Paul Smith Employee Reviews
United Kingdom33 reviews
Found 33 reviews matching the searchSee all 67 reviews
Indeed featured review
The most useful review selected by Indeed
The job itself is certainly not challenging. It's a standard retail job really but with fancier stores and "luxury" clothing. I personally didn't enjoy it due to being made to feel unwanted. Staff who have worked together for a while will stick to themselves and they seem to think the brand is luxurious and their whole life when in actual fact, the brand is premium, not luxury. Was made to feel like an outcast and I wasn't the only one. Too many people thinking their fashionistas and it was quite embarrassing. Message to them: You're a sales assistant. That's what you were hired as and for. Nothing else. Take your head out of you know where.Absolutely no chance at progression, I worked with people who had been with them for over 5 years and the highest they got was to a supervisor level which is poor. Wouldn't recommend Paul Smith as a company to work for at all. Paul Smith himself however is a nice guy, I must say.
Free clothing occasionally, huge discounts on clothing.
Long hours, weekend work, no progression, felt out of place.
I have worked at Paul Smith for just over a year. I find the brand to be excellent to work with and incredibly supportive. I have made so great friends, the work and lifestyle balance is superb, the management are just fab and the perks of this job are brilliant too!
I worked here part time whilst at university. The people I worked with were lovely, management was so friendly and treated you like a human being not just an employee. You get so much for your work uniform and major discounts so my wardrobe is full. I cannot recommend Paul Smith as a job enough! I have learnt so much and if my parents weren’t forcing me to get a full time job then I’d be staying here.
Uniform allowance, great management
Had to leave
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Paul Smith?
The management were awful within this workplace, they would just all leave the shop floor and chat and gossip in the staffroom all day, leave sales assistance on the shop floor all day and and would leave work early.
Working here was fun because the clients who shop he come from a music or art background so for me there was a lot of interest in common so it was easy to talk to clients and focus on CRM. I mainly focused on the formal wear however because this store sold a lot of interiors i would be involved in those sales. The visual merchandising of the store was always very fun and contemporary which added a really great vibe to the store.