It depends on the manager and if you are there friend. When you lose someone in family, you get a few days off but then are expected to function and smile. When you injure yourself, they don't believe you. You are not a human in pret, you have to be a machine.
There are what Pret calls "wellbeing days" that you get paid depending how long you worked for Pret and how many sick days you already taken for that year. But I never understood how it worked, managers never explained and keep that information well hidden, maybe out of fear TMs will calculate some extra sick days as many call sick especially on Mondays after weekends.
But the first two days are not paid, no matter if you have a sick note for a week or not. If you have a simple cold which usually takes 2-3 days to get better, it's your problem. Your manager even sees you sniffing and coughing, but no mercy, if you stay home sick you are not paid.
No if you don’t work you don’t get paid
Yes on the paper but not in the reality
No, as you are hourly paid, they do not pay any missed days due to illness
Yeah, Pret has a sick-pay system in place. If it's an illness that you have to take 7 days off or more for then you will have to provide your branch of Pret with a note from your GP or doctor, but yes, you do get sick-pay.