Premier Homecare Limited Employee Reviews

I've started my job with Premier Homecare in April 2023 with not experience at all. They've made me feel so welcome. All Staff and training Girls are so lovely and very supportive. They made me feel confident with my first weeks of training. Can't recommend this company enough! Pay rate is very good so you can feel so appreciated for what you do. Rota and Care plans always plenty of time early on so you can know better your clients before you go. This was my best decision in my life to be part of this amazing Employer. Its just begging of my journey with Premier but I'm 100% sure I won't go anywhere. Thank you very much for all support I've received so far.

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Very Professional, a pleasure to work for!

Homecare Support Worker (Current Employee) - Bristol - 28 April 2023

Premier is a professional care company who sets high standard’s for care services and is a top employer within the care industry. They offer great training, communicate well with their staff and there is unparalleled support from supervisor’s, trainers and office staff. This is a company who really appreciate their workers and are keen to celebrate your strengths to develop your career in care. They are always in reach on the other end of the phone for queries no matter how small and will endeavour to be as flexible to your needs within reason.You can take pride in delivering Premier’s standards of care as they put client and staff well-being at the forefront of their business. I have chose to return to Premier after working for a different care company as they truly are professional in all aspects and dedicated to delivering quality care to all their customers. This is a 5 star employer who pays fairly for your whole shift including travel time, plus your mileage. A pleasure to work for!

Pros

Good rates of pay, flexible, options to work extra and earn more

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Insights into Premier Homecare Limited

Based on 8 survey responses

What people like

Supportive environment
Ability to learn new things
Inclusive work environment

Very professional and a pleasure to work for!

Home Care Assistant (Former Employee) - Bristol - 28 April 2023

Premier is a professional care company who sets outstanding standards for care services and is a top employer within the care industry. They offer great training, communicate well and there is exceptional ongoing support from supervisor’s, trainers and office staff. This is a company who really appreciate their workers and are keen to celebrate your strengths to develop your career in care. They are always in reach on the other end of the phone for queries no matter how small and will endeavour to be as flexible to your personal needs within reason.You can take pride in delivering Premier’s standards of care as they put client and staff well-being at the forefront of their business. I have chose to return to Premier after working for a different care company as they truly are professional in all aspects and dedicated to supporting you to deliver quality care to all their customers. This is a 5 star employer who pays fairly for your whole shift including travel time, plus your mileage. A pleasure to work for!

Pros

Great team, committed to professional standards, ongoing support

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Supportive and fun to work with

Care Assistant (Current Employee) - Bradley Stoke, Gloucestershire - 8 March 2023

Ive started just with the company, they’ve made me feel welcome and felt like I was part of the team, the team are very supportive. Glad to be apart of the team.

Pros

Better pay and hours

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Great management and support

Home Care Support Worker (Former Employee) - Bristol - 26 February 2023

Very supportive employer! Their on call system is the best I have seen so far. Whenever you need help, there is always someone on the other side of the phone.

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Tough but rewarding.

Complex live in support worker (Current Employee) - Bristol - 6 January 2023

Love it here. Great support and always on the end of a phone. Day or night, you won’t regret working for this company. Everyone is so amazing best step I’ve ever done.

Pros

Get to know your client and family

Cons

Can’t think of any.

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Amazing team of people

Health Care Support Worker (Current Employee) - Westbury on Trym, Bristol - 11 December 2022

I joined premier homecare at the end of august after a difficult decision to leave my previous company. Premier was always known to me as being one of the best care companies that don’t just value their clients but also their staff. There’s always a friendly voice at the end of the phone to deal with queries and concerns, everyone is willing to help each other, such an amazing team of people that I’m proud to say I’m a part of. With premier there is scope to progress further in you career, and I was lucky enough after only 6 weeks to be promoted, premier recognises experienced good staff and encourage you to progress further within the company, even if you are new to care you can be reassured you will receive fantastic training from the in house trainers which again are all amazing. I’m really happy I did make the leap to join premier and looking forward to a long career with them.

