Either love it or hate it, it's for some people and really not for others. Weird set up if you're not used to working at a company like this and it will be very hard to get used to
Fibre Network Delivery Team Service Desk in Birmingham City Centre, West Midlands
Just excellent cant praise this company enough
I wish I applied to Openreach years ago , I started in January as a service desk team member, excellent colleagues, great manager , smashing pay pack and a soon to be stunning new office in the heart of Birmingham when we go back in June , I am very proud to work for Openreach a very diverse company, I had housing background but I got the job based on what they saw about my skills I’ve gained. Once again 5* , very hard to get in and once your in you would never want to leave !
Manager in Cardiff, Cardiff
Too many stats
If you underachieve they will sack you like a day.The company makes money from end users by cutting them off either overhead, underground or in the cabinet so they have to report a fault.Engineers are told to connect one and cut off 3.
Trainee telecoms engineers in Bracknell, Berkshire
It was stressful at times but i loved this job wish i was still working there theres always someone on end of phone if your struggling always willing to help the staff are great and really looked after me
Advanced Customer Service Engineer in Northamptonshire
Good job , ruined by middle management.
Constant harassment due to lack of forward thinking from management , bullying culture and absolutely irrelevant stat chasing. Micro managed heavily and expected to bend over backwards for quite frankly a poor wage for skilled work.