Papa John's
Happiness score is 46 out of 100
3.5 out of 5 stars.
Get weekly updates, new jobs, and reviews

Papa John's Employee Reviews

Review this company
Job Title
All
Location
United Kingdom629 reviews

Ratings by category

3.4Work-life balance

Sort by

HelpfulnessRatingDate
Found 629 reviews matching the searchSee all 13,080 reviews

It’s ok wasn’t there long pay is dead because no shifts if not busy

Indeed featured review

The most useful review selected by Indeed
It’s ok wasn’t there long pay is dead because no shifts if not busy , they always sent me first on delivery’s when there were others available , great management ❤️

Pros

Free pizza, discount and moped

Cons

Long Hours terrible schedule
Was this review helpful?

Under paid, late pay, awful management

Paid minimum wage. Working rubbish hours. Unable to pay staff on time EVER. been here two years and never been paid on time Management don’t care about staff no matter how hard you work

Pros

Easy

Cons

Late pay, under paid, management
Was this review helpful?

Not good. Don’t recommend

Bad company very stressful Very sad I don’t have any life balance they treat you very bad please don’t work here. They do not care about you or you. I had a really hard time here
Was this review helpful?

Underpaid and overworked

Sometimes was left with one person trying to complete three drivers worth of work at 10 o’clock at night whilst also expected to clean everything and tidy up and help lock up. Waste of time. Never made money always had to use my own savings to get by as weren’t paid enough to survive
Was this review helpful?

No progressive pay scheme.

Been working for Papa John's for a year now and it's been the same since I started only with less hours and more stress. The work itself isn't that difficult but can feel a bit overwhelming at first. The best attitude to have is not to really care about the work which I feel isn't a very good mentality for work.Two days a year of standard holiday. (Christmas day and boxing day)

Pros

Discount pizza (Not free), easy work

Cons

Commission pay kind of sucks
Was this review helpful?

Rate your recent company

Share your experience to help others

It's ok, at best

The only good thing about the store I worked in, were the people! Pay always late (and incorrect) Pensions not paid into NEST after being deducted from wagesThe higher management didn't care about the employeesLong hours, no rewards
Was this review helpful?

Not good employers….

Not good employers , corporation is not worried how their franchises run and treat their staff… it’s all about fun social media posts and money in their pockets if they want to be as big as they say they want to be in the UK they have a lot to learn with McDonald’s, subway, etc…
Was this review helpful?

Very busy

Very busy workplace. You won’t have minute to rest. I stopped working there because of poor management. Every month we had issues with our pay. Very poor management.
Was this review helpful?

Fun workplace. Disgusting hygiene and no support.

Worked many hours overtime, helped train new staff with no extra pay. Supervisors are amazing but management never bother to come in. They will cut your hours down without telling you. I was working over 15 hours a week to then be cut down to under 10 with no explanation. Management does no safety/hazard checks,
Was this review helpful?

Good place to work for a second job

Good place to work. All staff are friendly. It can get very busy at weekends so fast paced but the job itself is enjoyable. Management is also understanding if needed weekends off.

Pros

50% off pizza

Cons

Work until 11
Was this review helpful?

Management is terrible

Worked many hours overtime, helped train new staff with no extra pay. Supervisers are amazing but management never bother to come in. They will cut your hours down without telling you. I was working over 15 hours a week to then be cut down to under 10 with no explanation. Management do no safety/hazard checks,
Was this review helpful?

Very stressful job

I work there for 2 months, this job is soo stressful and the manager and supervisor they are horrible with their stuff, we are not allowed to say something what is not correct for us because if you try to say something you don't gonna get enymore hours, in my opinion is not a good place to work

Cons

Long night shift with same money
Was this review helpful?

Unorganised

I was working there for 7 months and I was never given any uniform. They would tell me off for not having uniform and they never provided any. It was unorganised and not a good place to work

Pros

Free pizza, flexible hours

Cons

Unorganised
Was this review helpful?

Poor Management and the Owner of the stores expects too much.

When I first started at PJ it was a friendly and fun work environment as well as professional. It was an easy job with minimal complaints from both drivers and instore workers. Up until the start of 2022, the owner of the stores felt it was a good idea to steal drivers from our store for the other ones leaving us severely understaffed because the others were too. When its busy with orders with minimal drivers it makes all the orders extremely late and you are rushed off your feet and have to keep going until you've caught up and its very stressful for everyone. The workers from other stores slag off our staff at our stores to the owner for no reason. We are expected to meet unrealistic targets and are told we aren't doing a good enough job even though we are understaffed most of the time, some drivers even open at 11am and have to do instore jobs and drive at the same time and have been made to stay until almost 10pm. It was never like this and we always had staff but now the management and owner ship is very unprofessional and inexperienced and us drivers get the receiving end of it. Not a bad paying job but it feels like you never leave the place and its alot of stress.

Pros

85% off food, staff is young and friendly

Cons

Poor managment, expect to be asked to work on your days off, always understaffed especially on busy days, owner of the store is unfair.
Was this review helpful?

Awful customer service awful employees

They lied about pay rising. I was putting in so many hours just to be taken for granted. They also failed to pay me the fuel mileage. This job is a joke. I wouldn’t recommend it if it was the last job on earth. They treat their employee terribly. 👎

Pros

N/a

Cons

Pay is awful.
Was this review helpful?

if you need quick and easy money, i miss the work now.

it was good. hours were bad as they only wanted me to cover busy hours. so friday, saturday and sunday night from like 5pm - 9pm. i wasn't able to get longer hours but i was happy as i needed a job and got paid. was paid after a month where as most job pay weekly or every 2 weeks and i didn't seem to care. they also gave out holiday pays and a free pizza but i woundn't take it.

Pros

free lunches

Cons

bad hours timing
Was this review helpful?

Workable hours and free pizza

Overall a decent place to work. Pay is minimum wage so it's very poor and there always seem to be problems with payment. Drivers come and go so half the times they are always in need of delivery drivers. Benefits are free pizza and of you're lucky you'll get a assistant manager that would allow you take a drink or other things.
Was this review helpful?

Fun and Chilled Work Environment

Definitely would recommend. However, if you are part time and need the 20 hours, you might not always get it unfortunately. Coworkers are amazing and they have respectful managers!

Pros

After shift dinners
Was this review helpful?

Customer respect

Every customer that walks in to papa johns left happy and satisfied in how well presented the food is and how polite the staff are and helpful the staff are

Pros

50% off

Cons

Not much flexibility
Was this review helpful?

Stay away from the Bedford one

Basically if you aren't Pakistani or Indian you treated differently from other. The double standards are shocking and management are a joke. Stay away

Pros

Some people you work with

Cons

Not enough hours, management, the double standards and pay
Was this review helpful?

Fun

Quality Guarantee claims can ONLY be made via the store or by using the Papa John's app. Please use the drop down box below to find your local store contact details. Great place to work Great team and staffGreat customer

Pros

Customers

Cons

Long hours
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Papa John's. Our community is ready to answer.Ask a Question

Overall rating

Based on 13,080 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare Papa John's with

  • Companies
  • Papa John's
  • Employee reviews