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Caring workplace with school suited hours!

Care Assistant (Current Employee) - Bristol, Bristol - 14 October 2022

I joined premier back in April with no experience at all! Never the less as soon as I stepped in the office for a interview I was put at ease , since then i have gained a lot of knowledge and experience and now feel more than confident in my job , I love how the team at premier always make me feel welcome . The fact that this company could give me school hours was a massive bonus for myself as no other company I went to could offer this !I love my job in premier and can see this being a life long job for myself ! I would highly recommend working for premier and welcome you to the family !

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Great for new people with no experience

Home Support Worker (Current Employee) - Bradley stoke - 12 May 2022

I started premier Homecare with no experience in care what so ever , however , with the two week shadowing I have gained confidence . All staff I’ve met including office staff are very polite and friendly . So excited to work for this company for many years to come .

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Love the job

Homecare support worker (Current Employee) - Westbury on Trym, Bristol - 30 April 2022

You must love what you do for this job. Colleagues become friends quickly, most are great to work with. As with any company it’s not all sunshine and rainbows but the pros outweigh the cons 9 out of 10 times.

Pros

School hours can be accommodated

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Jobs at Premier Homecare Limited

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Home Care Assistant - Weekends only

Bristol

30 days ago

welcoming and friendly environment

Home Care Support Worker (Current Employee) - north bristol - 9 March 2022

I feel very welcomed within this company and have found that I have full support whether i'm at work or even outside of work. Everyone that I have met so far have been extremely friendly and supportive and i enjoy working with them. I really enjoy my job and am very happy that i made the change and can see a bright future within this company.

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Official response from Premier Homecare Limited

11 March 2022

Thank you for taking the time to leave this lovely review. We are so pleased you feel welcome with the Premier Homecare Team - we know how important this is - especially when you are the new guy! it is our job to help you succeed so here's to a very positive future for you with Premier!

Excellent company

Care Assistant (Former Employee) - Bristol - 1 December 2021

I really enjoyed working for Premier, I only left as I was moving away.Very Organised Home care, definitely the best I’ve worked for, Rotas are well planned out, more than enough travel time and plenty of time with clients, no stress would 100% recommend working here.All office staff are lovely, other carers were nice and easy to work with.

Pros

Plenty of time to do your work

Cons

None

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Top quality company with the best rates

Live in carer (Former Employee) - Bristol - 24 November 2021

The level of support, training and care to their employees is first class. The managers are so helpful and always available. Due to personal issues, I know I wasn't the nicest at communicating and never have they treated me differently and only showed me encouragement and comfort.Met a few carers, of all ages, where I was able to learn from each of them as I was new to the caring industry, and most if not all, were so kind, again supportive with a great sense of humour. Please don't believe any of the above and find out for yourself. If I may add, be brutally honest with what hours/days you can do as they are fully aware of life's (ever so changing) demands. If/when I am back in Bristol, I would definitely apply to join Premier Homecare again.

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Official response from Premier Homecare Limited

26 November 2021

Thank you for taking the time to review us - it is very appreciated. At Premier Homecare, Bristol it is our focus to ensure all of our staff including, importantly our Live In carers, are supported and valued. We recognise the need to ensure our Live In carers are supported and ensure we are able to offer face to face support where at all possible. Thankyou for your time with us and we hope you are doing well wherever you are now.

Amazing care company to work for

Home Care Support Worker (Current Employee) - Westbury on Trym, Bristol - 7 July 2021

I hadn't worked in care before joining Premier in March this year but I've had excellent training, supervision and support that made me feel confident within my first couple of weeks. Everyone who works for Premier is so friendly and helpful, it is a lovely team to work in. There is always someone on the end of the phone if you need support whilst out on calls or to speak to before or after your shift, or if you want a supervisor to come to a visit with you they are always happy to. Also calls are a minimum of 1 hour which means there is enough time to get everything done as well as have a good chat with service users. Can't recommend Premier enough!

