Pirtek Employee Reviews
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Great place to work!
Office Manager (Former Employee) - Leicester, Leicestershire - 8 October 2023
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The most useful review selected by IndeedGreat training and opportunities.Excellent management.Good benefits and renumeration.Supportive and friendly colleagues.Would recommend anyone to work here!
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Unsupported and over worked not all info given at start
Mobile Sales and Service Technician (Former Employee) - Cambridge, Cambridgeshire - 30 October 2023
After joining I was sent for training in Birmingham for 2 weeks. Very basic training and not all information given. Do not tell you that there is on call every week and that overtime is only paid at the hours they charge even if you work over them. No support and expected to know everything. Expected to visit company’s and gain work from them even tho they don’t want you there. Poorly organised van that you spend half your day driving round in to sites, with very little information on why you are there.And god for bid you suffer with mental health as the job is stressful with no breaks given. Expected to take lunch while driving to jobs. If you do suffer with mental health there be prepared to be dismissed with out warning
Pros
None
Cons
No breaks long hours no thanks
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Insights into Pirtek
What people like
- Clear sense of purpose
- Ability to learn new things
Areas for improvement
- Sense of belonging
- Time and location flexibility
- Support from manager
Sounds good on paper
hydraulic hose technition (Former Employee) - Northampton - 9 October 2023
Training away from home for 2 weeks was ok but i feel not all areas were covered its pretty basic training and then your given a van and your out on the road .If you have never been up close to a jcb before you will very quickly feel out of your depth and a lot of the job is driving around in your allocated area visiting companys trying to gain work for yourself and pretty much become a mobile sales person at this point.Management are unhelpful when you phone in and ask how to unbolt a cab from a digger to get to hydrolic hoses a bear in mind you have probably been near 1 of these vehicles in your live you get well you will just have to figure it out, the lads are ok but dont really want to help you out because they are too busy trying to earn their own bonus so time out to help you as a novice is not in their interest basically after training you are on your own.It is possible to earn a decent wage if you can deal with sussing stuff out on your own but its just not that simple if you just dont know how some of these plant vehicles are put together .If your a very confident mechanic or plant fitter with the gift of the gab you will prob do well if your a fast fit tec /tyre fitter with mech experience you might find it a bit rough dealing with cranes machines and diggers that you have never been near in your life .Great job if you can make it work
Pros
Good wage if you can make it work
Cons
Long week incl every other saturday and night call out rota
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Awful job populated by Toxic people
Centre manager Pirtek (Former Employee) - North Midland - 24 July 2023
What is the best part of working at the company?Really very little , this is a dead end career with very little prospects. What is the most stressful part about working at the company?Constant scrutiny, nothings ever quite good enough, bend over backwards for zero appreciation. Expected to perform miracles What is the work environment and culture like at the company?From completely unprofessional to Absolutely toxic. Expect to be stabbed in the backWhat is a typical day like for you at the company?Solving other people’s problems perform miracles - no breaks go home late wondering why I’m doing this.
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Shocking
Field Technician (Former Employee) - North Scotland - 6 July 2023
Promise you the earth, Bonus scheme that literally doesn't exist Being on call every week Part of the role is to do sales calls driving around trying to bring in business but pirtek is too expensive for most companies but you've got to do so many per week even visiting the same people over again.! embarrassing!Go on training to Birmingham but you if you leave within the year they take £2000 course fees from you so your stuck. You have to buy your own tools to do the jobs they need you to do. Understalked van. Despite asking for equipment fails to turn up. Turning up to jobs not knowing what to do with little or no communication from managementSome jobs need two people and you're expected to get on with it with one.
Pros
Good training
Cons
Everything
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Nice driving around job to job alone, poor management big staff turn over.
Field Service Engineer (Former Employee) - Plymouth - 25 June 2023
What is the best part of working at the company?Freedom and the use of the van What is the most stressful part about working at the company?Poor managementPoor breaks Expected to work non stop alot of the time Sales calls door to door when the office basically do nothing but watch YouTube could be getting business themselves over the phone. What is the work environment and culture like at the company?Nice on your own vile at the depot. What is a typical day like for you at the company?You can never tell what the day will bring.
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The Technicians were great
Sales and Service Technician (Former Employee) - Cardiff City - 22 June 2023
Only worked here for 9 months b4 I had to go,Treated like a number, if your face don't fit or you stand up for what is right you get pushed our,It's a job is all I can say,but don't expect to get what your worth
Pros
Van
Cons
Management, money, long hours
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Not bad
Msst (Current Employee) - London, Greater London - 14 June 2023
Solid place to work, you get your own van and as long as you work hard you get paid well. Some months are tough but rewarding at the end of the day.
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Pirtek
Hydraulic Fitter (Former Employee) - Belfast - 4 April 2023
Dirty dangerous work50% of Management needs retrainingLong hours and long driving hours Very high turn over of staff.If your single and don't mind being late home nearly every night you will love it
Pros
It a job and your working
Cons
No home life
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A decent place to work in London
Working at Pirtek is a varied and challenging role.No two days are the same with some days more challenging than the others. you can earn some excellent money if you have the right work ethic and are willing to get stuck in, great training and excellent health and safety set up, no travel costs to and from work as van provided. there is an on call rota which is usually 1 week in 3 but we are sometimes expected to cover which is fully paid , if you work as a team you will have no problems at all, although this job is not for everyone but the pros and cons were explained at the interview.
