How does someone get hired at Pets at Home? What are the steps along the way?

Apply, telephone interview, store interview, get the job, stay a year, leave.

The recruitment process has changed since the above responses. Now; you complete an application form and submit with your cv. These are reviewed by head office recruitment team. If you pass this stage:
A member of the recruitment team will call you for a telephone interview consisting of around 10-12 questions. This is the hardest stage to get through as only a small number progress to the next stage which is
A combined work trial and interview. You’ll spend about an hour on the shop floor where they assess your customer service , rapport building and engagement, enthusiasms, communication and your manner and attitude when handling the animals. The interview is with a store manager or assistant manager and while quite relaxed and informal there are 15-20 questions that have to be covered. Overall the managers have an assessment guide to how they should judge candidates; but it’ll come down to the interviewing managers decision.

In my case 2 people made it to the final interview for one role.

Do 90% on your online test, full availability even for 16hrs jobs, previous retail experience is a plus, be English

No idea, certainly ticking all the required boxes!

No idea, certainly ticking all the required boxes!

Application forms are the first step, a team building and group tasks for the first interviewed induction with a 1-1 relaxed interview.
If successful, a second interview is given and this will be more formal.

Invited to recruitment evening - chance to ask questions about the job role, speak to colleagues and for managers to find out more about potential employees.
Some people are invited back for interviews and then for a work trials.

Practical group interview
Must lead the group
Help others in your group
Come up with ideas and communicate clearly
Involve and listen to others
Smile and enjoy yourself
Be imagenitive
Team work!

Pass the one on one interview. Pass the trial period.