Pobl Group Employee Reviews

Some schemes are super cliquey while others (lone working) are really nice to work at. Some managers are super helpful and supportive while others are less so and want to brush you off

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Extremely poor. No support.

Tenancy Support Worker (drug & alcohol) (Former Employee) - Cardiff - 15 November 2023

What is the best part of working at the company?There isn’t any. No support for staff who go above and beyond in their roleWhat is the most stressful part about working at the company?Additional workload with no support or consideration for the clients. Management more interested in getting outcomes whether these are achieved or not. Manipulating outcomes on paper to ensure the bids are successful and to feed back to government agencies What is the work environment and culture like at the company?Colleagues on the ground where fab but the management team were unable to give clear consistent guidance to staff and were more bothered about results rather then what the team were up against with their clients/ workload. What is a typical day like for you at the company?Flat out in order to meet demand of job. Lunch was on the go with no time to stop an relax for half hour

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Jobs at Pobl Group

Support Worker (Health Needs)

Bad management

Project worker (Former Employee) - Trethomas, Caerphilly - 29 October 2023

Management at pobl in Trethomas are very unprofessional and not interested in some staff if your face fits you will be ok. Staff turn over is terrible and alot of lazy people who get away with alot .This place definitely needs new management the ones they have are not competant and need to go.

Pros

Not a lot

Cons

Bad management

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Good support from Collegues

Project Worker (Current Employee) - Maes-y-Dderwen, Ystrad Mynach - 20 October 2023

Since starting working with Pobl my self confidence has grown. I work with a lovely team who has the patience to answer all my questions. I have been offered all different learning courses and feel very supported. My work days are different everyday as I am dealing with different clients and they all have different support needs.

Pros

Team are great and make me feel supported

Cons

Getting used to working shifts

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Productive and fun place to work

SUPPORT WORKER (Current Employee) - Swansea - 8 October 2023

What is the best part of working at the company?Friendly and considerate managementWhat is the most stressful part about working at the company?None I can say, everything seems good working with the company.What is the work environment and culture like at the company?Homely and friendly environment to work inWhat is a typical day like for you at the company?Cool, just do your work if you have a question ask those with experience more that you.

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Insights into Pobl Group

Based on 91 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Good

Accommodation Coordinator (Current Employee) - Nelson, Caerphilly - 2 October 2023

Excellent management FlexibleGreat teamsLearnt a lot working here, lots of training a alable to all staff

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Productive and fun place.

Scheme Support Officer (Former Employee) - Abercynon, Rhondda Cynon Taff - 30 September 2023

Clients can be very challenging, but as long as you're thick skinned you'll be just fine. Majority of staff are amazing and management truly do care.

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I love it, replace PanConnect and it’ll be great.

Floating Support Manager (Current Employee) - Support - 15 September 2023

What is the best part of working at the company?It’s great to have a manager who cares about me as a person and team who care about the clients they support. What is the most stressful part about working at the company?There is always demands on time and being on call takes over your whole week for not a huge amount of pay. (it’s not changed in years)What is the work environment and culture like at the company?Amazing. Managers get passionate about work life balance and welll being. There’s a lot of opportunity to continually improve. What is a typical day like for you at the company?There is no typical day but there’s a lot of time in front of a laptop.

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Encouraging, challenging and rewarding.

Housing Support Worker (Current Employee) - Treforest - 15 September 2023

What is the best part of working at the company?I'm kind of new too this type of work but the company has been good at education and also helping me interact with the customers. What is the most stressful part about working at the company?There aren't any real stressors it's all about gaining experience. What is the work environment and culture like at the company?I work with a supportive and knowledgeable team and it's friendly and encouraging.

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Great

Intern (Former Employee) - Newport - 14 September 2023

Nice culture and everyone is welcoming! Internship was great there because of all the people who work there. It was nice to be there and work properly in guidance of many experience holder

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Rewarding, very enjoyable and well paid

Scheme Support Officer (Former Employee) - Pentre - 12 September 2023

The Pobl family really look after you. The work is immensley rewarding and varied and no two days were the same. It very often didn't feel like work and the pay was very good for this loine of work, especially with sleep in and overtime bonuses.

