Owens Group Employee Reviews

Poor pay and expected too much of especially considering they cannot fill the shift with drivers so everyone else is expected to pick up the slack....

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Easy going and varied work

HGV Class 1 Driver (Former Employee) - Dafen, Carmarthenshire - 28 November 2023

Owens had been good to me during my 8 years off and on. Mostly staff are amazing. Always helpful. Sometimes planners are not as good as others but as long as you can tell them, it's not doable, they will usually do something about the route. Communication is key. Owens take on new drivers usually which not many companies do.

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Insights into Owens Group

Based on 67 survey responses

What people like

Ability to meet personal goals
Overall satisfaction
Clear sense of purpose

Areas for improvement

Support from manager
Sense of belonging
Energising work tasks

No hassle unless you cause problems.

HGV 1 Driver (Current Employee) - Manchester - 16 November 2023

What is the best part of working at the company?Good work, been with them 4 years. What is the most stressful part about working at the company?Not getting enough hours, due to system outage at the moWhat is the work environment and culture like at the company?Recently had time off for bereavement, no issues and they do all they can to help. Work hard for them and they work hard for you.What is a typical day like for you at the company?Collect load, do delivery then onto a collection for a depot or delivery next day. Clean work.

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Clean work new trucks

HGV Class 1 Driver (Current Employee) - Llanelli, Carmarthenshire - 26 October 2023

Can’t fault it, left to get on with your day. Quite flexible with time off when required, and office staff are friendly enough, driver trainers on hand for advice.

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Mostly cdc work

Driver (Former Employee) - Newport - 21 October 2023

Plenty of work mostly to cdc Drivers are friendly trucks and trailers are well maintained Mostly local work but some deliveries are further afield Paid promptly

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Avoid the place

HGV Class 2 Driver (Current Employee) - Cardiff - 9 October 2023

Wait up to 3 hours to be loaded. And then get asked to do all the extra work because they’ve let people go home early. Very portly managed and if you don’t stick up for yaself that you can’t carry hazardous materials they’ll expect you to because it’s “limited quantity”

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Shambles

HGV Class 1 Driver (Former Employee) - Bridgend - 3 October 2023

Don't bother working for these, you're just a number and that's made clear from the start. Do as told, work long hours with minimum rest or you're told where the door is

Pros

Pay maybe right sometimes

Cons

Pretty much everything

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Not bad good for new driver

HGV Driver (Former Employee) - Newport, Newport - 26 September 2023

Good place to work for a new driver. Long hours average pay but a good starting place in my opinion for a new Hgv driver. Fleet of vehicles are ok also

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Stress free job

HGV Class 1 Driver (Current Employee) - Carrington, Greater Manchester - 15 September 2023

Im working here as tramper driver since augest 2022 and im quiet happy that im driving for Owens,managers are great,planner are friendly and work mates are so nicemost jobs are easy and in overall i can say its stress free job .

Cons

Long hours

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Best part of this company are the fellow drivers unfortunately just 1% are women

Multi Drop Delivery Driver (Current Employee) - Newport - 3 September 2023

I applied for a job in my area, amazon training was great! then you get passed on to owens! hardly any training they just chuck you in to the deep end and try and break you in Yr first 2 days, no support off management only the fellow drivers which were the best part of the job! unrealistic routes,not told you'd have to travel to Newport before and after work without payment, i then continued to pull my hamstring on the job and when I told them I couldn't work the next day they asked me to return my van and no support was given, they made mine and other new colleagues app crash so we would fail the job, they also told me that I'd be working around my local arewa but put me places I've never been before and complained about how I was bad at the route I was given, they told me I'd only have to work 9 hours a day but realistically i was working 12.

Pros

the colleagues

Cons

the van hire at an extortionate rate & filthy

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Jobs at Owens Group

Warehouse Operative / Forklift Driver - Nights

Cardiff

1 day ago

Warehouse Operative / FLT Driver

Newport

30+ days ago

Multi Drop Delivery Driver

Llangennech

11 days ago

Fleet & Compliance Administrator

Dafen

5 days ago

Professional Road Service

Class 2 Driver (Current Employee) - Cardiff, Cardiff - 31 August 2023

All round transport company with a competent and professional team. Pay is not great but a normal days work. Generally good support. Sometimes workload and locations can be questionable but pretty standard.

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Productive

Driver (Former Employee) - Bridgend, Bridgend - 30 August 2023

Good company, good job, good people good place good hours good shifts good location good management good trucks good trailers good money good support

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Awful place

Driver (Former Employee) - Newport - 27 July 2023

Absolute shambles of a place, never pay correct, make you work over the driving hours to get deliveries done. Tell you to log of tracker system so Amazon not aware your working over you daily driving hours. Moan if you take a break that is compulsory when driving all day. Managers rude, intimidated and constantly moan at you never any encouragement just always put downs.

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Really good place to work

Driver (Current Employee) - Dafen, Carmarthenshire - 23 July 2023

Very good place to work, pay in the account every Friday, can't complain about the company at all. Planners are really respectful towards drivers and helpful in any situation

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Boring/ unfair

Fitter (Former Employee) - London, Greater London - 19 July 2023

Charge hands don’t care, many hours spent waiting for materials, then told off for not completing, unpaid leave forced upon you, good group of shop floor lads

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Good for personal development and job satisfaction

Transport Planner (Current Employee) - Wales - 16 July 2023

I work with a good bunch of people and enjoy working with them, I find my job keeps me on my toes and helps me to work in new ways. It can be very challenging but I do get a sense of satisfaction after the day is done .

Pros

People

Cons

Some drivers

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Easy job management shocking

Class 1 driver (Former Employee) - Newport, Newport - 20 June 2023

Not a bad start wages are decent now can have all the hours you want mostly back and forward to London/Essex/Kent planners for tranpers are half sensible. If your based at newport the management is shocking although I had no real dealings with him he can't talk to drivers at all looks down at everyone and to be fair I don't know howbhe got the position.

Pros

Easy work all the hours you could want

Cons

Management is shocking, Sharing a truck, no respect for belongings

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Rubbish and horrible. Would not work there again for double the wage.

Team Leader/Supervisor (Former Employee) - Wrexham - 12 June 2023

What is the best part of working at the company?Leaving. My last week was the best week ever!!!What is the most stressful part about working at the company?The management. Shocking. Terrible place to work. What is the work environment and culture like at the company?Hateful and disturbing at times. Owens are a rubbish company to work for. What is a typical day like for you at the company?Couldn't wait for 7 o'clock to come quick enough.

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Great team to work with.

Delivery Driver (Former Employee) - DBS2 - 21 May 2023

Job is hard graft but pay can be rewarding. The depot was 40 miles from home so the commuting added on to my day. This along with needing to reduce my hours for personal reasons to three days rather than five was an issue when leasing one of their vehicles so I left. My OSM was an absolute legend and I miss my team and the banter loads.

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Accurate Check NOT free

Delivery Associate (Current Employee) - Newport - 26 April 2023

YOU pay £48 for your Accurate check. The routes are an hour away from the depot so my goodness, quite a strain on your pocket fuel wise and a stress up until you get paid.