Premier Inn
Work wellbeing score is 64 out of 100
3.3 out of 5 stars.
Write a review

About Premier Inn

Is it our bed of dreams, our lip smackingly tasty food, our great value or our amazing team members that guests love so much? We reckon it’s a bit of everything. Award-winning Premier Inn is the UK’s biggest hotel brand, offering quality accommodation at affordable prices. Premier Inn is consistently rated the UK’s Best Value Hotel Chain by YouGov. With – 
For the 11th year in a row we've been certified as a Top Employer in the UK!Search 'whitbread careers'#ChangeYourStory with WhitbreadSearch 'whitbread careers'
See all 8 Premier Inn photos

Our People and our Brand

Hundreds of hotels. Thousands of rooms. Great value dining. And endless opportunities for ambitious, passionate people. We fundamentally believe that our success is down to our motivated and highly engaged teams. Hotel Managers, Deputy Hotel Managers, Reception, Housekeeping and Maintenance come together to deliver our brand promises. Premier Inn is complimented by hub hotels in major UK cities and in most are joined by a Whitbread Restaurant, or one of our in-house F&B offerings such as Thyme.

Premier Inn is part of Whitbread… a Great British business!

We've come a long way from our origins as a brewery founded by Samuel Whitbread in 1742, to the FTSE 100 company we are today, powered by more than 35,000 of us. Ours is a proud story, built on the products we make, the services we provide and the people who make it great. Whitbread has always had a talent for finding the trends and using our expertise, built on centuries of experience, to move with the times to build an even bigger and better Whitbread for an exciting future. At Whitbread, there are no barriers to entry and no limits to your ambition. After all, there are not many sectors where you can go from your first job, to running a million pound business in just a few years. We fundamentally believe that our success is down to our motivated and highly engaged team members. They bring their personalities to work and make us who we are - brands such as Premier Inn, hub, Beefeater, Brewers Fayre, Bar+Block and Table Table - loved by our guests across the UK.

Be a Hotel Manager

Our Hotel Managers lead the way in taking our business to the next level. Creating and developing high performing, competent and motivated teams ensuring exceptional guest experiences making us the most loved hotel brand. If you want to be part of a dynamic management team and our vision, make a name for yourself with an established and growing brand leader and have the skills, personality and passion to create moments that matter for our teams and guests then apply now!

Lead a Housekeeping Team

At Premier Inn, every guest wants a great night’s sleep and that’s only made possible by our hardworking and passionate housekeeping teams. Join us and be at the heart of making sure that every guest can feel comfortable and relax while they stay with us. You’ll do this by: Being committed to what you do, ability to work to tight deadlines whilst displaying passion, drive and enthusiasm to make things happen- both for our guests and business.

Making sure that everyone has an opportunity to work with us

At Whitbread, we are committed to championing the employment of everyone. At Derwen College, which works with young people with learning difficulties and disabilities we built a Premier Inn training centre complete with a reception, four bedrooms and laundry room on site, all while providing our industry standard training for the students. One year on it has seen 36 student through the training programme with many now employed in our hotels and we have set up another centre at Hereward College.

Diversity & Inclusion

The reception of our hotels are a crossroads for everyone, no matter what they’re here to do. Everybody is made to feel welcome when they visit, and we wouldn’t have it any other way. But this goes far beyond the guests we host, it’s at the core of our business. We believe that embracing difference is not only the right thing, it’s the smart thing. Diversity in people creates diversity of thought, and diversity of thought leads to new ways of thinking and doing. We know that those from under represented groups can find it harder to feel that sense of belonging - so our networks are all focussed on making Whitbread more inclusive, and creating a community of support: • GLOW – our LGBTQ+ community, promoting inclusivity to those who are gay, lesbian, bi-sexual, transsexual, non binary or use another term • Race, Religion and Cultural Heritage • Gender Equality • Disability

We invest in people

With leading training and development programmes, we're a place you can really build your career. We support our team members to develop their careers through a range of  training opportunities, including our leading apprenticeship programmes, whatever their age or ability. We care about helping our team members be the best they can be through supporting cross functional and meaningful career development.


We have over 800 hotels across the UK and every single one of them is built into a community. We pride ourselves on playing an active role in those communities, whether that’s through charity fundraising, volunteering or providing work experience opportunities. We’re part of the community Every time a new hotel or restaurant opens, we’re joining a new community. We support and sponsor each team member at our new sites to volunteer three hours to a local cause that both they and local residents are passionate about. This can be anything from picking up litter to redecorating community centres or donating to food banks. It works for everyone – we learn more about the communities we’re part of, and the community gets to see more of who we really are. We support GOSH We’ve been partnered with the fantastic Great Ormond Street Hospital Children’s Charity (GOSH) since 2012. Since then we’ve raised over £15m through our teams, guests and suppliers. £7.5m of this helped to build the Premier Inn Clinical Building; a new, much-needed facility at the hospital. Premier Inn team members voted overwhelmingly in favour of continuing our partnership with GOSH in 2017 and we pledged to raise a further £10 million towards a new Sight and Sound Centre. Due to open in 2020, the centre will be the first dedicated medical facility for children with sight and hearing loss in the UK. We care about our customers We’re proud to serve high quality, great-tasting food and drink. That’s why we’re committed to improving the nutritional value of our menu by continuing to reduce sugar, salt and calories and will continue to develop inclusive menus for customers with a range of dietary needs. We will do this in a responsible and transparent way whilst maintaining great taste, quality and value for money for our guests. Not only this but we are striving to be a leader in our sector for delicious, appealing and healthier children’s food.


We know our work affects the environment and the people around us, which is why we have industry leading targets across our programme to reduce our impact on the environment and respect the human rights of workers across our value chain. We source responsibly We only work with suppliers who share our values and meet our high standards. We pride ourselves on working with our suppliers to continuously ensure that human rights are respected across our value chain and source products to internationally recognised sustainability standards. For example, we source Farm Assured beef from the UK & Ireland, our milk from Red Tractor Standard-assured British farms and were the first UK hotel and restaurant chain to sustainably source all wild-caught fish to MSC certification standards. We're reducing our carbon footprint We’re committed to reducing our carbon footprint, and we’re already really proud of our achievements so far; we use 100% renewable energy to power our hotels, and we have solar panels installed on over 180 of them. We’ve also planted roof gardens on some of our hotels to help support local biodiversity, and encourage birds, bees and other wonderful wildlife to thrive at our buildings. We’ve recently set an industry-leading target to reduce our carbon emissions intensity by 50% by 2025 and 84% by 2050. We're reducing our waste All waste from our hotels and restaurants is diverted from landfill, and we recycle all of our beds, pillows and duvets. We’re working to remove all unnecessary single-use plastics from our hotels and restaurants by 2025. We were also the first business in the UK to sign up to Refill – offering free water bottle refills at over 3000 sites.