Ocado Group
Happiness score is 52 out of 100
3.0 out of 5 stars.
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Ocado Group Careers and Employment

Work happiness

Scores based on about 258 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Can people generally avoid feeling stressed at work?

About the company

  • CEO
    Tim Steiner
    approve of Tim Steiner's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £4bn to £7bn (GBP)
  • Industry
    Information Technology
  • Link
    Ocado Group website
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Explore Ocado Group


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Software Development

99 jobs


Salary estimated from 2.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.3K reviews and is evolving.



Personal Shopper in Bristol
on 22 May 2022
Relaxed atmosphere
Long 10 hour days but benefit of a 4 day week. Coordinators are pleasant and approachable. Staff shop with great offers. Can be a lot of weekend working, but is an option to fix shifts and shift swap.
Ocado Customer Hub Advisor in Sunderland
on 22 May 2022
Very happy and productive place to work
No scripts to read and certainly no selling required for this role, you need to be a good problem solver as some queries are complicated. Fast typing for calls and emails is a bonus , you get 3 weeks training. Excellent culture to work within. From the CEO down to the staff extremely friendly and no nonsense approach. They treat people like people should be treat. 15% off your shopping and free parking in St Mary’s car park , very very cheap vending machines.
Customer Service Advisor in Sunderland
on 22 May 2022
Good culture,
Good training, nice atmosphere. Okay salary, discount for shopping in m and s and online. Helpful floor staff. Diverse bunch of colleagues, age no barrier
CSTM in Manchester, Greater Manchester
on 21 May 2022
Overall a great company to work for!
Before I joined I read the reviews on here, seeing all the comments about bad management etc but honestly couldn't be further from the truth. Managers are great and do care about the drivers, they always have your back. Everyone is very friendly. Ocado are always very civil if theres any issues, they deal with it properly. There are some negatives such as the company sat nav, which takes you down fields and into tight difficult places but you eventually get use to it. You can get routes that are really heavy with lots of drops. This job does involve are fair bit of heavy lifting although this is made clear during the interview and training but overall enjoy working at ocado.
Delivery Driver in Park Royal, Greater London
on 20 May 2022
Can be ok at times if you love driving.
Strength required and stressful at times and van was loaded to the top. Lots of drivering lots of miles. Customers will also have you working more. Long hours

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Questions and answers

People have asked 164 questions about working at Ocado Group. See the answers, explore popular topics and discover unique insights from Ocado Group employees.

See questions about:

  • Salaries
  • Working Hours
  • Interviews
  • Shifts
  • Benefits
  • Hiring Process
  • Background Check
  • Drug Test
  • Working Environment
  • Dress Code
  • Working Culture
  • Hiring Age
  • CEO
  • Part Time Jobs
  • Work from Home

Interview insights

Insights from 0 Indeed users who have interviewed with Ocado Group within the last 5 years.

Interview questions

Just be prepared for the rather random, marketing questions that they'll possibly fire at you. Sod the competency questions that you may be expecting... My interviewer proceeded to ask me if I had a good grasp of the English language, and if my CV was 'my own work'.

Shared on 7 October 2019

What do you know about Ocado?

Shared on 25 January 2019

Basic questions but had to fill out myself, along with 50 other people, along with many other forms to sign and then hand over to HR.

Shared on 4 September 2018

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