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Premier Support Services
3.5 out of 5 stars.
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Premier Support Services Employee Reviews

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3.5Work-life balance

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Love my job

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Only been with premier for couple months but I get on very well with my manager. I work at a logistics warehouse as a cleaner and everyone there are great and friendly if I need help with anything they always there to help.

Pros

Friendly work colleagues.

Cons

None
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Official response from Premier Support Services

17 April 2021
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Easy to get on with

Still working for them now , really good to work for, helpful, understanding, always happy to help & quick to solve any issues,always get back to you

Pros

Email payslips

Cons

None
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Great team

I am currently employed at the Bristol Office, I work with an excellent team of Management and Support staff. Every day is fast paced and exciting. Work hard - get rewarded.

Pros

Premier People

Cons

None
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Premier People!

I still enjoy coming to work after 5 years at Premier. Head Office ideally located near Birmingham City Centre. Great structure and people from the Chairman all the way down the Cleaning Team.

Pros

Friendly Atmosphere, Supportive Management, Happy to listen

Cons

None, just work hard to get rewarded.
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Absolutley shocking and vile company

Worst company I have ever had misfortune to work for They treat you like rubbish dont care about staff saftey and MD is waste of space STAY WAY!

Pros

None waste of time dont bother

Cons

Long hours, mangers dont care about saftwy, and well being of satff and chat awful about clients stay well clear
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Official response from Premier Support Services

24 May 2021
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.

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Making a Difference

Having worked at Premier Support Services for a few months now i have found the managment team to be supportive and always there when needed for some advice. It is nice to see we make a difference in these difficult times. I have found each day a challenge but yet satisfaction is always a bonus. So far its been enjoyable. No complaints.

Pros

Supported. Good working life balance.
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Official response from Premier Support Services

17 April 2021
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Absolutely shocking

Worked for them as a tranfer (tupe) ended up quitting due to them been the worst company i have worked for.Pay never right, management rude, contract was forged!! Ssp not paid!The list went on, and so after another month of not getting paid i had to quit.Do not work for them.We were a team of 6 cleaners and 3 of us have quit due to not been paid right or not getting paid at all.Avoid this company at all costs....

Pros

None

Cons

Pay always wrong, management rude, ssp not paid, contract was forged
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Official response from Premier Support Services

17 April 2021
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.
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Fun work place

I've returned to Premier after working with them many many years ago and they were great then and am still a great company to work for and my manager is great always paid on time .

Pros

Good management

Cons

Non
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Official response from Premier Support Services

17 April 2021
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Premier support services nil Caledonian 10

BUT not the actual company. I love working in my placement offices, shame about Premier support services from year one of 4 years working for them my wages have constantly been wrong

Pros

The offices I clean for, can’t fault them

Cons

payroll is incompetent
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Official response from Premier Support Services

17 April 2021
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.

Official response from Premier Support Services

17 April 2021
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.
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You work hard and company will reward you, by keeping you in work and have chance of permanent position once proven.

Worked for premier for over 5 years.Work hard and don’t let them down and they will look after you.If you work hard, premier support service will help advance you with courses such as fire marshal, first aid and CCTV, plus a host of others.

Pros

Lots of work if you want it.
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Official response from Premier Support Services

17 April 2021
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople

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Very clicky and cut throat

People use you as a stepping stone and are always looking for someone to blame....its never them wrong. The managers have favourites and the easier work is funnelled towards them which makes their life very easy compared to others

Pros

Hours

Cons

Manageres abd back biting
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Horrible place to work

The good reviews are all fake, they ask employees to write them to try make them look good. Never worked for such disrespectful people in my life.spoken to like an idiot, never pay staff properly. All they are interested in is making money. No correct PPE , no organisation, if you speak up for yourself then you are out of a job. The MD ...has no idea about people skills. If your face doesn’t fit you have had it. Avoid these idiots at all costs. You will regret it.
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Official response from Premier Support Services

6 July 2020
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.
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Awful company

Control mess you around and change your shifts and never tell you, lot of favouritism to certain guards if you know what I mean. Wanted me to do days and nights I refused so they gave me no shifts for a month. They will push you out to give work to their friends.mess you around for money and claim you never worked certain days, luckily I take photos of daily occurrence book for proof lol. And not forgetting they delete bad but truthful reviews
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Official response from Premier Support Services

9 June 2020
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.
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Supportive Management

I’ve worked for Premier for just over 4 years, I have a permanent site and I do bits of cover here and there, over the years i’ve got to no most of the managers and have got a top relationship with my manager, she is well supportive and when i have felt down i’ve felt like i can approach my manager, pay always on time, materials I am given are ok, i would recommend them.

Pros

All Good

Cons

none
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Excellent company

I've been with Premier for 2 years now and they have proven to be a great company to work for. My manager is really good and is always on the end of a phone if we need her for anything

Pros

just a really good fair company

Cons

Non
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Decent

Premier is a decent company to work for, I have worked at the site in Liverpool for about 2 years and I have never had a problem with my pay or my manager, I turn up and get the job done and I have never been off sick, when I have been on holiday they have covered my site so all in all a decent company.

Pros

Overtime
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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very good to work for

Been with Premier support services for 6 Months the people are great to work with, everyday is different from supporting all my team on a daily basis to working with MD. Couldn't ask for a better company to work for

Pros

work life balance

Cons

Jobs not for everbody
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Avoid

Owed over time since january 2020. Useless management Can't do simple tasks No ppe No uniform 95% of cleaners are owedmoney which I met Late PAY Still owe me over time Rude No manners Worst company I worked in my life
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Official response from Premier Support Services

9 June 2020
We are very sorry to hear about your experience at Premier Support Services. We value all of our current and former employees' feedback so would love to learn more about your situation to see how we can improve. Please feel free to contact us on info@premiersupportservices.co.uk or give us a call on 08450 555 444.
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Brilliant company

What a fabulous company to work for.area managers and branch manager are brilliant. I love working for premier support. If you have a problem the area manager and branch manager will sort it out for you. I recommend this company.
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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4 years service so far

Excellent company to work for. Very understanding management if have problems. Always willing to listen to employees opinion and do not take sides. Enjoy working for this company very much.
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople
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Surprisingly Good

I started with Premier in January cleaning a pub in Manchester, I was dubious as I read the reviews and I noticed some were negative but the pay was above min wage so I accepted it, all I can say is that from the beginning I wasn't just dumped at the site on my first couple of days my manager worked with me, I always have enough materials and my pay is always correct.
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Official response from Premier Support Services

9 June 2020
Thank you for taking the time to leave your review. We are delighted to hear that you value the efforts we put towards creating a positive working environment. We are constantly looking to improve and have more great things to come in the future.Thanks for all that you do! #PremierPeople

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Overall rating

3.5

Based on 120 reviews
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Ratings by category

3.5Work/Life Balance
3.5Salary/Benefits
3.4Job security/advancement
3.4Management
3.4Culture

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