Pavers Shoes
3.5 out of 5 stars.
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Pavers Shoes Careers and Employment

About the company

  • CEO
    Stuart Paver
  • Company size
    1001 to 5,000
  • Revenue
    £100m to £500m
  • Industry
    Retail & Wholesale
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15 jobs

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Salary estimated from 651 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Store Manager
£25,015 per year
Retail Supervisor
£9.21 per hour
Assistant Manager
£18,740 per year
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Rating overview

Rating is calculated based on 184 reviews and is evolving.


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Work-life balance


Manager in London, Greater London
on 26 March 2021
Great company to work for
It's a fast pace environment as structurally there is no specific teams for functions . However, you get to learn to work on different areas of the business and up skills, which is an enormous positive. The involvement in other functions requires great skills sets such as prioritisation, organisation and time management, which are essential skills needed in order for an employee to continue growth and development within any business. Pavers have great core values and as business they continually place efforts and review operations to ensure these values are in alignment.
Warehouse Operative in York, North Yorkshire
on 8 April 2021
They say they are a family company but to me its all about profits Changing warehouse hours to shifts 6 to 230 and late shift to 10pm and same on a weekend till 10pm No extra money for weekends and no shift allowance. If I was u look for a better company what looks after there staff Not flexible at all .so if you have children or elderly family look elsewhere Use the agency alot so that tells you something
Customer Service Advisor in York
on 22 March 2021
An awful, toxic company to work for.
One word sums up a typical day at Pavers: frustration. Unfair/unrealistic targets (unexplained, you're not brought into the conversation with them) taking any enjoyment away from the job. Have to start at 100mph and it's a daily endurance test. Constant 'technical/IT' & stock challenges in the way; as a company they don't do the basic stuff right. Front line staff take the brunt of the pressure, and are rarely trusted/able to make decisions (but oddly very little quality control over your work unless they come across something). Simple jobs stretch out - sending too many internal emails... Waiting. While having targets to hit. And you'd think they'd want the opposite of this? The numbers don't tell the whole story. Madness. An ingrained toxic culture of increasing pressure (passed down indiscriminately, gotta climb the ladder and become that to get away), when often it's not necessary - quieter post Christmas they actually increased pressure/targets! Strict unrealistic targets (not presented as 'aims', which during lockdown is easier to take mentally.)Most significantly, they don't respect mental health issues resulting from continued pressure (instead throwing it back at you: "Why didn't you say something earlier"!) Lies about what's ahead. Don't feel part of a team (Home working, but they should have done more with Zoom - events etc). A company driven by anxiety. They monitor/spy on you, WELL outside of any training requirements.More team leaders than necessary (mostly bland/cold 'personalities' without any skills or empathy to motivate), given more power than they should have, and having constant pressure on themselves delegated down, from managers also avoiding responsibility. Training is rushed - no overview - just launch straight into 'doing' (quantity over quality); later some faqs and background training but by then you've had to learn on your own. No induction or info about the company and access to welfare stuff/company structure. Only basic health and safety; certainly no family atmosphere you might hope for. Overall, don't believe they're in the top 20 retail companies to work for, it's all a con. They just don't care about you, unless you're their type (and a team leader in waiting, whereby you will basically be doing that work without the pay if there's not a promotion).
Assistant Manager (Full Time) in Bluewater, Kent
on 19 February 2021
Family within the store
Been with the company for nearly 10 years and my job roles has changed over the years. Meet different people everyday and deal with different aspects of customer service and running the store. Learning to deal with different types of management styles day in day out.
Supervisor in Colne, Lancashire
on 9 December 2020
Productive and fun work place
I have worked with Pavers for 8years. They have always been family oriented and go above and beyond to help when it comes to family life.They give you all opportunities to further your knowledge and career by providing courses (in beautiful places too.)The company is brilliant to work for.
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Questions and answers

People have asked 35 questions about working at Pavers Shoes. See the answers, explore popular topics and discover unique insights from Pavers Shoes employees.

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Interview insights

Insights from 126 Indeed users who have interviewed with Pavers Shoes within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

General interview questions from the internet. Tell me about a time you received/provided great customer service etc

Shared on 5 August 2018

Can you read a code, can you go up a ladder , but that was years ago. Now its more in depth, like most other interviews. What can you bring to this company? Give me an example of when you went the extra mile for a customer? What is good customer service? What are your strengths? What are your weaknesses?

Shared on 28 July 2018

Describe yourself, past experience with customer service

Shared on 27 September 2017
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