People In Action Employee Reviews

great job at first but became increasingly tiring and struggled to get the support staff in to be able to manage effectively which became a burden in the end

Was this review helpful?

Lovely job poor pay

Support Worker (Former Employee) - Bedworth, Warwickshire - 14 September 2023

Enjoyed my time here. Was excellent and they seemed to care about the staff. Just a shame that the pay was so poor. Also the days could be very long and tiring

Was this review helpful?

Insights into People In Action

Based on 18 survey responses

What people like

Time and location flexibility
Clear sense of purpose
Ability to learn new things

Areas for improvement

Sense of belonging
Fair pay for job
Trust in colleagues

Not a good company to work for

Support worker (Former Employee) - Nuneaton - 10 March 2023

Worked for this company for over 10 years, over Worked, stressed mentally and emotionally drained. Some of the management are ok, other's just expect you to jump through hoops with broom up your backside. The only 3 good things about this company is the customers themselves and seeing them achieve their goals, then the staff who you work with in the service and then the training is fantastic. I left due to personal reasons but got no support at all from my manager. You are just another number. There is no motivation for the staff, the company except you to put that first before your home life.

Pros

The customers

Cons

Long hours

Was this review helpful?

Official response from People In Action

13 March 2023

Thank you for taking the time to place a review. At People in Action we have very stringent policies regarding the safety of our customers and staff. We take all reviews and complaints seriously. We also have a grievance policy which would have been available to you. I would welcome the opportunity to speak with you and discuss your concerns further, please feel free to contact me on 02476 6433 or email krandle@people-in-action.co.uk

Not the best

Support Worker (Former Employee) - Nuneaton, Warwickshire - 27 February 2023

Worked at pia for 2yrs I have met some lovely people and my manager was somewhat supportive, but management isn’t great they make you feel guilty if you say no to doing an extra shift, your over worked because they can’t find the staff to help out. Also staff members that mistreat clients get moved service instead of get fired

Was this review helpful?

Official response from People In Action

13 March 2023

The staff are very welcoming and a fun workplace

Support Worker (Current Employee) - Coventry - 11 February 2023

They have a supportive management team. The staff are welcoming and very friendly. There are enough shifts and the work is not stressful. It is an interesting place to

Was this review helpful?

Rate your recent company

Share your experience to help others

Better in the past

Support Worker (Former Employee) - Leamington Spa, Warwickshire - 8 August 2022

a typical day at work: understaffed. What i learnt: expect nothing to run smoothly. Managment: some ok, others nasty and bullying. Workplace culture: none. The hardest part of the job: co-workers who are incompetent and try to blame others for there incompetency. The most enjoyable part of the job: The custombers, the ones your supporting. They deceive much better service which most staff try to give, but you feel like your fighting again walls and tides all the time.

Was this review helpful?

awful management

Support Worker (Former Employee) - Leamington Spa, Warwickshire - 4 June 2022

dBs somehow took 2 months and, having already left my last job, people In action waited until the end of the First week training (After the 2 month wait) before forcing me to sign a document stating that I will pay for mandatory training if I leave within a year, without actually stating the cost. they continually move staff to other services even if they are already on shift. we were constantly forced to use personal vehicles for work, despite complaining that few of us had business insurance. overall, the management don't value hard work or compassion, you're. just a number to them.

Was this review helpful?

Amazing place to work

Support Worker (Former Employee) - Leamington Spa - 15 March 2022

Loved every second of this job when I worked there. It has been awhile since I was there but the place was fun, organised. New exactly what they wanted from a business. Everyone was so friendly from clients to colleagues. Everyone had a roll and everyone was important. Such a rewarding job for a great company

Pros

Everyday is different. People are great. Lovely place.

Cons

Long hours

Was this review helpful?

Bad management

Support worker (Former Employee) - Bedworth, Warwickshire - 14 March 2022

Horrific management in part. Would highly recommend not working here. Not worth the trouble. Totally unsympathetic management, hard to believe certain people there are trained in mental health advocacy.

Was this review helpful?

A worthwhile venture

Support Worker (Former Employee) - Stratford-upon-Avon, Warwickshire - 23 January 2021

This is one of the best jobs I've ever done. I think it's fair to say that no job in care is ever totally free from politics and cliques. That's almost a given in this job, But People in Action were far more supportive of their workers than any other care company I've worked for. The work can be demanding. and some of the customers challenging, but management were flexible and reasonable, and fitted the best workers to the best clients. If there was a problem, I found them flexible and reasonable. I also met some special people here, whom I will never forget. Care work is not for the fainthearted, but the rewards are certainly there too. Under fair management I was given the chance to thrive.

Pros

Positive working atmosphere - that means a lot in this day and age!

Cons

Some clients are very challenging

Was this review helpful?

Official response from People In Action

6 May 2021

Thank you so much for taking the time to return a very open and positive response, it is very much appreciated.

Jobs at People In Action

See more jobs

Service Manager (Care)

Nuneaton

15 days ago

Assistant Manager - Care Services

Leamington Spa

15 days ago

Community Mental Health Support Worker

Worcester

15 days ago

The job in general

Support worker (Current Employee) - Warwickshire - 23 June 2020

I have worked for people in action for a number of years and they give you the opportunity to progress if you feel you can. I loved being an assistant manager at the start as there was so much to learn and it's quite interesting but you are expected to know what your doing straight away and left to your own devices quite a lot.

Pros

Good compnay for a support worker

Cons

Not a lot of training for becoming an assistant manager

Was this review helpful?

