Pizza Hut
3.5 out of 5 stars.
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Pizza Hut Employee Reviews for Server

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I have thoroughly enjoyed working at pizza hut. It can be quite hard work at times as you’re constantly on your toes but for someone like me who thrives on that, I find it very enjoyable and time seems to past quickly. You also learn a lot more skills. I have learned being a barista, being a bar staff, a waitress, a host, cleaner, taking calls, pot washing and loads more. A big issue is the pay as it is minimum wage and for how hard work the job can be, I believe is a bit unfair. Tips, however, can be very high at times. I’ve known a few people who have worked all day and received a total tip of £80. It does vary, however. The staff working there are very friendly and helpful. Working there is flexible. The management are very understanding about work life balance. They mostly will ask if you want to do overtime as well. It worked well for me as I attended college as well. Also, the management would never make you do things you have difficulty in. They start you off doing an easy job such as cleaning tables and stocking up the salad bar and then they move you on to more customer interaction etc when they feel you are doing well. I understand why a lot of people may not enjoy this job as it can be hard work at times and little pay but personally, with the new skills I’ve learned and how flexible working there is, I’ve thoroughly enjoyed it. It’s not a job for everyone, though.
Pros
Free pizza on your break, flexible, friendly staff, new skills.
Cons
Bad pay, constantly busy.
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Working here was so bad I cried on the job every shift and ended up massively depressed. I never got any serving training yet was expected to do it anyway. Whenever I asked for help I was answered with colleagues who were blatantly annoyed at having to help me. Yet nobody trained me.
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I was here for 7 years and started off as a server and progressed to a support manager. The training and support i received were very good and ,for the most,i enjoyed the atmosphere and the job and got on well with my colleagues. However , the manager who promoted me and whom I was close to, left and when new managers came in (as well as new area managers) it was clear my face no longer fitted and i felt like i was being "managed out" of the company. To top it off ,i was going through a mental breakdown as my personal life was chaotic and i was doing 45-50 hours a week,sometimes still working at 3am! I received no sympathy or support. In the end i went off sick and subsequently handed my notice in. The culture became toxic and i never looked back.This company and the job is ok if you do it part time or a "stop gap" between career/uni but if you venture into management, you may as well sign your life away.
Pros
Free uniform, free food on shift, discount on food when not on shift, tips
Cons
Anti social hours, obnoxious customers, cliques
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My time at pizza hut was good, good time's, great laughs made some great mates.i worked here for 6 years before things got bad,a change of management change all that for me.but on a good note I got great tips from working as a waitress than.it as been about 14 years since I worked there.
Pros
Good working environment
Cons
None.
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Worked there for 2 years. As both the Waiting staff and kitchen staff. Management changed twice & after that things went downhill. Theirs no motivation within the team, you feel overworked when it’s a busy restaurant and not enough staff to assist you. Management don’t motivate their staff like their “Twam Hudddle” policy says so. Manag
Pros
Okay hours. Free small kids pizza & salad, for your break
Cons
Lack of staff to ease the busyness, no team effort.
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Busy environment and fast paced at times. Not very supportive supervisor/management team. Bulling by senior members of staff, not very friendly. Poorly paid.
Pros
Free food
Cons
Unfriendly
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It’s been a pleasure for me to work along great competent people. Starting from the summer, I have experienced many challenges but felt comfortable to continue with the support of my team. Once again to prove that a good working atmosphere and teamwork helps the overall setting
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I love working at Pizza Hut. The managers and customers are so friendly, and the pay is fair. I would happily recommend friends and family to work here.
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I worked in 2 different stores and both experiences varied massively so it depends which store is in question. This meant that depending on the management you could be working in a nice place or a stressful place.
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If you're a hardworking team player you'll get along well here. Cons are the hours. There depend on business trade so if people don't come in there is no work
Pros
On shift meal. Tips.
