Work wellbeing score is 62 out of 100
3.4 out of 5 stars.
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Papa John's Employee Reviews

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Location
United Kingdom785 reviews

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3.3Work-life balance

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johnpizzadeliveryunsociablewhilstwagerotafood

Relaxed Work

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alaways pay on time relaxed work however managers can be unfair with hours sometimes and pick and choose however the job is good as you are given a moped
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Absolute worst

I was work there as a driver.Cannot trust them, they did not care about staff. Management is unfair with staff and lie s a lot. Breaking the law in so many points.Not recommend at all.

Cons

Just unfair
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Poor management

Management was poor. Shift patterns were all over the place. Car park was dreadful, no proper parking for drivers and staff at the store. Never enough orders for drivers, you end up arguing over who gets the next one. Only decent part was some of the people you meet. No insurance for your vehicle, even though it clearly states they offer it. Left quickly.
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easy job

great place to work - flexible shifts and good management meant the job was great for a part time gig while at university - not stable enough for a full-time job
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Great, depending on the management.

I first started working at Papa John's a year ago from writing this review, and I enjoyed it at first, the management was decent and I didn't have to pull any extra weight. This was for the first 6 months or so until new management came in and, in no exaggeration, destroyed everything good about the place. The nice work culture, gone. The staff that were there, gone. The predictable hours, gone. The place became so unbelievably mismanaged, and ended up with only 2 people being able to speak English. The previous staff were replaced with inexperienced nepotism hires that all answered to the owner, and the drivers that were brought in were cash-paid and miles slower than the previous drivers who all ended up leaving. I mean, they couldn't even make the orders correctly and on time; the amount of complaints that came in due to the poor staff and management shot right up.I'll end with this. DO NOT even consider joining the following stores in Manchester if you value your time and effort:- Swinton- Urmston- Fallowfield- StockportThere may be more, but these 4 I know are owned by incompetent owners and staffed by incompetent mangers and staff. Do yourself a favour and avoid these stores, both for working and ordering.

Pros

Flexible, Easy

Cons

Inconsistent Hours, Poor Staff & Management, Poor Pay
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Insights into Papa John's

Based on 453 survey responses
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Support from manager

Decent

People were nice and friendly along with providing training and online resources and opportunities to progress within the company. Most orders are just eat and are easy enough to get sent out for delivery.Overall would recommend as a first part time job great for customer service experience.
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Fun place to work

What is the best part of working at the company?You get 50% discount for food and a free pizza when working over 6 hours What is the most stressful part about working at the company?Not getting the uniform to wear What is the work environment and culture like at the company?It’s fast paced but when you get the hang of it then it’s easy What is a typical day like for you at the company?When the phones are ringing and I answer it
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I think It’s ok if you don’t have any other options

The thing is they only call you or give you rota in most busy hours and they instantly tell you to go home if it’s not busy even you have hours left according to rota given

Pros

Good for students

Cons

Countless
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Fun workplace

Colleagues made the job worthwhile, but the pay wasn't great and didn't feel valued as an employee, working in understaffed and busy conditions most shifts with weekends being mandatory.
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Fun workplace. But bad pay

Working there for almost a year. It is a fun competitive workplace with colleagues though the pay as a 17 year old could be better especially when working the same tasks as adults who get paid more.
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Good environment to be at

Learnt a lot of new things, encouraging staffAdvancement if you are willing, good management, flexibility perfect for a part time

Pros

Free meals

Cons

Fast paced
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There are weird guys working there

My typical day at work is getting stared at by an 40 year old man that is a pedo. Management is terrible. The work place is rubbish too. Don’t get paid enough

Pros

Free food

Cons

5 mins breaks
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Fast paced

The job itself can be fast paced but it's easy to get used to. Once you are trained, it becomes easier to complete tasks more efficiently. However, I had no support from management to resolve any work place issues.

Pros

50% discount on pizza

Cons

Unsupportive management
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Bad management but the day today people you work with are great

I would avoid working for duke street,shawlands. Broomhill new management is terrible just got my job application rejected after already working for them and already left couple of months later not all papa johns are like this just the ones I have mentioned. Now work for a different papa johns and this one treats me and it’s other workers much better
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High demand

You are expected to work with no opportunity for a lunch break. The hours are inconvenient and purely for the benefit of the company, you are not respected and are purely seen as a number.

Pros

No free lunch

Cons

Inconvenience with scheduling
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Bad

Not the company but where I worked myself was horrible management and pay was literally the minimum and other companies do pay better for 16yr and up.
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Easy but poor management

Working here wasnt too hard as shifts were typically short and sometimes too short. My biggest problem while working here was the management. The quality of shifts was almost fully dependent on which managers you you had on that day. I used to dread the days i had to work under a certain manager which shouldnt be the case for any workplace. However co workers were always friendly and the work you do in store is fairly easy.

Pros

Easy job

Cons

Managers
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Challenging at times

Hasty promotion. Lack of breaks and chronic understaffing made the job more stressful than it needed to be. Decent support from management and supervisors.

Pros

Cooperative team

Cons

No breaks, low pay, hasty promotion.
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Ok

Ok pay for school leavers or someone with a friend of mine is the best for you to shut up and down the road to the Lakme fashion week couldn't be fulfilled but thanks
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Flexible work

Good job if like working on your own and when you want to. Rota was posted weekly and can change shifts. Friendly employees and management.Bonus per delivery paid weekly to drivers
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I wouldnt

I wouldn’t advise working here unless you want your car to continuously break and when it breaks not be allowed time to fix it when you aren’t earning money. They don’t pay enough for fuel either especially with the fuel prices rising again.

Pros

nothing

Cons

no free lunch on day shifts unless you do 8 hours, no chance to fix car if breaks and be threatened with your job
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Overall rating

Based on 14,560 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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