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Good Company

Manager (Current Employee) - Tredegar, Blaenau Gwent - 23 August 2023

Pobl are a fantastic company to work for- they offer great benefits and pay brackets are fairly decent considering the sector we work in. In comparison to other homelessness charities Pobl offer the highest pay bracket. Pobl are a very supportive company and offer a range of flexibility- and will support their staff wherever possible. Pobl have great values as a company which I believe help make them the great company that they are today! Pobl will always try to accommodate their staff as much as possible, and offer a wide range of training opportunities! I'm really happy working for Pobl and have found them to be so supportive with different areas of flexibility that I need and upper management have stood with me in very difficult times throughout my journey. Anyone would be lucky to work for an amazing company!

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Great Job

Floating Support Worker (Former Employee) - Pobl - 17 August 2023

Its a demanding yet fulfilling job that allows one to interact with clients and other staff.It has allowed me to learn and grow and develop in social care.

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Friendly and Welcoming, Challenging and Rewarding

Scheme Support Officer (Current Employee) - Tredegar, Blaenau Gwent - 29 July 2023

Pro'sHolidays, Sick Pay, Rewarding And Job Satisfaction, Excellent Training Programes, Progression To Move On, Project Workers and Management Always On Hand And Very Supportive, Area Manager Visits The Project On A Regular Basis And Always Makes Time For Staff. Excellent Well Being Team, Good Pension Scheme. 45p Per Mile, ConsShift Patterns Not The Best, Long Hours On Weekends, No Tidy Break Area Where You Can Sit And Eat Your Food.

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Brilliant place to work

Neighbourhood housing manager (Former Employee) - Hybrid - 21 July 2023

Thoroughly enjoyed my time at pobl! Management are fair and are very well qualified and skilled people. Great environment to work in, staff ne write that they offer are great too.

Pros

Lots of staff benefits

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Productive and busy

Support Worker (Current Employee) - Trethomas, Caerphilly - 20 July 2023

Amazing place love working here very supportive. I’ve learned loads working with the management are amazing, a typical day consist of going in making tea checking up on everyone and getting tasks done

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This company will do anything to avoid spending money.

Kitchen Assistant (Current Employee) - Wales - 18 July 2023

Equipment in the care home I work at will break and it takes months to be fixed. After speaking to the contractors when they come in it’s only because POBL receives a quote and doesn’t reply to it for a while. Dishwasher in main kitchen broken for months as of writing, dryers in laundry broken for weeks resulting in them being dried in a household dryer that obviously doesn’t do the job. This results in a very negative work atmosphere at times.Payslips are a joke, they don’t show they hours or rate you worked at for the month just what you are paid and deductions. If you are paid wrong you can pay a fee to have it corrected quickly or you can wait a month to have it on your next payday at no cost. I have seen co workers paid £150+ under.Only upside is the seemingly low turnover rate, it’s a secure job but constantly frustrating.

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Lovely place to work

Support Worker (Former Employee) - Caerphilly, Caerphilly - 14 July 2023

Lovely company to work for, found management very helpful and supportive. Only thing that needs to change is pay, but overall one of the best paid care jobs around

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Learned a lot, very rewarding and client focused. Unprofessional, highly problematic and negative.

Scheme Support Officer (Former Employee) - Tredegar, Blaenau Gwent - 12 July 2023

Loved working with clients and the job itself. The role was reasonably flexible with good benefits such as discounts, annual leave, sick pay etc. The role was very informal and rewarding when supporting clients face-to-face. Also helped to build confidence and meet some amazing people. However, I felt I had to leave the role due to the following issues:-Very low pay considering the complexity of work and potentially dangerous situations-Lack of training in various essential topics (e.g. mental health, de-escalation, GDPR)-Lack of progression, and inadequate communication from management-Conflict, gossip and negative workplace can be very demoralising and affect mental wellbeing negatively-Issues being ignored by management and HR, to the detriment of staff, clients and the project as a whole-Unprofessionalism and lack of boundaries makes it difficult to navigate through tasks-Overall disjointed and divisive team, scapegoating and no management control or support in the long-term

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Okay for a first job

Support Worker (Former Employee) - Cardiff, Cardiff - 9 July 2023

Okay, good company benefits but hard work & no breaks when I worked there. Staff culture was nice, all friendly but management could do with improvement

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Great organisation to work for

Project worker (Current Employee) - Blaenau gwent - 5 July 2023

Pobl are a great organisation to work for. They always have the staff and clients at the forefront of what they do. I have always felt supported in my role and love my job.

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