Pizza Hut
3.5 out of 5 stars.
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Pizza Hut Employee Reviews

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United Kingdom2,373 reviews

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3.4Work-life balance

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Good work place

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Great working as a team, can be busy at times sometimes stressful but rewarding when you get through those though days with the team you work with……..
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Great work management overbearing

The staff and management in the shop are great area manager is a nightmare all round good experience though owner was great and reasonable had some hiccups Iver holiday pay but was all ironed out in the end.
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The management was a JOKE! Especially the Carlisle store. Clear favouritism going on within there too and they don't even bother to hide it. They slagged everyone off behind their back
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Crazy hours

Lots of hours little incentive but you can meet incredible people along the way Progression is slow and not great paid Hard to reach bonuses due to insane targets
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Fast paced and fun

Ive not worked for pizza hut for long, but Ive found the staff warm, friendly and welcoming and Im really enjoying delivery driving. The shop staff are always chatty, and the drivers are helpful with tips and hints. Every shift theres been a great atmosphere. Would recommened working here.
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My first job, coworkers and management were welcoming, pay was very low

The main con I found with this job was the pay, however I was 17 and had basically no experience so I can forgive that to some degree. The managers ranged from really nice and helpful to somewhat overbearing and overly micromanaging, but I wouldn't describe any of them as cruel or bad. Other than that the other colleagues were lovely and made me feel really at home and the job itself while fast paced rarely if ever felt overwhelming.


Free meal on shift, good tips, flexible hours


Low hourly wage
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Poor management

Poor management and a lot of young 16-18 year olds who are not reliable and management see them as friends not workers, working long hours and not getting right breaks


Long hours not proper breaks
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Good, one manager was particularly nice, other wasn't so much but not bad by any means. It was pretty low stress however I didn't work when it was at its busiest so I can't say how it is then.


Good management


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Good, fast paced

Good fast paced work place, wages could be better, people are usually a laugh, flexible hours, be carful about the insurance of your vehicle as your only third party
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Ok place to work

Ok place to work. Minimum wage. insurance included. Uniform provided.Friendly team and very hardworking.Some shifts are busier than others. Can wait around some shifts.
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Nice Fun people there to work with

Great job , keeps Fit just the Hours change week to week sometimes real low hours like 4 to 2 hours which can be a shame, it starts off well with hours but changes over those working weeks the job itself is fun fast paced environment u learn loads of bits there training is good just don't expect wages to remain constant hours as its as and when staff are one minute getting 20 hrs then next 2 hrs on rota which is a shame as everyone has bills to do if your not worried with reduced week hours then go for it but being prepared is best its not a constant set wage this job u might get 2 hours in one week new starters to 5 hrs then jump its as and when your needed as the recruitment process is all the time in this place
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Great experience for working a prestigious company. Learnt how to handle team on high pressure and labour management, accounts and food safety measurements.
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Tiring and Underpaid

The colleagues at Pizza Hut are lovely and they created a comfortable environment. The only issue is the amount of pressure placed on new employees, as there is no time to settle in. Pizza Hut is a very busy workspace and can become very overwhelming and tiring which is why I believe there’s a lot of employees that are underpaid.
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Fun and good

Was very fast paced and fun to work with as managers and other employees were nice the culture was good as as long as you did the work the managers would be alright with you
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Understaffed underpaid

Understaffed, terrible managers and no encouragement whatsoever high turnover of staff and awful wages glad I left I’ve never been happier to walk out that door for the last time, nice workmates made it just about bearable
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Fun workplace but no progression

Staff and managers all great, shifts fly in. Not a lot of progression opportunities go to the drivers in store or even get asked about them. Hopefully this changes. Other than that I didn’t always enjoy late nights but the staff made it better!
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Fun work environment

It was an amazing company to work for with plenty of development opportunities. Unfortunately left because of salary and progression. I was able to develop in fields such as HR, training and new store openings.
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terrible place to work

unless you are in the store managers friend circle expect to be doing shifts like 8am-11pm with no scheduled break and no time to take it, constant staff cuts to reduce costs




long hours, bad management, expect to work every weekend all day
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A typical day at work was fun. I learnt great job and life skills. The management team were kind and helpful. The hardest part of the job was when it was busy. The most enjoyable part was making friends
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Delivery driver

The culture is good but the salary is poor I would not recommend working here. The use of your own car is very good but it can get very boring. Free food after 6 hours
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Ups and downs

Some days were just fine, but other days it would be chaotically busy and you wouldn't have enough staffTimetables changed almost every week and only came out Thursdays normally for the following week
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Overall rating

Based on 34,138 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture

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