Insurance Advisor in Liverpool, Merseyside
Your colleagues keep you saneFalse information about the job role was given at the interview, it's just a call centre. Your colleagues and team managers are wonderful, however bosses higher up clearly look down at you. No opportunity for progression, limited praise and bonus schemes for a heavily sales influenced role. No certainty about the company, lots of redundancies which came as a shock as there was no information communicated. Multiple changes in management which didn't offer much confidence of stability.
The location and facilities are great. Working hours are 9-5 Monday - Friday so great work and social life balance.
Member Service Agent in Lichfield, Staffordshire
Awful, part of Royal London don’t pay same salary as their exist staff and don’t replace leavers so stressful workplaceNo job progression awful salary and poor management. No increase for working from home and have to travel to office at least twice a week so unable to offset cost against travel expenses. Poor leadership who do not listen. Staff leaving and not replaced
Insurance Advisor in Liverpool
If you have ambition, stay awaySmall company mentality engrained in the management. They don't like the idea of progress and you will be persecuted if you suggest it. Steer well clear if you want to be anything other than a phone monkey.
Account handler in Liverpool
Lovely people, not an insurance company Amongst many many issues PM would shut their ears if flaws in processes where pointed out. Refused to listen to ideas of staff and loved to make sure you felt like an idiot for ever asking for help. Really REALLY weird click amongst all the managers. It’s like something off of a Netflix series honestly, it’s that bad. If you dared to approach you would just get a hand up and told ‘I’m busy see someone else’ which is absolutely horrendous behaviour. Can’t be bothered to write everything that’s wrong but this place is rotten to its very foundations and it’s evident in the strange behaviour of the management.
General Insurance Advisor in Liverpool City Centre, Merseyside
Fast paced but friendly I did like working with Police Mutual, it’s just a pity the role did not suit me. All staff are friendly and supportive. Management do their best to help where they can. The customers are mostly lovely people.