Octopus Energy
Work wellbeing score is 69 out of 100
3.8 out of 5 stars.
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Octopus Energy Careers and Employment

Work wellbeing

Results based on 68 responses to Indeed's work wellbeing survey.
Work wellbeing score is Above average, 69 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Average

Purpose

How meaningful people find their work
Above average

Satisfaction

How content people feel with the way things are at work
Above average

Stress-free

How manageable people find their work stress
Average

About the company

  • CEO
    Greg Jackson
    95%
    approve of Greg Jackson's performance
  • Founded
    2016
  • Company size
    1,001 to 5,000
  • Revenue
    Hidden by employer
  • Industry
    Energy & Utilities
  • Headquarters
    London, England
  • Link
    Octopus Energy website

We believe energy should be better - for you and the environment.

We’re a leading energy technology (EnTech) company providing a better experience for our customers through transparency, honesty and simplicity. Better for the planet, through real long-term investment in renewable generation and a low CO2 future. We make energy green and flexible for consumers, with fair and transparent pricing. Through our in-house developed platform, Kraken Technologies, cloud-based billing, and sophisticated...

We believe energy should be better - for you and the environment.

We’re a leading energy technology (EnTech) company providing a better experience for our customers through transparency, honesty and simplicity. Better for the planet, through real long-term investment in renewable generation and a low CO2 future. We make energy green and flexible for consumers, with fair and transparent pricing. Through our in-house developed platform, Kraken Technologies, cloud-based billing, and sophisticated use of data science, modelling and AI, we’re redefining what is possible in energy around the world.

Our group includes Octopus Energy, Kraken Technologies, Kraken Flex, Octopus Electric Vehicles, Octopus Energy Services, Octopus Hydrogen, Octopus Energy Generation, Kraken Utilities and the Centre for Net Zero.

We will bring about a sustainable global energy system faster and cheaper through technology

Learn more

Jobs

Browse jobs by job title

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Surveyor

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Back End Developer

9 jobs

Sales Specialist

8 jobs

Browse jobs by location

England

53 jobs

London

53 jobs

Remote

21 jobs

Manchester

20 jobs

Brighton

15 jobs

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Salaries

Salary estimated from 1.3K employees, users, and past and present job advertisements on Indeed.

Popular roles

Customer Service Representative
£22,319 per year
Specialist
£23,494 per year
Operations Manager
£35,827 per year

Customer Service

Customer Specialist
£21,728 per year
Customer Service Team Lead
£33,686 per year
Customer Care Specialist
£19,944 per year

Human Resources

Recruiter
£41,862 per year

Management

Team Leader
£28,305 per year
Manager
£53,172 per year
Business Development Executive
£24,630 per year
Explore more salaries

Rating overview

Rating is calculated based on 73 reviews and is evolving.

1.00 out of 5 stars.20194.10 out of 5 stars.20204.25 out of 5 stars.20214.38 out of 5 stars.20223.08 out of 5 stars.2023

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Reviews

Customer Service Advisor in Brighton, East Sussex
on 26 August 2023
Very cliquey, but fun environment
Quite cliquey, no room for progression. However very fun, sociable and had a great 18 months there . Management are all best friends and promote each other into roles. The big boss let’s very questionable things slide
Energy Specialist in London, Greater London
on 14 August 2023
The most amazing workplace
No review could come close to how much I enjoy working for Octopus. If you're working within energy, you will LOVE Octopus.Fantastic management, fantastic CEO with great values
Energy Specialist in Manchester, Greater Manchester
on 13 August 2023
Generous workplace, lovely office
Octopus Manchester looks after their staff, with fully stocked fridges and coffee machines. We have a free masseuse every Wednesday and lots of other little perks. Good opportunities to progress
Brand Ambassador in Leicester, Leicestershire
on 12 August 2023
Stressful, overworked, held back and undervalued
What is the best part of working at the company?Company missions and what CEO is trying to achieve to get to net zero and putting customers first What is the most stressful part about working at the company?Micro management for good performers, poor managers, over worked, unfair treatment, poor morale, lack of progression or promotion for the hard workers. Unsafe working practices. Poor mental...
Energy Specialist in London, Greater London
on 12 August 2023
No real development opportunities
I used to absolutely love working at Octopus. They taught the whole role from scratch within a 6 week training course. The role is so huge it encompasses so many areas that I often had to learn on the job as training can’t prepare you for every situation. It used to be a really fun place to work with a good family feel. Compared to when I joined we have gained too many customers compared with staf...
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Questions and answers

People have asked 38 questions about working at Octopus Energy. See the answers, explore popular topics and discover unique insights from Octopus Energy employees.

Popular questions

See questions about:

  • Hiring Process
  • Working Hours
  • Benefits
  • Interviews
  • Salaries
  • Working Environment
  • Work from Home
  • CEO
  • Promotion
  • Working Culture
  • Background Check
  • Company Future
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
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Interview insights

Insights from 158 Indeed users who have interviewed with Octopus Energy within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

Interview questions

What I knew about Octopus Energy, what I’d bring to the team etc. Typical interview questions.

What I knew about Octopus Ener...

Shared on 27 June 2022

Have you ever dealt with a difficult cusomter, how did you overcome this? Have you ever gone above and beyond for a customer?

Have you ever dealt with a dif...

Shared on 15 June 2022
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Common questions about Octopus Energy

Working at Octopus Energy

  • Customer Service Representative4.5 out of 5 stars.
  • Brand Ambassador3.0 out of 5 stars.
  • Team Leader4.0 out of 5 stars.
  • Energy Advisor4.3 out of 5 stars.
  • Operations Associate5.0 out of 5 stars.
  • Sales Representative5.0 out of 5 stars.
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Octopus Energy locations

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