Papa John's Employee Reviews

Shifts do not have a finishing time. You may work 2 hours; or you might work 6. There’s a lot of uncertainty about hours so there’s stress about money. When you work 6 hours, a break will be deducted even when you haven’t taken it. Little to no management from higher ups which means issues are left for months with no fix; after asking and asking. Not much room for progression within the company either.

Pros

Free meal after 4 hours

Cons

No financial security.

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job is fine but management is a mess

Assistant Manager (Former Employee) - Bristol - 6 June 2023

You will get no support from upper management, things are always breaking and the pay is terrible. staff discount is worse than actual deals they have for customers. Other than that there is not much wrong with the actual job.

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Insights into Papa John's

Based on 392 survey responses

Areas for improvement

Fair pay for job
Sense of belonging
Support from manager

Nice place

Pizza Maker (Former Employee) - Blackwood, Caerphilly - 2 June 2023

Quite a nice place to work, free meal per shift staff were nice enough made the shifts bearable and always something to do so the shifts would fly by,

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not bad

Pizza Maker (Former Employee) - London, Greater London - 31 May 2023

During my time working at Papa John's, I had the opportunity to work closely with my manager. Overall, the experience was positive. My manager demonstrated good leadership skills and provided clear instructions and guidance. They were approachable and open to listening to any concerns or suggestions. The work environment was organized and focused on teamwork, which helped create a sense of camaraderie among the staff. However, there were occasional instances where communication could have been more efficient, leading to minor misunderstandings. Nevertheless, my manager's dedication to maintaining high-quality standards and ensuring customer satisfaction was evident. Overall, my experience at Papa John's was rewarding, and I appreciate the valuable skills and knowledge I gained during my time there.

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The most mismanaged environment I've worked in

Delivery Driver (Current Employee) - Wrexham, Wrexham - 29 May 2023

Pay is always late and when it isn't it's disproportionate to the work they expect from you. Holiday days are never paid + management dont care at all.

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Fun place with a good work ethic

Kitchen Assistant (Former Employee) - Portslade - 27 May 2023

Is fun, moves fast. Great support from staff and management. Breaks are consistent, there are opportunities to move forward within the business chains.

Pros

Free lunch

Cons

Inconsistent tasks

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Decent workplace with nice managers

Crew Member (Former Employee) - Cwmbran, Monmouthshire - 25 May 2023

Worked here between 2019-2021, The managers and drivers were lovely alongside the crew members. The only downside is the pay rate which is minimum wage.

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Worst place I’ve worked

Team Member (Former Employee) - Hastings - 22 May 2023

The management was appalling. Hardly given any shifts. They don’t like hiring girls/women. Minimum wage. Don’t pay water on time. Don’t recommend you work there

Pros

Free food on shift

Cons

Bad pay and management

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Bad pay

Sales Assistant (Former Employee) - Stoke-on-Trent, Staffordshire - 20 May 2023

Work is good but in the environment where your requirements aren't met no toilet breaks and you can travel to the weekend picker person who has the same thing happened

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Tedious and frustrating

Delivery Driver (Former Employee) - Chesterfield - 17 May 2023

What is the best part of working at the company?There wasn’t one . Abismal working conditions poor pay and an assistant manager who lies about things he has done behind your back What is the most stressful part about working at the company?When it was busy it could be stressful What is the work environment and culture like at the company?Poor , incredibly poor . Very badWhat is a typical day like for you at the company?Delivering pizzas pot washing

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Senior Director of Financial Planning & Analysis

worst workplace

Shift Manager (Current Employee) - Aberdeen - 14 May 2023

there is no management, less hours, working atmosphere is not healthy here, partiality is so evident, salary is not paid properly according to the hours worked.

Cons

salary

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Stressful and feeling dull

Customer Service Assistant (Former Employee) - Redhill, Surrey - 11 May 2023

What is the best part of working at the company?Nothing as such very tense environment What is the most stressful part about working at the company?Everything is stressful no one is helping nature What is the work environment and culture like at the company?Stressful manager not present at most of the time What is a typical day like for you at the company?Stressful you have to manage all alone

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bad work

manager (Former Employee) - Bournemouth, Dorset - 3 May 2023

Very poor work place, do not work here. All staff do is talk and be on their phones and it’s so slow. If you want to do nothing then apply but the management are bad

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Dead end job

Delivery Driver (Former Employee) - Cramlington - 2 May 2023

Wage was false advertised got much less then what they said.days off get hassled to come in none stop.Other drivers ask you to stay late because they want to go home early.Run by kids.If they need you to help them that's fine but if you need their help they will complain and try get out of it.Don't get online tips even when your supposed to.Don't pay you the right amount try and rip you off

Pros

Part time

Cons

Everything

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Friendly & easy

Team Member (Current Employee) - Scotland - 28 April 2023

Enjoyed working there not difficult great first time job. Only downside is it’s minimum wage but otherwise staff were friendly, and manager. Good place to work.

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Don’t ever work here

Delivery Driver (Former Employee) - Glastonbury, Somerset - 25 April 2023

The company is awful and falling apart you will always be underpaid it’s not worth your time or effort just look elsewhere, drivers get barely anything for deliveries

Pros

Cons

Everything

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Very Poor Management

Delivery Driver (Former Employee) - Exmouth, Devon - 24 April 2023

The management in the Exmouth branch would be more suited to a circus than running a pizza shop. Constantly dropping drivers hours while giving their favourites extra. Not having enough instore staff for busy shifts ie weekends. Ask too many questions or upset the management and you are suddenly given no hours. Waiting weeks for my pay and still waiting now.

Pros

Free food on shift. Good co-workers.

Cons

Management, Poor wages, No consistent hours.

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Draining and not worth the hassle

Instore Team Member (Former Employee) - Grantham - 23 April 2023

What is the best part of working at the company?Working with certain coworkers What is the most stressful part about working at the company?Not getting hours promised. The managers are not the best they are very grumpy and mean will blank all requests and are very "lazy" me and the front of house staff never got recognised for our hard work and when it got bust they would leave the cooking area and sit in their office and avoid all forms of hard work What is the work environment and culture like at the company?It really depends on the staff you are working with because it can be very challenging and depressing and other times it is a happy cheerful placeWhat is a typical day like for you at the company?Stressful not overly busy but still hard to work in the type of environment the managers create with in the area

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Bad experience

Delivery driver (Former Employee) - Newmarket road - 19 April 2023

Very worst company to work with bloody management the manager doesn’t even know how to interact with the staffOverall very bad experience most of the staff leave the job suddenly

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I don’t recommend working for this company

Delivery Driver (Former Employee) - Carlisle - 17 April 2023

Worst place ever. Too many issues in all aspects of the business. No holiday and, no, you don’t receive any payment for time off.Fuel costs more than you get on for your deliveries. Bear in mind the wear and tear on your vehicle, tyres, oil, filter (overall service)Do something else!!

Pros

None

Cons

0.01p tips once at every 3 months

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Worst job ive ever had

Temporary Team Member (Former Employee) - Newcastle upon Tyne, Tyne and Wear - 12 April 2023

Don’t train you properly but expect you to be able to do everything in a matter of days, was expected to be able to do things I’d never even been taught and then got complained at for not knowing how to do it. The pay is terrible and they send you home whenever they feel like.