Pharmacy2U Ltd
Happiness score is 52 out of 100
2.5 out of 5 stars.
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Pharmacy2U Ltd Careers and Employment

Work happiness

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About the company

  • CEO
    Mark Livingstone
    approve of Mark Livingstone's performance
  • Founded
  • Company size
    201 to 500
  • Revenue
    £4m to £20m (GBP)
  • Industry
    Pharmaceutical & Biotechnology
  • Headquarters
  • Link
    Pharmacy2U Ltd website

Pharmacy2U is the UK’s largest online pharmacy with state-of-the-art dispensing facilities, industry leading clinical care and award winning customer service.

We’ve worked with the NHS for over 20 years establishing the first Electronic Repeat Prescription service in 2002.

We now deliver over half a million prescriptions a month to over 700,000 patients delivering prescriptions when they’re needed.

Having provided over 1.5 million Covid vaccinations during the pandemic, we’re now looking at new ways to improve patient access to new pharmacy services across the country.

We're an ambitious company with big plans and we're looking for high calibre individuals to join our team and help us.

Our aim is to further disrupt the industry for the benefit of patients with leadership that is passionate about building the skills and expertise of our teams- “Come and join the rocket ship”- CEO Mark Livingstone.

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11 jobs


Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 43 reviews and is evolving.



Runner/ picker in Leeds
on 25 October 2022
Good peers not so good supervisors

Always short on staff as no one likes to stay for obvious reasons. This means other people have to pick up lots of other jobs, the management are as you would expect, supervisors on the other hand are pretty terrible besides a hand full. Decent enough for a few weeks but not long term or even more than 4-5 months. Oh and they hated giving contacts. The work life balance was horrific I had a better one when I was deployed in a 3rd world country.

Customer Assistant in Hopeman, Moray
on 2 December 2022
Avoid at all costs

If you want to be stressed, depressed and underpaid this is the place to be. Paid unfairly for the work you do. Have to suck up to get anywhere. Guilt tripped into working overtime before a bank holiday. No progression. ‘Clicky’ environment and not felt included. No benefit for working in an harder department

Warehouse Operative in Leeds
on 9 November 2022
Don't even think about it.

I have worked for this company for a while and it is an appalling environment to be in. You will receive little to no support, and any concerns raised were brushed off. The pay is a big joke, and they often force their employees to do overtime.

Customer Service Advisor in Leeds
on 9 November 2022
I’d avoid…

Not enjoying working at pharmacy2u. Interview was easy and they offered me the position only half an hour after I left the interview which should of been a red flag but nonetheless, I accepted the job. Training was fine, could be more in depth, they took too long going over the ‘fluffy’ stuff which is just common sense and not enough time on actually how to do the job, no live call listening on the call floor which would of been beneficial. You’re very much put in the deep end, they only have about 30 customer service advisors for nearly half a million customers!!! So the phone line queue is normally at 100+ customers all day, everyday, waiting to speak to an advisor. They always close the phone lines because we’re too busy so no more customers can join the queue to be able to speak to an advisor. It’s very stressful and pressured because of this, they’re also really strict about the targets, how quickly you take calls, how long you take in after call work etc, you’re constantly getting feedback about things you’ve done ‘wrong’ so it’s a very negative environment, they should just be grateful for the staff that they have rather than picking on the staff for every single, little thing and making you work like robots, call after call after call. They will force you to do overtime as well.

Warehouse Operative in Leeds
on 29 October 2022
Wouldn’t touch this place at all

Top management are all about taking workers for granted never think of the staff always expecting the workers to work over which they are forced to do they don’t have a choice

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Questions and answers

People have asked 21 questions about working at Pharmacy2U Ltd. See the answers, explore popular topics and discover unique insights from Pharmacy2U Ltd employees.

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Interview insights

Insights from 110 Indeed users who have interviewed with Pharmacy2U Ltd within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

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