Cons
Hours
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the manager was rude to me. work times as i was only given 2 hours when i was told it was 9 hours. the pay was rubbish which is why i ultimately left the job
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Pay was terrible during my time, management was good however lack of contracted hours. No guaranteed shifts and early finishes if restaurant is quiet.
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management are psychopaths, they’d act nice and understanding but are actually not. and they made me feel like a freak because of my mental illness. would not recommend
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The interview process goes as follows; when you apply there is an online test asking you what you would do in certain situations whilst at work in Pizza Hut then if they get you to come in for a face to face interview they have the answers you put printed out and they go through them with you, they ask you standard questions such as why do you think you'd be good for this job and what could you bring to the team. they also asked me personal questions such as if I have any siblings. Now.. they had about a 2-3 week unpaid trial, here you are doing lots of computer work and test. on certain tests you had to get 100% to pass and move on (don't worry you get as many tries as it takes) and then you will learn how to take customers from the door to their table, how to clean up after customers had left, how to restock the salad bar, fill up the ice cream machine and lastly how to do the tills and take orders. The pay here is minimum wage I was 15 at the time so I was getting payed £4.35 and they pay you every 2 weeks so if you are working part time maybe 16 hours a week you would be getting £69.60 a week so £139.20 (two weeks). the hours are very inconstantly their isn't days that you come in every single week. it is random each week so one week you could be working 20 hours or more then the next week you only have 4 hours so you'll find that your pay will fluctuate A LOT which is not ideal. on my last week I only got payed £30 for two weeks bare in mind so I had no choice but to leave along side the fact that I told them I couldn't work on Saturdays and they kept putting on Saturday - more...
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I was given a area to look after. I greeted my customer sat them down an served them food an drinks . I took card an cash payments . It is a fast paced working atmosphere and very competitive . Its a team based job so you may be asked to help other staff. You have to keep it clean an tidy an be friendly.
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Hours were terrible I was getting 3 a week, a bus there and back was more than i was getting paid. Some days i would go into work and be told i wasn’t needed
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On bust days you had to make sure you were on the ball, taking orders, getting food out fast, clearing tables, getting customers in and out fast. Under 18 pay is bad as it is only 4.35 an hour so i was only picking up under £100 every 2 weeks
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It was really fun to work at pizza hut as I learnt a lot about myself. I learnt that I can work very hard in a workplace, and that its really important to work as part of team.
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If you want to work all the hours under the sun and feel like you have accomplished nothing from it then work for Pizza Hut. Most of the managers will have your back but when one of them decides that they don’t like you then boy does that make your life even more difficult especially for the next to nothing pay, so you have to work even harder for tips to make up for the lack of pay
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working with the company is a great benefit however which like every other job it all depends on the location/ store which you work in. I moved around quite a bit and met a lot of different type of people
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I would work extremely busy shifts (Bank Holiday and Weekends) I would have to think on my feet a lot of the time as other staff weren't available to teach me how to do tasks. All of the staff were very friendly and helpful except for the manager, putting me down in front of customers (calling out mistakes in front of the public), patronising, she would shadow me over cleaning a table and then tell me I'd done it incorrectly because 'I didn't have my head up'. I worked 5 hours overtime and after taking no breaks during my shift I was criticised afterwards for not signing out before going to change my tampon after I had finished. I was once called into work, worked one hour and was told to go home, as I was on £6.15 an hour (minimum wage) after travel costs I came home with a profit of less than £3 that day. My manager would call out my mental health (anxiety) in front of staff and customers and put me down about it, telling me I should 'stop' because it was 'inflicting them self'. It seemed that someone would get focused on and singled out, which something which was quickly revealed to me by the other staff. I decided to leave because I was uncomfortable with the treatment of staff. I would not recommend working here, I have worked in a variety of places and by far I found this my least favourable. I have even boycotted buying Pizza Hut products after being aware of the treatment of staff here. I believe it is designed to take advantage of people most in need of the work and it doesn't provide for their needs or health.
Pros
25% off all Pizza Hut stores products
Cons
Long Hours, Poor quality of treatment
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