Phoenix Security Employee Reviews for Door Supervisor
Door Supervisor93 reviews
United Kingdom93 reviews
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Like any company that doesn’t off your a set number or hours a week. No contracted hours a week were ever available and the only regular work I got from them was a door position which had minimal hours when security is my profession.
Small hours means extra pocket money
Casual/zero hour contracts
I have worked for Phoenix security for nearly 7 years. As a female door supervisor I am treated equally and have support from my fellow colleagues. The company is a good company to work for and always pay on time and the right amount.If you work hard and are dedicated to your role, there is always plenty of hours.
Free meals on certain venues
Phoenix offered lots of work but at a bad salary for what the job demanded. They tend to take anyone in shirt to work for them, never felt confident in some of my colleague’s ability to handle themselves...I often did jobs on short notice, travelled long distances, and proved myself in the job, only for upper management to promote their inexperienced friends into head/top positions and do a terrible job of running things. Regional management didn’t do a better job either.Not a great company to work for. Payslips often delayed, very low salary and often had to work with some dodgy characters
Lots of work available
Long hours, little faith in abilities of some colleagues and management (badly screened), low pay for job risks
Been working only three weeks for Phoenix. Wages keep making excuses about my if so they don’t pay you your money. I left as I realised what a bunch of clowns are in charged. Would not recommended to anyone looking for long term DS job. I went to Professional security great firm, no problem with wages always in my account on Monday.
if you want to be moved from club to club or be a taxi marshal then go for it stay away from this company they dont have the clubs they once had in middlesbrough if you want this type of work go for a company called profesinal security
Been working only few shifts for Phoenix back in 2016. Area manager was a joke... Keep telling you lies to not pay you your money... I left as soon as realized what a bunch of clowns are in charge of my area. Not recommended to anyone looking for long term DS job.
Use personal radios id checks dress codes which vary from club to club check fire exits are clear check toilets staff safety keeping check on how many are in the club for fire regulations meeting people conflict management
doing something i like to do
Paying wages always wrong, had to keep casing it up with payroll. They promised to sort it out, but still got it wrong. Confusing payslips so you never know which shifts they've paid you. They basically stole money away from staff.
Some good non-management staff
Payroll Hopeless, Management giving out false information to get you to work, having to pay towards own insurance
I worked for phoenix security for a couple of months and can honestly say in all that time i never recieved a wage slip, never recieved a copy of my contract and the wages were different every week despite doing the same number of hours - i was dismissed without being given a reason - i simply stopped recieving rotas - unprofessionaly sent via whatsapp