


Everything else
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Ridiculous management

Old fashion management with black lists pushing always just on they’re own interest,unfriendly office staff.Well if’s you’re new in healthcare probably your not having expectations but they will always have and unfortunately totally unrealistic.Move on for a permanently position with more than 0 hours contract.
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Good agency to work for

Flexible-Choose own hoursPaid weekly, competitive rates, paid on timeSometimes shifts not confirmed until last minute, so unsure if working next day!!


Get experience in different care/nursing homes


Late confirmation of shifts
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Different experiences gained

Lots of training if you wantDifferent places to work or can work at same places. Any place you don't feel comfortable you can request not to return without any problems
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Rude office staff

Office staff are rude, manager has no leadership skills, was good at booking shifts. They talk about care staff behind their backs, will cherry pick carers to work and decide if they like them or not…. I worked in the office, I was disgusted about the child like behaviour. Wouldn’t recommend unless you have the mentality of being at school still.
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Great team

Great team in branch work to fit around your life. Well manage office with friendly consultants and office staff. Great team trainer which made the training enjoyable
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Nurseplus is by far the best agency I have worked for (I’m a HCA/support worker)

Their recruitment process is easy and they aren’t fussy if you wear formal clothes or not when you go to the office (they give you a uniform for work, ID badge, timesheets etc, I think you can do most of the sign up over the phone (I’ve always popped in the office anyway) they will call you and send and application form, you have to either get a new dbs (cost me £6 last time) or use the one you have on update service. Their training is very thorough, I’ve done the online training and the group training (differs I think from different branches and different courses) but all very in depth. the office staff are helpful and polite.. on call is always there at anytime to support you (I’ve called them at 11pm once before when lone working and needed to clarify a procedure and they were great).. the pay rates differ between days/nights/bank holidays and are very generous.. as they are all around the country I have been able to switch branches easy when I moved house.. I’ve worked for Preston, Woking and Harlow.. all very nice people.. easy going and keen to get you good shifts.. they have all had a good collection of clients you can pick and choose from.. they don’t hassle you if you don’t want to work or don’t want to go to a particular place.. I’ve just rejoined the Preston team, the office staff are new since I went to London for few years but they have been just as nice to me an my partner as the previous office team.. you get weekly pay, holiday pay. You get commission if you refer new staff or new clients. I generally have enjoyed working for the 3 branches I’ve been with :)


Competitive pay rates, weekly pay, supportive team, repeat bookings, 100% flexible shifts, great training, work life balance, holiday pay


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Always asking me to refer people to them but then they never have shifts for me

A strange culture within the team. No preplanned shifts only ever last minute, like the day before, offered. Not one of the most stable agencies as impossible to predict income
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Very productive and friendly workplace

I work as a care coordinator for nurse plus, the job is fantastic very hands on at times and can be busy you have to be very committed to the job but you build such a good relationship with the clients and staff and it’s a great job 👏, everyone in the office is so friendly and willing to help and our carers are fantastic at picking up shifts
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Supportive employer

I have worked for Nurseplus in Newton Abbot for 2+ years. Can’t fault them for anything! Got the support needed, very flexible all the time, brilliant communication and feedback, office staff always available to help out and more important, they DO care about both, their clients and their employees!




Don’t have tables on the training room
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Fun place depending on where u work

Can be a fun places some services are a hit or miss but I’m enjoying my time working here. Once you find a place you like I would recommend you stay there instead of carrying on working with nurse plus
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Great place

I like to work at Nurse plus and find them very nice and helpful. I go lots of different homes and some are not so nice at days but the office team are very nice and like our feedback. I like nurse plus and tell all my friends to work with them as they are very good company and give me lots of work around my school work at the university.
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Good agency and fantastic office team

Ive worked with Nurse plus for a year so far and really enjoy it. I had no care experience but they gave me a chance and I now cannot see me working in any other profession.The office team and manager are the best, really friendly and helpful. Always calling me when they have shifts on my available days and always reminding me when I forget to send my timesheet oops.Would recommend to work here as they are simply the best!


Great management, supportive, hardworking and actively trying to find you shifts
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The company is okay to work for definitely needs improving on a few things. Higher management for one. The staff in the office are great and lovely to work with. Overall think the company just care about making money and don't really care that much about the staff and how much pressure there under.
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Best Agency to work for!

I’ve worked for Nurseplus over a year now. Everyone in the office is very friendly. They always have shifts available in my local area and work things around me every time to get the shifts that I prefer. The pay is good and always on time every week. I would definitely recommend working for Nurseplus.


Flexibility, Holiday Pay
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Office staff do not care about staff wellbeing.

Working for NursePlus had it's ups and downs. The office staff act like your best friend when you agree to shifts but if you cannot do a shift even though you had said no already they would ask again even after a no. If you had to cancel on a shift due to to health issues which we are all human it happens (and they are aware of the health issue) then they way they dealt with it was sometimes not professional at all with no empathy whatsoever. Just be prepared to provide proof of going to HOSPITAL if you ever need to cancel on a shift too and for them to not even ask if you are ok :) You are clearly just a number to this agency.The agency works well for students for flexibility and weekly pay.


Flexibility, meeting new people and service users


Office staff, not caring about their own staffs wellbeing.
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Fast paced environment

Working with various clients and employees is a part of the job. easy commute to different locations. Management is constantly in communication with staff, which encourages a friendly environment.
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Rewarding and great office staff

I have worked for nurse plus in salisbury for nearly two years. The officestaff are lovely, honest, helpful and very professional. They do try to match the right job to the right person. The training I received was through and interesting . They do not pressurise you , but are supportive at the sa me time. Basically it's up to you to take your ambitions and make them your drive. I enjoy my job and find it fulfilling. In my experience the winter has less availability than the summer months . I would recommend nurseplus to anyone . .
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Overall rating

Based on 775 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.9 out of 5 stars for Management
3.9 out of 5 stars for Culture

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