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About Openreach

Openreach is made up of four parts – service delivery, fibre and network delivery, strategic infrastructure development, and headquarters. We’re proud of what we do. Our people are hugely experienced, resourceful and innovative. They tackle complicated engineering problems – from coordinating works with councils, highways agencies, energy suppliers – 

Becoming an Openreach Trainee Engineer

Have you ever wondered what an Openreach Engineer does? You’ve probably seen our vans out and about, helping to build our network. But our Engineers do so much more than that. Our engineers are the backbone of our business. They also install and maintain broadband for residential or commercial customers on behalf of various phone and broadband providers. Whether you’re straight from school, just out of the Armed Forces, or looking for a change in career – we welcome everyone as Trainee Network Technician/Engineers. It doesn’t matter if you’ve never done anything like this before – we’ll give you the best training in the business and teach you all the skills you need. Meet Megan, one of our Trainee Engineers.

Every day is different

This isn’t an office job. So you’ll never be tied to one location. Instead you’ll be on the road, in your van and out in the fresh air. On Monday you might find yourself out in the countryside working up a telegraph pole. On Wednesday you could be working in one of our telephone exchanges. Then on Friday you might be at a customer’s home getting them connected to faster broadband. See what Arrondeep gets up to each day.

What we’re looking for

Our engineers come from all walks of life. So if you have the ability to connect with people, and you like getting stuck in and fixing problems, an engineering career could be a great fit for you. We have world-class training which will give you all the skills you’ll need. You’ll maximise your training by practising what you’ve learnt as you go along, so that after a few months you’ll be on the road as a confident Trainee Network Technician/Engineer, whilst still receiving all the support you need.

What else are you looking for?

All we ask is that you’re physically fit and comfortable with heights, so you can do things like safely carry a ladder and climb a pole. You’ll also need to have a full driving licence (with no more than six points), and show that you’re willing to go the extra mile for the customer. You don’t need any formal qualifications, but you must have a basic level of maths and English – we’ll check this during the application process, and give you a colour vision test.

This is all sounds great – what about the benefits?

We’ll offer you a starting salary of £20,750, rising to £25,394 upon completion of the 12 month training period. You’ll also get the opportunity to earn a 10% bonus on top your basic salary after the first 12 months. Not only that, but once you’ve got some experience under your belt, you’ll also get the opportunity for overtime as well. You’ll also get 22 days leave, discounted BT broadband, BT TV and BT Sport, automatic enrolment into our pension plan, among other benefit options.

Working at Openreach

Join one of the world's biggest communication companies.
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