Pros
company van, phone, uniform, training and progression, earning potential
Cons
on call rota, working in all weathers
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Jobs at Pirtek
Good lads to work with
Branch Manager (Former Employee) - Swansea - 31 July 2022
Company salary is poor. Management very poor. No training or instruction. This company has a very high turn over of staff due to the poor running of the company
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Hard work but paid well
Fitter (Former Employee) - London South East, Greater London - 24 June 2022
Working as a MST can be challenging and hard work. Not a job for everyone but pays well if you hit bonus and have overtime. Everyday is different and management are firm but fair with me. They make it clear what is expected and help where they can.
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Need a change of management
Mobile sales & service Technician (Former Employee) - Swindon, Wiltshire - 4 May 2022
due to the manager not being good at his job also never going on management courses it's a hard place to work it never runs smoothly when he's there but when he's not it runs perfectly
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Good range of work bad management
Mobile service & sales technician (Former Employee) - Gloucester - 9 April 2022
New to the industry I really enjoyed doing new things and learning, but was thrown in the deep end and spoken down on when I didn’t know something or was struggling. Left on bad terms after being treated unfairly and had my wages taken for the “training costs” because I’d only worked there 6 months.
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A decent place to work in London
Working at Pirtek is a varied and challenging role.No two days are the same with some days more challenging than the others. you can earn some excellent money if you have the right work ethic and are willing to get stuck in, great training and excellent health and safety set up, no travel costs to and from work as van provided. there is an on call rota which is usually 1 week in 3 but we are sometimes expected to cover which is fully paid , if you work as a team you will have no problems at all, although this job is not for everyone but the pros and cons were explained at the interview.
Pros
company van, phone, uniform, training and progression, earning potential
Cons
on call rota, working in all weathers
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Terrible place to work
If you’re someone who wants to be paid badly and have no social life then pirtek is the place for you! You’ll be asked to do things that isn’t apart of your job and often asked to go against health and safety just to please the customer, if you do decide to work here they will send you on course but if you leave within a year you have to pay the whole course back so basically trapping you, the on call rota you’d think doesn't sound to bad but you’ll most likely be covering the whole of London of other centres, you could get called out at 1 in the morning and not get home till gone 5 but you’ll be expected at work for 8, if you’re late they will take it out your wages too.
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Job for life for hard willing workers
Technical Manager General Managerand service technician (Current Employee) - West Midlands - 24 March 2022
Rewards hard working people who give there all and want to progress for themselves and the companyYou get out what you put in is a good analogy A good place to work for hard workers
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Good support and decent bonus structure but not paid correctly for on call rota and poor basic for the graft you do
Mobile Service Technician (Current Employee) - Middlestown - 17 March 2022
Struggled at first to get use to breakdowns and sale's calling but once settled and people know you job became easier.poor basic salary but if you hit bonus it helps but sometimes a struggle at the very start.on call rota a complete pain and especially when you have plan's and no one to cover you and also not paid correctly for what you have to do a silly time's during the night in all weather's.over the time met some top people and some complete idiots at pirtek but overall good bunch of people
Pros
Good bonus structure / support
Cons
Call outs/ basic salary/ Christmas rota and no progression
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Turn back before you get sucked in.
Service technician (Former Employee) - Plymouth, Devon - 16 January 2022
The problem isn't with the company but the franchise owner and management. You either get a good one or you don't. Lots of false promises. Doesn't look after or care for employees. You have to pay back training if you leave within 2 years so you're stuck there unless you can afford to leave. They moved my working area with made it impossible as a single Dad. They are just very sour due to their competitors that have a much lower staff turnover.
Pros
Money, van
Cons
Long hours, call out, management, unprofessional
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Cold and UN appreciated
Hydraulic Technician (Former Employee) - Edinburgh - 13 December 2021
If you like being cold, being on an on call rota and not being paid well for it then this place is for you. Health and safely only applies when it suits them.
Pros
None
Cons
Everything
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Varied roles
Centre Manager/ service engineer (Current Employee) - Various - 28 January 2021
Very varied work on my different types of equipment in many different environments have worked for Pirtek for a while the job is not a clean one a d you can get very dirty and oily ppe is provided but you will need your own tools. You are on a rota 24hr call out system 24/7 and 365 so weekend and night work takes place you treat your can like your own business a d drive forward with calls and site visits to customers.ers and potential customers
Pros
Fully expensed mobile work shop good health and safety support
Cons
It can be long hours dirty wet and cold buy your own good waterproofs
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Ask a question about working or interviewing at Pirtek. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.8 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
3.0 out of 5 stars for Culture
Questions about Pirtek
- What is Pirtek holiday leave policy? How many holiday leave days do you get per year?5 people answered
- What is a typical day like for you at the company?4 people answered
- What is the promotion process like at Pirtek?4 people answered
- What benefits does Pirtek offer?4 people answered
- If you were to leave Pirtek, what would be the reason?4 people answered
- How do you feel about the future of Pirtek?4 people answered
- How are the working hours at Pirtek?4 people answered
- What is the work-from-home policy at Pirtek?3 people answered
- How long do you have to work at Pirtek before you can go on maternity leave?3 people answered
- How do you feel about going to work at Pirtek each day?3 people answered