Pizza Hut Employee Reviews
United Kingdom1,929 reviews
Found 1,929 reviews matching the searchSee all 30,586 reviews
Indeed featured review
The most useful review selected by Indeed
Over worked, underpaid and completely unappreciated. Management has little to no faith in their staff. Some people are lovely, some are vile. So much friction in the workplace and a lot of verbally aggressive employees. Some days were good, easy and enjoyable (like any job) but the bad days were atrocious - staff used to walk out on shift. Management would talk about you behind your back if you called in sick, spreading rumours to your co-workers about how you were “faking it”. They loved to tell the young staff lies that this is the best job they’ll ever have to scare them into staying. Would rather stay unemployed than ever go back there!
Having to fight to actually get enough shifts to pay the bills
I have thoroughly enjoyed working at pizza hut. It can be quite hard work at times as you’re constantly on your toes but for someone like me who thrives on that, I find it very enjoyable and time seems to past quickly. You also learn a lot more skills. I have learned being a barista, being a bar staff, a waitress, a host, cleaner, taking calls, pot washing and loads more. A big issue is the pay as it is minimum wage and for how hard work the job can be, I believe is a bit unfair. Tips, however, can be very high at times. I’ve known a few people who have worked all day and received a total tip of £80. It does vary, however. The staff working there are very friendly and helpful. Working there is flexible. The management are very understanding about work life balance. They mostly will ask if you want to do overtime as well. It worked well for me as I attended college as well. Also, the management would never make you do things you have difficulty in. They start you off doing an easy job such as cleaning tables and stocking up the salad bar and then they move you on to more customer interaction etc when they feel you are doing well. I understand why a lot of people may not enjoy this job as it can be hard work at times and little pay but personally, with the new skills I’ve learned and how flexible working there is, I’ve thoroughly enjoyed it. It’s not a job for everyone, though.
Free pizza on your break, flexible, friendly staff, new skills.
Bad pay, constantly busy.
I recommend working their as it’s flexible and the better you get the more confidence you gain.It’s not loads of money because the peak is Saturday night. But the wages are improved by free food and uniform.If you like pizza then you will enjoy pizza hut
Difficult at peak times
Didn't mind the job, was working this alongside another and attending uni, but the slackness of the management and their inability to get rotas out led me to quit as they'd expect you to turn up the same evening they made a rota.
Free food on shift
Had a lot of issues with the General manager and Head office, discriminating towards me due to health issues! Nothing resolved when taken higher. Hours cut short when I mentioned my issues! Was a trainee manager for over a year and asking to be signed off was a crime. Paid less than drivers to say I was a manager. Constantly watched on CCTV when not aloud and constant bitchiness going on behind your back and not to your face so problems never resolved. Everyone constantly on their phone. Shop not cleaned to the right standards.
Not enough hours, bitchiness and rudeness of the manager.
Thay have no shift pattern thay give you 6 hours shift just as thay need most of the time thay ask you to live way before the shift thay give you it not good place to work because thay terminate of staff are bad
Short shift 2 or 3 hours
The pay at Pizza hut is minimum wage therefore anyone under 25 gets paid really poorly. They tend to hire younger people (for example school leavers) to save money as minimum wage is pitiful for them. When the managers were given instructions of things that needed to be done, rather than help out themselves, they would tell the person already doing 3 jobs to do it. All in all I wouldn't recommend working here at all.
I was there for nearly a year and most nights I would go home crying because the manager was such an awful person, the job itself was decent but the pay was awful for what I was doing, if you apply for this job just know you’re gonna work with a horrible manager get treated badly by customers and staff and the pay won’t even make it any better.
Horrible management, awful customers, rude staff
I was here for 7 years and started off as a server and progressed to a support manager. The training and support i received were very good and ,for the most,i enjoyed the atmosphere and the job and got on well with my colleagues. However , the manager who promoted me and whom I was close to, left and when new managers came in (as well as new area managers) it was clear my face no longer fitted and i felt like i was being "managed out" of the company. To top it off ,i was going through a mental breakdown as my personal life was chaotic and i was doing 45-50 hours a week,sometimes still working at 3am! I received no sympathy or support. In the end i went off sick and subsequently handed my notice in. The culture became toxic and i never looked back.This company and the job is ok if you do it part time or a "stop gap" between career/uni but if you venture into management, you may as well sign your life away.
Free uniform, free food on shift, discount on food when not on shift, tips
Anti social hours, obnoxious customers, cliques