Paymentsense Employee Reviews
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Social place to work, but alot of favouritism
Finance Analyst (Former Employee) - West London, Greater London - 9 June 2020
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The most useful review selected by IndeedThere is a lot of favourtism in the company.
If you get in with th management, you will be looked after. If not, they will find any and every way to sack you.
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Great new Bristol employer!
Talent Acquisition Manager (Current Employee) - Bristol - 10 June 2021
Plenty of opportunity, great people and collaboration. Exciting culture, good perks and well paid in each area.The pace might not be for everyone but if you like a challenge, this is the place to be!
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A great place to work with great career opportunities!
Product Manager (Current Employee) - London, Greater London - 9 June 2021
Paymentsense gives you the opportunity to really challenge yourself and learn every day. No two days are the same as a Product Manager but Paymentsense fosters a culture where you are surrounded by intelligent, driven people with a customer first mentality. As a PM, we are responsible for driving product definition, scope and delivery of our products whilst working in a cross-functional unit and across the business with different stakeholders. With a relatively flat structure, we are given the freedom and responsibility to challenge decisions and prioritise how we see best fit for our customers. With this mindset and culture, it can often feel like we're switching and changing course frequently but that's what helps us serve our customers best. Everyone in the team rally's round and is committed to giving our customers the best experience. Across the business, the people are great.
Pros
Exercise classes, office coffee, great people, fast-paced
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Best company I've ever worked for!
Supply Chain Manager (Current Employee) - Bristol - 2 June 2021
Paymentsense really has such a great culture, and this is the only place I've worked where my colleagues are all on the same page with passion for what we do and supporting the business to achieve bigger and better things! The job can absolutely been intense with lots of different things all happening at once, but that autonomy, variety and challenge is what motivates me and the job satisfaction is immense.
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Amazing Culture and Forward thinking company
Collections Process and Policy Lead (Current Employee) - Hull, East Riding of Yorkshire - 1 June 2021
A typical day at Paymentsense is never the same. You work in a fast-paced environment with an ever-evolving business that's only constant is to be customer first. The people and culture are amazing and everyone will help you in any which way they can without a moment's notice. The management always has time for you and addresses any concerns with you directly and is very transparent in their decision making. The hardest part of the job is the amount of knowledge that is required and that you use on a day-to-day basis.The most enjoyable part is that if you have any idea that will benefit the customers or the company you have full backing providing that you have evidenced how great of an impact that will be !!
Pros
Culture, Customer First, Collaborative, Forward thinking, Job Progression
Cons
Extensive System Knowledge required and to be retained
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Agile, innovative workplace
Collections Team Manager (Current Employee) - Hull City Centre, East Riding of Yorkshire - 1 June 2021
I am now coming up to 4 years with Paymentsense and have been fortunate to grow significantly both professionally and personally as a result of the support and challenge the company provides.On the outside, the company is striving to ever improve the now high standard of a customer-centric approach. Internally the company is ever-evolving and achieves this fluidity due to the time and resource it invests in both the people working here and the talent recruited externally. Due to the fast-paced nature of this industry, there are constant avenues of development and advancement. Much of this is now driven by the individual pushing themselves but the rewards to those who do are considerable.
Pros
Support, Development, People, Agility, Customer and Employee focus
Cons
Agile nature can require compromise on shift and also expand role
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The best place to work.
Team Manager (Current Employee) - Bristol - 1 June 2021
I have been working here for over a year now and I can honestly say it is the best place I've ever worked. They pay well, great bonus scheme, lovely perks like an extra holiday day a year, great coffee, fruit etc in the office, occasional work gift - you just honestly always feel really valued and cared for. Management are always supportive, kind and encouraging. Such a great culture. Work hard, play hard. The people are what make it. Every single person here is lovely.Dont hesitate to join!
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welcoming and fun
Payroll Administrator (Former Employee) - London - 1 June 2021
I have learnt a lot about Payroll and the workday system, Management are approachable and ready to help when ever neededThe culture is amazing always lots on and lots to look forward too as well The hardest part of my job is to know when to log off as when i sink my teeth into something i just want it done The most enjoyable part is getting to meet so many lovely people and the Dogs in the office is a great bonus for the work atmosphere
Pros
Free coffee bar
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Stay away
Business Development Manager (Former Employee) - North West - 20 February 2021
No basic, very poor commissions...stay away. They expect you to go to business without any expenses being covered whilst you are on commission only and even when the commissions are paid they are very low.
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Very Bad Management structures. Not a good company to work. No support whatsoever
Business Development Manager, UK & Ireland (Former Employee) - London, Greater London - 12 November 2020
It's all about profit and no consideration to anything else. Very terrible people at the top. Terrible company to work. No support whatsoever because the people in Management are clown.
