Work wellbeing score is 60 out of 100
2.2 out of 5 stars.
Write a review

OPTIMUM CARE Employee Reviews for Care Assistant

Review this company
Job Title
Care Assistant5 reviews
United Kingdom5 reviews

Ratings by category

2.0Work-life balance

Search reviews

Sort by

Found 5 reviews matching the searchSee all 19 reviews

No respect

Indeed featured review

The most useful review selected by Indeed
Staff are over worked due to staff shortage, on your days off you get alot of phone calls asking you to work, attitude of management is very poor and they arent flexible with staff who have children. Management arent very nice and have no repsect for their staff.


Uniform provided


Bad management
Was this review helpful?

Don’t expect anything back from rhem

You do something for them and you will get nothing back, over worked completely. My direct manager was brilliant but the ones who are higher (main manger in ards) and dont actually appreciate how hard the job is are big headed and treat you like rubbish. You are just a number
Was this review helpful?

Insights into OPTIMUM CARE

Based on 12 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Supportive environment

Good pay

Good company to work for. Doing usual day to day duties in a care assistant role. holiday pay. Management supportive. Good rates of pay. Always hours available


Good pay


Long hours
Was this review helpful?

Productive people who love what they do

It’s not just a care agency it’s a family clients included! Everyone has a great sense of team work and love what they do and do it sooo perfectly… Manager is super understanding and involved always ready to get his hands dirty


Manager is super understanding


Non that I know of
Was this review helpful?

I would never work for this company again.

Working for this company at first was quite good. But then after a while you are just made to feel unappreciated. Managers play staff off each other, they don't like it when staff start to socialise out of work. Management make promises that they don't keep. The only good thing about this place are the lovely residents. Staff are left to run the place the way they want to. No structure. No routine. Too many cowboys. They get service users up as early as 6am, not actually giving them a choice at all. Service users don't be given a choice of what they want to eat either.


expected to work back to back shifts.
Was this review helpful?

Rate your recent company

Share your experience to help others

Want to know more about working here?

Ask a question about working or interviewing at OPTIMUM CARE. Our community is ready to answer.Ask a Question

Overall rating

Based on 19 reviews

Ratings by category

2.0 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.3 out of 5 stars for Job security/advancement
1.9 out of 5 stars for Management
2.1 out of 5 stars for Culture

Compare OPTIMUM CARE with

Learn about OPTIMUM CARE in popular locations

  • Companies
  • Employee reviews
  • Care Assistant