Pros

Paid for driving time, friendly staff, good hours, 1 hour minimum calls

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very supportive and professional company

Care Worker (Current Employee) - Westbury on Trym, Bristol - 2 June 2021

I started with Premier in 2019 following a recommendation from a good friend and this was the best decision I ever made. Premier are a very well organized company who offer loads of support especially those who are new to care. There are no 30 minute calls like at my last company which is a huge bonus as this is not enough time to get to know a client. The routes are well planned meaning you don't have to travel from one side of Bristol to another. There is always someone on the other end of the phone for support, day and night. I would highly recommend this company.

Pros

great support, paid for whole shift

Cons

can be stressful at times, but support is given

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Excellent company to work for

Home Care Assistant (Current Employee) - Bristol - 27 May 2021

Premier is an excellent company to work for, I came back after 6 years. I wouldn't work for any other care company as Premier care for their staff as well as their service users. You also get paid for the whole time that you are out on the road which is fantastic! And you never have calls which are under an hour so you get time to actually build a report with the service user.

Pros

Paid well, excellent team

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amazing opportunities.

Field Supervisor (Current Employee) - Bristol - 27 March 2021

I have worked for Premier Homecare coming up three years in April, and I have enjoyed every minute. From the day I started I knew this was the company/job for me. I have been working within the care sector for almost ten years (7 of those years within care homes) and I have finally now found where I am happiest. From day one I have felt supported and have been able to progress within the company, which was one of my goals. I started working with Premier as a senior homecare support worker, due to my previous experience, 15 months later became a trainer (trained new carers, on their first week) and now I can proudly say I am a supervisor. I am over the moon with my progression, which would never of happened without such an amazing management team.There are so many benefits to working for Premier, just a few are; the 1 hour minimum visit call time, payed travel time, amazing support network, opportunities to progress, lovely team of homecare support workers and lovely service users. Joining Premier Homecare really was the best thing I have done career wise, do not hesitate to get in contact, you really will not regret it!

Pros

1 hour minimum call time, payed travel time.

Cons

Absolutely none!

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Official response from Premier Homecare Limited

29 March 2021

Its such a great feeling to know we have supported people to progress and how happy and content they feel in their role...thankyou for this lovely review - you've helped to make the team what it is too - well done!

Like extended family

Home Care Support Worker (Current Employee) - Various - 12 March 2021

One year ago today I joined Premier Homecare, it's the best decision I have ever made, I love my job and have support from some of the best people I have had the pleasure to work with, thanks to all for everything, here's to the next year, from one happy employee.

Pros

Really supportive

Cons

There are none

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Official response from Premier Homecare Limited

16 March 2021

How lovely to hear this...its a pleasure having you on board. Thankyou for your part too in making Premier Homecare such a special place to work.

Love my job,enjoy every minute

Support Worker (Current Employee) - Westbury on Trym, Bristol - 6 June 2020

The most amazing caring, lovelyest staff and bosses you could wish to meet,so professional, but make you feel 100% part of the team,love the care they give to every single service user.amazing

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Very professional and friendly!

Homecare support worker (Current Employee) - Bristol, Bristol - 5 March 2020

Very supportive and professional, so far I am very pleased that I have chosen to work for Premier Homecare. They do deliver high standards of care to their service users, but also they care about their staff, which is very rare.

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Just brilliant !

Support Worker (Current Employee) - Bristol, Bristol - 5 March 2020

Premier Homecare is a really good company to work for, I just enjoy it. The office staff are really helpful and they do their very best with rota planning to ensure you get run is rather than calls all over new carers get good training and they have good bonus and incentive . I would recomend working for Premier to anyone.Their training programmes are fantastic & very well organised. Everyone is so friendly & helpful & there for you.

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