OPTIMUM CARE Employee Reviews for Care Assistant

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Job Title

Care Assistant5 reviews

Location

United Kingdom5 reviews

Ratings by category

2.0Work-life balance

2.8Pay & benefits

1.9Management

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Found 5 reviews matching the searchSee all 19 reviews

No respect

Care Assistant (Former Employee) - Belfast - 29 November 2016

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Staff are over worked due to staff shortage, on your days off you get alot of phone calls asking you to work, attitude of management is very poor and they arent flexible with staff who have children. Management arent very nice and have no repsect for their staff.

Pros

Uniform provided

Cons

Bad management

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Don’t expect anything back from rhem

Care Assistant (Current Employee) - Newtownards - 2 August 2022

You do something for them and you will get nothing back, over worked completely. My direct manager was brilliant but the ones who are higher (main manger in ards) and dont actually appreciate how hard the job is are big headed and treat you like rubbish. You are just a number

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Insights into OPTIMUM CARE

Based on 12 survey responses

Areas for improvement

Support from manager
Sense of belonging
Supportive environment

Good pay

Care Assistant (Current Employee) - Belfast - 16 December 2021

Good company to work for. Doing usual day to day duties in a care assistant role. holiday pay. Management supportive. Good rates of pay. Always hours available

Pros

Good pay

Cons

Long hours

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Productive people who love what they do

Care Assistant (Former Employee) - East London - 23 June 2021

It’s not just a care agency it’s a family clients included! Everyone has a great sense of team work and love what they do and do it sooo perfectly… Manager is super understanding and involved always ready to get his hands dirty

Pros

Manager is super understanding

Cons

Non that I know of

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I would never work for this company again.

Care Assistant (Former Employee) - Derby, ENG - 16 December 2015

Working for this company at first was quite good. But then after a while you are just made to feel unappreciated. Managers play staff off each other, they don't like it when staff start to socialise out of work. Management make promises that they don't keep. The only good thing about this place are the lovely residents. Staff are left to run the place the way they want to. No structure. No routine. Too many cowboys. They get service users up as early as 6am, not actually giving them a choice at all. Service users don't be given a choice of what they want to eat either.