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Jobs at Paymentsense
Great new employer in Bristol
People Team (Current Employee) - Bristol - 2 October 2020
I'm only a few weeks into my new role at Paymentsense but can say it's the most exciting place I've ever worked .. lots going on, plenty to get involved with and exciting plans for the future.The pay is very competitive and for that they really do look for the best, so standards are high. If you want to work somewhere fun, welcoming and exciting, and you're not afraid of hard work and the idea of building something new excites you .. Paymentsense is the place for you.
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Good training is where it starts and ends
Business Development Advisor (Former Employee) - East Midlands - 1 October 2020
This employer does not value employees. Managers use salespeoples leads and pipeline to bolster their own sales. Customer service is non existent and salespeople have their contact number changed so customers can not call them if there is a problem. There are annual fees thd sellers are not told about so customers get irate. Paymentsense are looking to sell the business or were.
Pros
Training
Cons
Poor management, no support, no honesty, no trust
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No rights for Field Sales & corrupt
Consultant (Former Employee) - West Midlands - 20 August 2020
I found the training vague and felt they just wanted to get you out to gather leads. They ask you to pair with more experienced consultants for high value leads that may be complex. These are then stolen from you and given over to meet high flyers targets. Corrupt middle and upper management. Office staff are a Stepford like cult. No rights at all, wasnt even given a contract.
Pros
high earnings only after self learning
Cons
face fits culture and corrupt toward new starter
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Very Hard Work
Business Development Manager (Former Employee) - any where - 17 August 2020
Management always moving goal post and not supportive. Want earth but cut throat. Had very high turnover of staff and no knew it but spent to much time new recruits rather than developing existing work form in the field.
Pros
flexible work time
Cons
everything else
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Toxic
Manager (Former Employee) - Westbourne Park Station - 3 June 2020
I worked there for a few months contracting as a manager in their London office (Notting Hill). Initially they hired me due to my professional experience however I soon found out they weren’t open to change or innovating systems. They seem to resent suggested changes and it was apparent that my face and personality did not fit. If your a yes person, like others to do the thinking for you and don’t mind toxic environments and the poor ethical culture with staff and it’s customers, then Paymentsense is for you. Otherwise I would avoid like the plague. No amount of free beer and fruit is worth it.
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Working at payment sense
Assistance (Former Employee) - Hull, East Riding of Yorkshire - 15 April 2020
My experience at payment sense was brilliant as I was welcomed onto the team and they guided me fully for what I needed to do, to then succeed at what I was doing, the work environment was excellent and I would recommend the job to others
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Horrible culture for self employed business consultants
Business Development Manager (Former Employee) - North West - 10 April 2020
Encouraging recruitment process
Promising product and on-line training
Week’s training at hotel RSM did not bother turning up, trainer undertaking new role with no support. Emphasis of training poor with many important processes and form filling skimmed over
No field support, mentor far more interested in their own success.
Leads and appointments given to high achievers limiting growth potential
Advanced training allocated unfairly and rationed by nepotistic Area Manager
They do not deserve good sales people
Expect to see a 5 star review following this one.
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Joke of a company. Avoid at all costs
Customer Service Advisor (Former Employee) - Hull, East Riding of Yorkshire - 13 March 2020
I worked here up until recently, there is no job security, they keep on those they like and get rid of the rest. Please avoid this place for your own sake.
Pros
Drinks
Cons
Everything else
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Fast paced and exciting FinTech
Marketing (Former Employee) - London, Greater London - 6 February 2020
Paymentsense is a really exciting and fast paced place to work. There is so much going on and lots of big plans. Lots of really inspiring people and if you're willing to work hard then you'll definitely be rewarded.
On the whole management are great, there is the odd one or two or have been there for years and are really stuck in their ways (i.e. being against a flexible working culture).
Work / office perks are really good - free barista coffee, loads of clubs which are funded by the company, and soon to be a brand new office in a new development in Paddington. Benefits are okay but could be better (minimum pension contributions and no subsidised gym membership - which for London is pretty unusual).
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Having fun with people is a great way for individuals to learn about each other’s traits, likes, dislikes and develop unspoken habits and rules that a
Business Development Consultant (Former Employee) - London, Greater London - 3 February 2020
Great place to work where everyone helps each other with their specific skills in order to make every project successful.
Plenty of activities, both work and non-work related, in order to know everyone.
On-the-job training activities from every sector of the company.
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Productive and collaborative environment
Data/Customer Insight Analyst (Former Employee) - London - 29 December 2019
Great place to work where everyone helps each other with their specific skills in order to make every project successful.
Plenty of activities, both work and non-work related, in order to know everyone.
On-the-job training activities from every sector of the company.
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