Pacifica Group
3.7 out of 5 stars.
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Pacifica Group Careers and Employment

About the company

  • Industry
    Construction, Repair & Maintenance Services
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Rating overview

Rating is calculated based on 3 reviews and is evolving.



Customer Service Advisor in Houghton le Spring, Tyne and Wear
on 19 October 2019
In a typical day at this, you would be taking calls constantly and, are expected to take a call within 3 and a half minutes, this is so that we can speak to each and every customer and to keep them happy and satisfied and also so we can chase other calls we may have promised to call back.
White Goods Engineer in Birmingham
on 17 January 2023
Low salary, over worked
Very low salary for the role compared to other companies, 11 jobs per day on average which rarely fits into the working day. Long hours and no time for a break. Rarely get sent correct pre ordered parts so it’s hard to hit targets. Management good. Personal use of the company van and get left alone majority of the time.
Sales Team Manager/ Office Manager in Chester Le Street
on 17 November 2015
loved my job
Top place to work brilliant staff never a day goes by wish i was still there. left on good terms would happily work there any day of the week

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Questions and answers

People have asked 5 questions about working at Pacifica Group. See the answers, explore popular topics and discover unique insights from Pacifica Group employees.

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Interview insights

Insights from 13 Indeed users who have interviewed with Pacifica Group within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Tell me how you would persuade a customer to to extend their warranty at the end of their contact. Ideal quality's and traits of a call advisor

Shared on 14 October 2022

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