O2 Careers and Employment

Our employees in our company-owned stores do not get commission. They get a bonus every quarter and have access to incentives through our BeBrilliant Scheme which lets them win fantastic prizes/giveaways/holidays and points which can be exchanged for vouchers to be spent in a number of high street stores.

There are three main steps in the process of getting hired at O2. The first step is to apply via the careers website, then a recruiter will call you for the second step which is a phone interview and the final step is a face to face interview with the Store Manager or the Hiring Manager if the role you have applied for is based in our Head Office.

We ask a combination of competency-based questions and strength-based questions. These will include questions around your previous experience and what you feel you could bring to the role.

We ask a combination of competency-based questions and strength-based questions. These will include questions around your previous experience and what you feel you could bring to the role.

We would ask that you dress smart casual for the interview.

There are lots of ways to prepare for your interview at O2, including doing your research of the company by looking at our websites, looking at reviews on the company on both here and Glassdoor, and looking at our YouTube channel to learn more about our roles. You can also take a look at our Social Media Channels. But the biggest way to prepare to make sure that you are yourself and bring your full self to the interview.

Our staff get a number of discounts on their phone plans. Currently can get a phone and tablet both with 60GB of data and unlimited minutes and texts, they can also get an Apple Watch. On all of these, you only pay for the handset and not the airtime plan. You also get some discounts for friends and family. Please note, employee discount can change.

We offer a number of discounts for our people, both core and flexible. Check out the benefit sections on our careers website to see what we offer. Take a look at our benefits here: https://jobs.telefonica.com/o2uk/content/Benefits/?locale=en_US

The number of days holiday you get will depend on the role you are applying for. We do have a flexible benefit that allows you to buy and sell holidays.

Whether you work in our Head Office or our Stores, no day is the same. Each store will have its own culture and work environment because every person who works there is so different and brings a different personality into that team. But one thing our Head Office and Stores have in common is that they live and breathe our three values bold, open and trusted and want to make every day better for our customers through personal experiences that count

If you ask anyone what it is like to work for O2 they will all have their own personal reasons but the main one that comes out a lot is our people. Great bunch of talented and passionate people who work here.

We have a number of different directorates in our Head Office, ranging from HR to Finance to Operations to Marketing and many more in between. Whilst our retail stores are set our up and down the UK.