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2.7 out of 5 stars.
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Owens Group Employee Reviews

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United Kingdom103 reviews

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2.5Work-life balance

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Some good boys not enough on shift though

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Poor pay and expected too much of especially considering they cannot fill the shift with drivers so everyone else is expected to pick up the slack....
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Easy going and varied work

Owens had been good to me during my 8 years off and on. Mostly staff are amazing. Always helpful. Sometimes planners are not as good as others but as long as you can tell them, it's not doable, they will usually do something about the route. Communication is key. Owens take on new drivers usually which not many companies do.
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Insights into Owens Group

Based on 67 survey responses
What people like
  • Ability to meet personal goals
  • Overall satisfaction
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Energising work tasks

No hassle unless you cause problems.

What is the best part of working at the company?Good work, been with them 4 years. What is the most stressful part about working at the company?Not getting enough hours, due to system outage at the moWhat is the work environment and culture like at the company?Recently had time off for bereavement, no issues and they do all they can to help. Work hard for them and they work hard for you.What is a typical day like for you at the company?Collect load, do delivery then onto a collection for a depot or delivery next day. Clean work.
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Clean work new trucks

Can’t fault it, left to get on with your day. Quite flexible with time off when required, and office staff are friendly enough, driver trainers on hand for advice.
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Mostly cdc work

Plenty of work mostly to cdc Drivers are friendly trucks and trailers are well maintained Mostly local work but some deliveries are further afield Paid promptly
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Avoid the place

Wait up to 3 hours to be loaded. And then get asked to do all the extra work because they’ve let people go home early. Very portly managed and if you don’t stick up for yaself that you can’t carry hazardous materials they’ll expect you to because it’s “limited quantity”
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Don't bother working for these, you're just a number and that's made clear from the start. Do as told, work long hours with minimum rest or you're told where the door is


Pay maybe right sometimes


Pretty much everything
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Not bad good for new driver

Good place to work for a new driver. Long hours average pay but a good starting place in my opinion for a new Hgv driver. Fleet of vehicles are ok also
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Stress free job

Im working here as tramper driver since augest 2022 and im quiet happy that im driving for Owens,managers are great,planner are friendly and work mates are so nicemost jobs are easy and in overall i can say its stress free job .


Long hours
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Best part of this company are the fellow drivers unfortunately just 1% are women

I applied for a job in my area, amazon training was great! then you get passed on to owens! hardly any training they just chuck you in to the deep end and try and break you in Yr first 2 days, no support off management only the fellow drivers which were the best part of the job! unrealistic routes,not told you'd have to travel to Newport before and after work without payment, i then continued to pull my hamstring on the job and when I told them I couldn't work the next day they asked me to return my van and no support was given, they made mine and other new colleagues app crash so we would fail the job, they also told me that I'd be working around my local arewa but put me places I've never been before and complained about how I was bad at the route I was given, they told me I'd only have to work 9 hours a day but realistically i was working 12.


the colleagues


the van hire at an extortionate rate & filthy
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Professional Road Service

All round transport company with a competent and professional team. Pay is not great but a normal days work. Generally good support. Sometimes workload and locations can be questionable but pretty standard.
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Good company, good job, good people good place good hours good shifts good location good management good trucks good trailers good money good support
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Awful place

Absolute shambles of a place, never pay correct, make you work over the driving hours to get deliveries done. Tell you to log of tracker system so Amazon not aware your working over you daily driving hours. Moan if you take a break that is compulsory when driving all day. Managers rude, intimidated and constantly moan at you never any encouragement just always put downs.
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Really good place to work

Very good place to work, pay in the account every Friday, can't complain about the company at all. Planners are really respectful towards drivers and helpful in any situation
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Boring/ unfair

Charge hands don’t care, many hours spent waiting for materials, then told off for not completing, unpaid leave forced upon you, good group of shop floor lads
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Good for personal development and job satisfaction

I work with a good bunch of people and enjoy working with them, I find my job keeps me on my toes and helps me to work in new ways. It can be very challenging but I do get a sense of satisfaction after the day is done .




Some drivers
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Easy job management shocking

Not a bad start wages are decent now can have all the hours you want mostly back and forward to London/Essex/Kent planners for tranpers are half sensible. If your based at newport the management is shocking although I had no real dealings with him he can't talk to drivers at all looks down at everyone and to be fair I don't know howbhe got the position.


Easy work all the hours you could want


Management is shocking, Sharing a truck, no respect for belongings
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Rubbish and horrible. Would not work there again for double the wage.

What is the best part of working at the company?Leaving. My last week was the best week ever!!!What is the most stressful part about working at the company?The management. Shocking. Terrible place to work. What is the work environment and culture like at the company?Hateful and disturbing at times. Owens are a rubbish company to work for. What is a typical day like for you at the company?Couldn't wait for 7 o'clock to come quick enough.
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Great team to work with.

Job is hard graft but pay can be rewarding. The depot was 40 miles from home so the commuting added on to my day. This along with needing to reduce my hours for personal reasons to three days rather than five was an issue when leasing one of their vehicles so I left. My OSM was an absolute legend and I miss my team and the banter loads.
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Accurate Check NOT free

YOU pay £48 for your Accurate check. The routes are an hour away from the depot so my goodness, quite a strain on your pocket fuel wise and a stress up until you get paid.


Out on the open road


High volume, far away routes, fuel pain.
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They don’t care about you at all they have their favourite people if you have a day off they’ll still make u feel bad to come in just horrible people
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Overall rating

Based on 106 reviews

Ratings by category

2.5 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.5 out of 5 stars for Culture

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