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3.4 out of 5 stars.
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Openreach Careers and Employment

About the company

  • CEO
    Clive Selley
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    £5bn to £10bn
  • Industry
    Energy, Mining, Utilities


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23 jobs


Salary estimated from 1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 351 reviews and is evolving.


Fibre Jointer in Stockton-on-Tees
on 4 March 2021
Not bad but not the best.
If you accept the fact that you arent going to progress as quickly as you'd like to this is a great job! Ambition although praised and enjoyed by management is rarely rewarded and you are often left disappointed or doing work outside of your pay bracket.I enjoy my job and i feel it is a great choice to starting a career in the telecommunications sector.
Customer Service Representative in Leeds, West Yorkshire
on 16 June 2021
Poor communication for a communications company
This is a place where no departments communicate with each other. The only thing that matters to management are stats. Upon the interview they go on about quality in work being much more important than quantity, however this does not actually matter when you start do the actual job itself. A poorly paid job where you have to take a lot of stick from communication providers, who get away with speaking to you like dirt. Also getting a permanent contract with Openreach is nearby impossible.
Chief Engineer Fibre Jointer in London, Greater London
on 25 May 2021
Just dont
Worked here for over a year now from starting at a apprentice level. Was good at start but went down hill very fast . There was never any work in chief engineers . Its not even a nvq apprenticeship anymore and allways asked for extra time for learning and never got it and just got told "ill pick it up along the way" . This place is a absolute circus where management don't know what is happening and clerk of works thinks they are the best when they are just engineers who couldn't work in the cold weather . Spoke to management regarding a few issues I had whilst working explaining I didint like waiting around for work and it's this job is taking a toll on my mental helath . Got told if I don't like it just leave because there's a long queue to get into the company. Really disgusting behaviour for a company that prides it self on looking after their employees . Just don't work here you're better off on the dole .
Frames Engineer in Fife
on 6 May 2021
Concentration camp
Was a good place to work however managers are not managers they are jumped up engineers .expected to drive in adverse conditions. Not long enough to complete jobs always getting phone calls asking if you can pick up more work. No time to get stores not enough time to go to garage when service is due on vehicle.
Openreach Engineer in London and Newcastle
on 30 April 2021
The Gold Standard In Telecoms Engineering Operations
Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. When I was there I felt included and supported to achieve more than my expectations. The tools, equipment and the way in which your skills are built to be robust and comprehensive, clearly derive from a long company history of success and excellent traditions, driven by good management of impeccable standards and consideration for staff. If you want a career in Telecommunications Customer Service Enginnering, this is the place to be.

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Questions and answers

People have asked 79 questions about working at Openreach. See the answers, explore popular topics and discover unique insights from Openreach employees.

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Interview insights

Insights from 160 Indeed users who have interviewed with Openreach within the last 5 years.
Average experience
Interview is average
Process takes more than one month

Interview questions

The interview process is easier than other large organisations. You will be asked competency based questions.

Shared on 17 September 2019
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