Official response from People In Action

16 October 2020

I am sorry to see you have given us such a low rating on your review. As you will be aware, People in Action have a very in depth training program and qualifications that need to obtained to complete any role is offered. Should you have felt you were not receiving the correct support you could have approached your Line Manager or the HR department to seek further advice and support. The role of Assistant Manager is very fast paced and any feedback in regards to further training and support is very welcomed.

Please read below

Support Worker (Current Employee) - Leamington Spa, Warwickshire - 1 June 2020

You are expected to begin work at 8am or 7.30am on a morning shift to finish at 3pm. And the afternoon shifts starts at 3pm till 10pm. What you have to do varies depending on the clients you will be looking after for that shift.

Pros

Flexible shifts. 5 weeks annual leave.

Cons

Rubbish pay

Was this review helpful?

Official response from People In Action

19 June 2020

I am sorry to see you have given us a low rating on your review. People in Action support vulnerable adults, therefore our shift patterns have to start so early and finish so late to meet the needs of the customers we support. We do offer varied shift patterns and everyone receives their rota a month in advance. Unfortunately in relation to pay, we rely on Council funding, therefore our rates reflect what we receive.

Do NOT apply !!

Support Worker (Former Employee) - Leamington Spa, Warwickshire - 28 May 2020

Milverton terrace doesn’t have a good working environment, it’s very toxic and staffs weren’t supportive. They liked to create conflicts everyday , there’s no team work there and the managers are also not professionals . there is a lot of gossip and little work there. I suffered discrimination and I didn't feel part of the team .

Cons

Toxic environment

Was this review helpful?

Official response from People In Action

19 June 2020

I am very sorry to read your comments. People in Action operate very stringent policies and procedures to support both employees and customers. We have an open door policy and at any time you could have approached your Line Manager or the HR Department to seek further support. We do NOT tolerate any form of discrimination. Any concerns/ complaints raised are taken very seriously and are acted upon as appropriate.

Aweful

Support Worker (Former Employee) - Worcester - 18 March 2020

Thank goodness there are better places and people to work for. I have never seen a company go down so far, so quickly. Shocking, and sad. As other people who left have said, “Do yourself a favour and find somewhere better”.

Was this review helpful?

Official response from People In Action

19 June 2020

I am very sorry to read your comments. People in Action pride themselves on delivering safe and efficient services and are thankful for all of our hardworking employees.If at anytime you felt this was lacking, People in Action operate very stringent policies and procedures that are designed to support both employees and customers. Any concerns/ complaints raised are taken very seriously and acted upon as appropriate.

Very toxic atmosphere

Support worker full time (Former Employee) - Milverton terrace. - 15 March 2020

Not very welcoming place to work. I had problem areas in my induction that impacted on my probation. Given more time and support i could have adapted. It almost felt I was set up to fail. The assistant manager was very discriminatory and disablist colleagues were not supportive on the whole. Even in the early stages I never felt welcomed as part of the team. I addressed my own health issues but there was no adjustment or understanding of my needs as a disabled person.

Was this review helpful?

Official response from People In Action

19 June 2020

I am very sorry to read your comments. People in Action offer very informative training and induction programs to support everyone within their roles.People in Action operate very stringent policies and procedures that are designed to support both employees and customers. We do NOT tolerate discrimination of any kind, and at anytime you could have raised your concerns with your Line Manager or the HR Deparment. Where possible, reasonable adjustments are always made to support your continuous service and development with the organisation.Any concerns/ complaints raised are taken very seriously and are acted upon as appropriate.

Really Happy

Support Worker/Carer (Current Employee) - Residential Service - 16 December 2019

I’m really happy working for People in Action. I work as a Support Worker and the role is really rewarding. I get on great with the service users and every day is fun. My Manager looks after me and I had fab training throughout my career.

Was this review helpful?

I love my job

HR (Current Employee) - Bedworth - 11 December 2019

I have worked for the organisation for almost 7 years and have loved every minute. I have learnt so much within my role and fully appreciate the hard work and dedication put in by everyone who works at People in Action. Everyday is different and I truly enjoy working with people.

Was this review helpful?

Very very poor company to work for. Apply at your own risk. Management absolutely awful no support offered only interested in covering shifts and over

Support Worker (Former Employee) - Leamington Spa - 25 September 2019

I worked in a large house in leamington with 8-9 customers. In my time there almost 2 years they had a change of Manager 3 times, suspended staff for no good reasons, transferred staff without any good reason or support. There was no opportunity for promotion or to better themselves with nvq 5. The company gave no support to staff minimal team meetings and supervision with staff. Constant

Was this review helpful?

Apply at own risk!

Support Worker (Former Employee) - Alcester - 18 August 2019

If you want a job where you are working ridiculously long hours with no breaks (e.g shifts lasting longer than 24 hours), management that don't listen or take on board any concerns or health and safety issues and fails to update risk assessments to ensure both yours and the customers safety with poor pay and poor shift pattern... then this is the job for you! The managers do not accommodate employees needs or show any compassion towards their wellbeing. There is no emphasis on creating a happy workplace, rather staff are just seen as a commodity rather than humans. Lastly, there is no opportunities for progression and there is no support for additional training. Work for PIA at your own peril.

Was this review helpful?

Brilliant company shouldn't have left

Support work (Former Employee) - Bedworth and Nuneaton - 4 July 2019

Brilliant company to work for great staff great management couldn't fault it. Only left to move onto mental health.

Pros

Wage ok management ok

Cons

None really

Was this review helpful?

Below average

Support Worker (Former Employee) - Bedworth, Warwickshire - 30 March 2019

No team work,just money minded.Clients not taken care of by management.Hidden agenda through and through.Fake staff but real clients.Worst place to work in or live in.