Questions and Answers about Pandora Jewelry

"give an example of great customer service"
"Do you know about targets?" E.g targets for the day/money.

Firstly, we had a sheet of paper to fill in when we got there. We had to write our names, what our strengths are, what were the collections that had been that year e.g. Harry potter & Millie Bobby Brown etc, and what we thought a typical day at Pandora would be like.
We were then put into 3 groups of 3/4. We had scenarios e.g. "a 15 year old girl walks in" and we had to suggest what we'd show her & how we would sell it. Writing all our answers on paper - which was good because we didn't have to speak up. They give you a box of jewellery to pick out so you have options. Then we had a 1-1 interview which pretty much just asked what experience you have - give examples of excellent customer service.
Finally the manager gave us some questions to answer about the company e.g. names of co founders and a lot of knowledge about the silver. Definitely do your research on the company about current collections and the silver. I really hope this helps as I couldn't find anything on here before I had my interview. Good luck!

It felt great being able to tell people I worked for such a recognised brand but the pay was disappointing

Dress code should be comfortable
But tidy

There isn't any

Black skirt, tights, black flat shoes, smart top or just black - also could wear blazer.

Pandora checked my previous employment records and emailed my previous references, only took up to a week

They are flexible to suit the needs of the business, not to support you.

4 sometimes 5 days a week

If you were to be a retail shop, what would you be and why?